Head of product Work, Jobs in Skelmersdale, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Head of Sourcing
REPRESENT —Bolton
- Travel
- Leadership
- Annual leave
- Work from home
Head of Block Management
Legacie Management & Lettings —Liverpool
- £75,000 - £85,000 a year
- Full-time
- Management
- Driving
- In-person
- Employee assistance programme
Quick apply
8d
Head of Transformation
Matalan —Liverpool
- Full-time
- Employee discount
Quick apply
Head of TechOps Delivery
Betfred —Manchester
- £85,000 - £100,000 a year
- Full-time
- Project management
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
1h
Head of Digital Activation
Dechra Pharmaceuticals PLC —Northwich
- £85,000 - £92,000 a year
- Analysis skills
- Travel
- Employee assistance programme
9d
Service Colleague
ASDA —Skelmersdale
- £13.10 - £15.64 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d
Deputy Manager | Willow Space Hub | Skelmersdale
Lancashire County Council —Skelmersdale
- £40,777 - £46,142 a year
- Full-time
- Care plans
- Free parking
- Annual leave
6d
Head of Demand Planning
Precision Polymer Engineering Limited —Blackburn
- £60,000 - £70,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Annual leave
Head of Product & Digital
Specscart. —Bury
- Full-time
- Software development
- AI
Quick apply
1d
Head of Affiliates
Somerce —Manchester
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Leadership
- Negotiation
- Employee discount
- Flexible schedule
Quick apply
10d
Head of Gaming Growth
Betfred —Manchester
- Full-time
- Analysis skills
- Leadership
- Marketing
- Employee assistance programme
Quick apply
Head of Strategic Business Development
Holiferm —Trafford
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Travel
Quick apply
5d
Deputy Centre Manager
Superbowl UK —St Helens
- £28,000 - £30,000 a year
- Full-time
- Management
- Customer service
- In-person
- Employee discount
Quick apply
16h
Head of Partnerships
Street Group —Manchester
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- APIs
- Flexible schedule
Quick apply
2d
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Head of Change
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Hybrid work
- Agile
- Financial services
- Communication skills
Quick apply
Head of Contract Management
Government Commercial Function —Manchester
- £82,600 - £100,938 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Contracts
10d
Production Assistant
Footasylum —Manchester
- Hybrid work
- Time management
14d
Head of Assurance
Betfred —Warrington
- Full-time
- Continuous improvement
- Communication skills
Quick apply
9d

I want to receive the latest job alerts for head of product in skelmersdale, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of product jobs near skelmersdale, lan

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

head of product jobs in skelmersdale, lan

Head of Customer Experience

Head of Sourcing

Head of Block Management

Head of Transformation

Head of TechOps Delivery

Head of Digital Activation

Service Colleague

Deputy Manager | Willow Space Hub | Skelmersdale

Head of Demand Planning

Head of Product & Digital

Head of Affiliates

Head of Gaming Growth

Head of Strategic Business Development

Deputy Centre Manager

Head of Partnerships

Head of CRM & Loyalty

Head of Change

Head of Contract Management

Production Assistant

Head of Assurance

I want to receive the latest job alerts for head of product in skelmersdale, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected