service engineer Work, Jobs in silverstone, nth (with Salaries)

Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
1d
Installation & Service Engineer
Bodypower Sports plc Fitness Superstore —Northampton
- £645.55 a week
- Overtime
- Hybrid work
- Maintenance
- Programmable logic controllers
- Driving
- Free parking
- Employee discount
Quick apply
Service Engineer - Reactive
Caljan —Milton Keynes
- £48,779 a year
- Electrical experience
- Communication skills
- Mechanical knowledge
- Employee assistance programme
- Employee discount
Fire Extinguisher Engineer
ISE Fire Products & Services —Wellingborough
- From £34,000 a year
- Full-time
- Schematics
- System design
- Power tools
Quick apply
7d
OT Field Engineer
Anglian Water Services Ltd —Milton Keynes
- £47,500 a year
- Overtime
- Maintenance
- Programmable logic controllers
- Annual leave
6d
Service Automation & BMS Project Engineer
Systems adi Group Limited —Towcester
- Full-time
- Programmable logic controllers
- Employee assistance programme
- Employee discount
1d
Field Service Engineer - Northamptonshire / Milton Keynes
Bandai Namco Amusement Europe Ltd —Milton Keynes
- Weekend availability
- Annual leave
Quick apply
(DtP) Pavement Engineer
National Highways —Bedford
- £39,340 - £44,970 a year
- Construction
1d
Commissioning Engineer
Anglian Water Services Ltd —Milton Keynes
- £44,000 - £51,000 a year
- Full-time
- Engineering
- Maintenance
- Electrical Engineering
- Annual leave
5d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
13d
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
16h
Senior Epitaxy Equipment Engineer
Lumentum —Towcester
- Weekend availability
- Engineering
- English
- Microsoft Office
Mobile Vehicle Technician Milton Keynes
Fuel Fixer Ltd —Milton Keynes
- £26,450 - £60,000 a year
- Full-time
- Customer service
- Maintenance
- Driving
- Flexible schedule
Quick apply
Field Service Engineer
Jungheinrich UK —Milton Keynes
- Maintenance
- Driving
- Annual leave
Quick apply
Engineer
National Highways —Bedford
- £39,340 - £44,970 a year
- Full-time
- Construction
10d
Chief Mechanic - F1 Evolution
Aston Martin F1 —Silverstone
- Full-time
- Management
- Computer literacy
- Microsoft Office
Quick apply
3d
Gate and Barrier Engineer
Bid Group ltd —Wellingborough
- Up to £75,000 a year
- Overtime
- Driving
- Employee assistance programme
- Sick pay
Quick apply
14d
Gas Engineer
Sureserve —Milton Keynes
- £30,000 - £50,000 a year
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Field Service Engineer
Spotless Water —Milton Keynes
- £26,500 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
20h
Maintenance Engineer
Virgin Active —Northampton
- £29,000 a year
- Full-time
- Employee discount
2d

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Service Desk Engineer

Advania -
Milton Keynes

Apply Now

Job details

£26,000 - £28,000 a year
1 day ago

Qualifications

Microsoft Powerpoint
Azure
Microsoft Outlook
Microsoft Office
Contracts
Communication skills

Full job description

Service Desk Engineer
Position Overview
The Service Desk Engineer will provide technical software, hardware, and network problem resolution to clients. This role involves performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. The engineer will also provide technical solutions in a user-friendly, professional manner, facilitate one-to-one end-user training as required, and ensure site technical documentation is maintained.

Salary & Benefits

The budgeted salary for this role is between £26,000 - £28,000 a year, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

Answer inbound calls within an agreed answer time.
Log all customer issues, queries, and requests into the ticket management system.
Provide Level Technical Support, diagnosing customer issues and providing a high level of first-time fix.
Manage and work to internal and customer SLA’s, escalating any concerns.
Create and maintain customer-specific infrastructure documentation.
Ensure end-to-end ownership of problem resolution.
Manage client expectations through clear communications.
Take responsibility for own continual professional development, ensuring up-to-date industry and technical knowledge.
Undertake all other reasonable requests.

Qualifications & Experience

Prior professional experience as a Service Desk Engineer supporting SMEs.
Experience of working in a customer-facing role.
Familiarity with working to SLA’s to meet both customer and contract requirements.
Experience in Office 365 and Office Applications (Outlook, Excel, Word, PowerPoint) – basic troubleshooting.
Knowledge of Windows client – basic troubleshooting.
Understanding of Android – Basic troubleshooting.
Ability to support multi-site clients.
Strong communication skills, both verbally and in writing, to both technical and non-technical audiences.
A methodical approach suitable for resolving client requirements.
Capacity to manage changing workload and priorities, working both within a team and independently.
Skills in installation, removal, and troubleshooting of third-party software.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

service engineer jobs in silverstone, nth

Service Desk Engineer

Installation & Service Engineer

Service Engineer - Reactive

Fire Extinguisher Engineer

OT Field Engineer

Service Automation & BMS Project Engineer

Field Service Engineer - Northamptonshire / Milton Keynes

(DtP) Pavement Engineer

Commissioning Engineer

1st line Support Engineer

IT Support Engineer – 1st Line (Managed Service Provider)

Senior Epitaxy Equipment Engineer

Mobile Vehicle Technician Milton Keynes

Field Service Engineer

Engineer

Chief Mechanic - F1 Evolution

Gate and Barrier Engineer

Gas Engineer

Field Service Engineer

Maintenance Engineer

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