Technical support occupations Work, Jobs in Slimbridge, Gls (with Salaries)

Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
14d
Product Support Engineer
embedded world —Tewkesbury
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- Programmable logic controllers
- No degree
- Free parking
- Relocation assistance
Quick apply
1d
Business Applications Engineer
Ecotricity —Stroud
- £26,295.60 - £28,000.00 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- AWS
- Communication skills
- Free parking
- Employee discount
Quick apply
ERP System Support Specialist
St. James's Place —Cirencester
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Communication skills
- Annual leave
8d
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Support Analyst
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Support Analyst
Netcall —Cirencester
8d
Technical Customer Support
Shiptheory —Bristol
- Up to £29,500 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
1d
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
12d
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
1d
Digital Operational Trainer
Barchester Healthcare —Cheltenham
- From £39,000 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
14d
EIT Operations - Senior Support Technician
Just Eat Takeaway.com —Bristol
- Full-time
- Windows
Technical Support Engineer
Atlas Copco Group —Bristol
- Hybrid work
- Engineering
- In-person
- Communication skills
Application Support Analyst
Equisoft —Bath
- £27,000 a year
- Full-time
- Hybrid work
- Life insurance
2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Support & Installation Engineer - Telecoms
F&M Telecommunications —Gloucester
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
Quick apply
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
6d
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
2d

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technical support occupations jobs near slimbridge, gls

Service Desk Analyst

Gardiner Bros -
Eastington

Quick apply

Job details

Full-time
Up to £28,500 a year
11 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
Windows
IT support
Organisational skills
IT
Communication skills
Active Directory

Full job description

Job Advert

Job Title – Service Desk Analyst
Salary – Up to £28,500 (depending on experience)
Hours – Monday – Friday 8:30 – 17:00
Location – Stonehouse, GL10 3EZ - Office Based

At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we’ve grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few.

What will the Service Desk Analyst role entail?

Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range of queries. The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems.

Ensuring all requests are logged and processed through to resolution and keeping the end user updated.
Being the first point of contact to resolve all requests where possible
Troubleshoot hardware, software and connectivity issues across the business
Escalating cases where necessary to 2nd line support and our external support providers where appropriate.
Setting up IT equipment and access for new starters, as well as onboarding and exiting for employees.
Supporting IT team with end user devices across the business such as, laptops, mobile devices, etc.
Continually identify opportunities for improved operational efficiencies and the aim of eliminating repetitive issues.

What we’re looking for?

The key things we are looking for in our service desk analyst is a proactive individual who is organised and able to deal with a variety of different tasks as well as strong customer service and communication skills, ability to talk to people of all levels and a want to develop their IT skills and knowledge.

Previous experience in a service desk or IT support role with a strong customer service mindset
Good knowledge of Microsoft Windows, Microsoft 365, Active Directory/Entra ID and end-user device support
Strong problem solving, communication and organisational skills with the ability to manage priorities effectively

What we offer in return:

25 Days annual leave entitlement
Enhanced maternity and paternity leave
Generous staff discounts on all brands we supply
Life assurance & company pension
Discounts local gym memberships
Free mortgage advice & £0 broker Fee
Eyecare vouchers

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives.

If you need any adjustments during the recruitment process, please let us know—we are happy to help!

Quick apply

Refine Your Search

technical support occupations jobs in slimbridge, gls

Service Desk Analyst

Application Operations Support Analyst

IT Support Engineer

Product Support Engineer

Business Applications Engineer

ERP System Support Specialist

Assistant Customer & Technical Support Manager EPOS

Support Analyst

Support Analyst

Technical Customer Support

Support Engineer

Technical Support Consultant

Digital Operational Trainer

EIT Operations - Senior Support Technician

Technical Support Engineer

Application Support Analyst

2nd Line Support Analyst

Support & Installation Engineer - Telecoms

IT Support Analyst

IT Support Engineer

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