About the Role
As part of the Resorts leadership team, it will be your responsibility to manage both your internal teams and external service providers to ensure planned and reactive works are completed to the highest standards. Covering all facilities at the resort including all entertainment venues, pools, restaurants, rides, and landscape areas.
This role requires co-ordination and control to deliver a prompt, efficient and high-quality service. Ensuring the resort complies with all current statutory legislation, whilst actively looking to implement processes / procedures to help make improvements where necessary.
You should be a real advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s. You will manage your budget closely, driving your team to deliver KPIs based on sales and costs in line with our business plan and reviewing this regularly to identify areas of opportunity and risk. This will also involve working closely with our Operational Teams to project guest demand and team requirements accordingly.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
We are looking for an experienced Head of Facilities or Senior Facilities Manager with an excellent operational knowledge in hard facilities management across a range of specialisms. Credible background in a similar M&E infrastructure environment leading large teams that can deal with the day to day running of a busy resort.
You should have the ability to lead, motivate and engage your team, even at periods of high demand. You will also have the ability to manage multiple priorities and adapt quickly to changing requirements. With a mixture of permanent team and contractors its all about delivering excellent standards.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
If this sounds like the perfect opportunity for you, we would love to hear from you. To apply, please submit your CV using the button below and tell us a little bit about why you would like this role with Butlin's and what about this role excites you. Should you have any questions or require any adjustments for this process, email us at
[email protected].
Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.
As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!
