Senior associate customer support Work, Jobs in Silverstone, Nth (with Salaries)

Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
Manager, Distribution - IPSUK
Ingram Content Group —Bradwell
- 12 hour shift
- Continuous improvement
- Team management
- Quality control
- Free parking
- Sick pay
Quick apply
Senior Product Manager
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £79,514 a year
- Overtime
- Presentation skills
- Mentoring
- Training & development
- Free parking
- Annual leave
Senior Product Manager
HMGCC —Milton Keynes
- £79,514 a year
- Overtime
- Mentoring
- Training & development
- Free parking
- Annual leave
Membership Administrator
Medical Defence Shield —Bedford
- £24,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Google Suite
- Free parking
Quick apply
2d
Research Associate, Assay Development
OraSure Technologies Inc. —Oxford
- £20,000 - £36,000 a year
- Full-time
- Hybrid work
- Laboratory experience
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
12d
Senior Stock Associate
Tory Burch —Bicester
- Full-time
- Customer service
- Conflict management
- POS
- Employee discount
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Service Support Analyst
UTMOST WEALTH SOLUTIONS —Aylesbury
- Full-time
- Azure
- Computer Science
- SharePoint
2d
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Accounting
- Profit sharing
AD of Brand, Marketing & Communications
The Air Ambulance Service —Rugby
- £73,400 - £85,849 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- No degree
Quick apply
2d
Senior Campaign Manager
Oxford Nanopore Technologies —Oxford
- Full-time
- Marketing
- No degree
- Communication skills
Key Holder / Senior Sales (FT & PT)
REISS —Bicester
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Site Process Expert, EUSC Process Excellence
Amazon UK Services Ltd. —Milton Keynes
- Full-time
- English
- Analysis skills
- Bachelor's degree
Sales Associate (Part Time) - Bicester
Bremont Watch Company —Bicester
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Employee discount
Staff Process Development Engineer (Lithography)
Lumentum —Towcester
- Full-time
- Doctoral degree
- Computer literacy
- Engineering
Multi-skilled Senior Technician / RME Supervisor - Daventry UK, RME
Amazon UK Services Ltd. —Daventry
- Weekend availability
- Maintenance
- English
- Programmable logic controllers
- Flexible schedule
Multi-skilled Technician - Daventry UK, RME
Amazon UK Services Ltd. —Daventry
- Weekend availability
- English
- Continuous improvement
- Communication skills
- Flexible schedule
Reliability Maintenance Engineering Technician, RME
Amazon UK Services Ltd. —Northampton
- Weekend availability
- Continuous improvement
- Flexible schedule
Senior Commercial Manager
GE Vernova —Rugby
- Full-time
- Engineering
- Master's degree
- Bachelor's degree

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senior associate customer support jobs near silverstone, nth

Senior Associate Customer Support

MSD -
Milton Keynes

Apply Now

Job details

Full-time

Qualifications

CRM software
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Complaint handling
Technical support
Organisational skills
Customer interaction
Communication skills

Full job description

Job Description

Position Summary
Based at our organization Animal Health HQ in Milton Keynes, this role supports the Customer Services team in handling enquiries, complaints, and orders via phone, email, and other channels. You’ll work in a fast-paced environment, managing multiple priorities while maintaining a high level of accuracy across all customer interactions and business processes.
Key Responsibilities

Manage customer queries and business enquiries.
Process orders and manage the full order lifecycle in SAP.
Coordinate and administer product allocations, ensuring fair and accurate distribution of constrained stock while communicating effectively with customers and internal external stakeholders.
Handle calls, complaints, disputes, credits, and returns.
Provide accurate product and service information.
Liaise with logistics and finance teams to resolve issues.
Maintain reports and raise incident reports as needed.
Keep SAP systems updated and support meetings and administrative tasks.
Manage competing priorities, meet deadlines, and maintain attention to detail under pressure.
Support compliance, continuous improvement, and training activities.

Requirements

Proven experience in customer service and order processing.
Strong problem-solving, decision-making, and organisational skills.
Proficient in SAP, CRM systems, and Microsoft Excel.
Exceptional attention to detail with a proven ability to maintain accuracy in a high-volume environment.
Ability to multitask effectively, prioritise workload, and perform under pressure.
Excellent communication skills and a collaborative team approach.
Self-motivated, proactive, resilient, and eager to learn.

Required Skills:
Customer Queries, Customer Service, Problem Resolution, SAP Systems, Service Requests, Technical Support

Preferred Skills:
Current Employees applyHERE

Current Contingent Workers applyHERE

Search Firm Representatives Please Read Carefully
Merck Co., Inc., Rahway, NJ, USA, also known as Merck Sharp Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
na

Job Posting End Date:
08/29/2026*A job posting is effective until 11:59:59PM on the dayBEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFORE the job posting end date.
Requisition ID: R406604

Apply Now

Refine Your Search

senior associate customer support jobs in silverstone, nth

Senior Associate Customer Support

Manager, Distribution - IPSUK

Senior Product Manager

Senior Product Manager

Membership Administrator

Research Associate, Assay Development

Senior Stock Associate

Commercial Property Manager

Service Support Analyst

Associate Technical Account Manager

AD of Brand, Marketing & Communications

Senior Campaign Manager

Key Holder / Senior Sales (FT & PT)

Site Process Expert, EUSC Process Excellence

Sales Associate (Part Time) - Bicester

Staff Process Development Engineer (Lithography)

Multi-skilled Senior Technician / RME Supervisor - Daventry UK, RME

Multi-skilled Technician - Daventry UK, RME

Reliability Maintenance Engineering Technician, RME

Senior Commercial Manager

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