Client services occupations Work, Jobs in Skipsea, Ery (with Salaries)

Client Service Advisor
KCOM —Kingston upon Hull
- £25,662 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
7d
Customer Service Advisor – Office Based (B2B)
Hallmark Doors & Panels —Kingston upon Hull
- £26,585 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Customer Service Advisor
Giacom —Hessle
- £26,250 a year
- Microsoft Word
- Microsoft Outlook
- Sales
- Annual leave
Quick apply
2d
Customer Service Representative
AAK International —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Customer Service Representative
INEOS —Kingston upon Hull
- £0.01 a year
- English
Quick apply
14d
Customer Service Representative
INEOS Group —Kingston upon Hull
- Full-time
- English
13d
Customer Success Executive
RS —North Ferriby
- Customer service
- Computer literacy

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Advisor – Office Based (B2B)
Hallmark Doors & Panels —Kingston upon Hull
Handling inbound calls and emails from trade customers and homeowners. You’ll be the first point of contact for trade customers, supporting them with order…
£26,585 a year
Quick apply
3d

I want to receive the latest job alerts for client services occupations in skipsea, ery

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near skipsea, ery

Customer Service Representative jobs in Kingston Upon Hull

Weekend Customer Service jobs in London

Customer Service Representative jobs in Stoke On Trent St6

Passenger Service Agent jobs in London

Customer Service Representative jobs in Durham

Customer Service Representative jobs in Birmingham

Customer Service Representative jobs in Croydon

Tfl London Underground Customer Service Jobs jobs in London

Customer Service Representative jobs in Barking

Customer Service jobs in Brighton And Hove

Work From Home Customer Service jobs in Manchester

Customer Service jobs in Aylesbury

Prison Service jobs in Manchester

Customer Service Representative jobs in Cheltenham

Remote Customer Service jobs in Nottingham

Customer Service Manager jobs in London

Customer Service Representative jobs in Chesterfield

Customer Service Representative jobs in Redditch

Customer Service Representative jobs in Southampton

Customer Service Administrator jobs in London

Client Service Advisor

KCOM -
Kingston upon Hull

Apply Now

Job details

Permanent | Full-time
£25,662 a year
7 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
IT
Communication skills

Full job description

As a Client Services Advisor within KCOM Enterprise, you’ll be the first point of contact for our B2B and Wholesale customers, handling a variety of service-related queries, including billing, service relocations, complaints, and service breakdowns. Your role will be key in ensuring high levels of customer satisfaction by providing efficient query resolution and proactive customer support. You’ll also play an active role in identifying opportunities to enhance service delivery and customer retention.

Salary – £25,662 per annum, fixed

Location – Carr Lane, Hull, with hybrid working opportunity

Advert Closing Date – 24th July 2026

We may close the advert early if we receive strong interest, so don’t wait!

Interview Dates: To be confirmed after advert closing date

Key Responsibilities:

Provide first-line support to B2B and Wholesale customers, ensuring timely and efficient query resolution.
Manage and resolve customer complaints, acting as a point of escalation for service-related issues.
Support inbound and outbound customer contact via phone, email, and live chat.
Identify upsell opportunities and refer them to the KCOM Enterprise sales team.
Work closely with internal teams and key stakeholders to deliver positive customer outcomes.
Ensure compliance with regulatory standards, GDPR, and quality policies.
Contribute to maintaining high customer satisfaction and Net Promoter Scores (NPS).

Requirements:

Experience in a customer service or similar role.
Strong communication skills, both written and verbal.
Confident engaging with customers across multiple channels (phone, email, live chat).
IT literate, with working knowledge of Microsoft Word, Excel, and PowerPoint.
Ability to work independently and collaboratively within a team.
Passionate about delivering exceptional customer service.
Industry experience is desirable but not essential—full training will be provided.

Perks and Benefits:

28 days holidays plus bank holidays
Excellent Pension Scheme with generous employer contributions
Volunteering days
Life Assurance and Income Protection
Corporate Discount schemes
We support hybrid and remote working
A variety of health, wellbeing and lifestyle benefits to choose from

About Us

KCOM goes beyond broadband—for us it's about community, innovation, and commitment. Since 1904, we've been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses.

At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we're passionate about making a real difference in their lives.

Why Work with Us

The Power is all Yours

At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements.

Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform.

Values are not just words for us – they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.

Equal Opportunity Employer

We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

No agency applications will be considered for this vacancy at this time.

Apply Now

Refine Your Search

client services occupations jobs in skipsea, ery

Client Service Advisor

Customer Service Advisor – Office Based (B2B)

Customer Service Advisor

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Success Executive

More jobs to discover

I want to receive the latest job alerts for client services occupations in skipsea, ery

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected