Assistant manager room operations Work, Jobs in Slough, Brk (with Salaries)

Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
12d
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
14d
Operations & Office Manager
imagino —London
- £40,000 - £45,000 a year
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Team assistant and office manager - London
The Dot Group —London
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
4d
Conference Rooms - Assistant Hospitality Manager
Lexington Catering —London
- £45,000 - £46,000 a year
- Full-time
- Hospitality
- Management
- Leadership
Quick apply
4d
Sales Assistant- Full Time- Battersea
ZADIG&VOLTAIRE —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
Quick apply
12d
Office Assistant
Tripledot Studios —London
- Hybrid work
- English
- Organisational skills
- In-person
- Annual leave
- Work from home
Assistant Campus Manager
Regent College London —London
- £32,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
Quick apply
Assistant Event Operations Manager
Oak View Group —London
- £35,000 a year
- Full-time
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
4d
Conference and Events Assistant Manager
Restaurant Associates —London
- £38,500 a year
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Team Assistant
Pzena Investment Management —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager for Office of the Vice-Chancellor
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Employee discount
Assistant Events Manager
The Groucho Club - Private Events - Service —London
- £36,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Assistant HSW Manager
Mace —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
School Administration Assistant
University of Surrey —Guildford
- £28,031 - £31,236 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- IT
- Relocation assistance
14d
Assistant Manager
Roxy Leisure —London
- £35,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Office Manager
Deltatre —London
- £40,000 - £45,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Assistant Groups and Events Manager
MERCURE —London
- Full-time
- Bar
- Management
- Hotel
Quick apply
Operations Administrative Assistant
Millennium Hotel and Resorts UK —London
- £28,000 - £32,000 a year
- Full-time
- Bar
- Hotel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
7d
Personal Assistant
Patchwork —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply

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Duty Manager

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £52,000 a year
12 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Supervising experience
Human resources
Guest services
Leadership
Hotel experience

Full job description

Job Overview:

The Duty Manager is responsible for overseeing the hotel’s day-to-day operations during assigned shifts, acting as the senior operational presence on property. Reporting to the Front Office Manager, the role ensures seamless guest experience delivery, operational efficiency, and effective interdepartmental coordination in line with Stoke Park’s five-star luxury standards.

The Duty Manager serves as a key point of escalation for guests and departments, managing service recovery, operational challenges, and team leadership across Front Office and wider hotel operations. They represent hotel management on shift, ensuring standards, safety, and service excellence are consistently upheld.

Key Responsibilities

Guest Experience & Service Excellence

Act as the senior point of contact for guests during assigned shifts, ensuring a warm, professional, and personalised experience.
Proactively monitor guest journey touchpoints (arrival, stay, departure) and intervene to enhance satisfaction and resolve concerns.
Manage guest feedback, complaints, and service recovery efficiently and empathetically, ensuring brand reputation and guest loyalty.
Maintain a highly visible presence in the lobby and guest-facing areas during peak periods.

Operational Management

Oversee the smooth running of daily hotel operations, with particular focus on Front Office, Concierge, Porters, Valet, and Guest Services.
Ensure effective communication and coordination between departments including Housekeeping, Engineering, Spa, F&B, and Security.
Support room allocation decisions, upgrades, VIP arrangements, and late check-outs in line with operational priorities.
Monitor occupancy levels, arrivals, departures, and special events to ensure operational readiness.
Deputise for the Front Office Manager when required, ensuring continuity of leadership and standards.

Team Leadership & Support

Supervise Front Office Supervisors and Assistants on shift, providing guidance, direction, and support.
Lead by example, reinforcing Stoke Park’s culture, grooming standards, and service ethos.
Deliver shift briefings and ensure clear communication of priorities, guest expectations, and operational updates.
Support training, coaching, and performance management at operational level, escalating issues to the FOM where appropriate.

Revenue Protection & Compliance

Ensure accurate handling of guest accounts, billing instructions, cash, and deposits in line with procedures.
Protect room and ancillary revenue through operational diligence and guest engagement.
Support night audit handovers and ensure any discrepancies or incidents are communicated appropriately.
Ensure GDPR compliance and confidentiality of all guest information.

Health, Safety & Security

Act as the responsible manager on duty for health & safety, fire safety, and emergency procedures.
Respond effectively to incidents, emergencies, or security concerns, following company protocols.
Ensure all team members on shift adhere to safety, security, and evacuation procedures.

General Responsibilities

Adhere at all times to Stoke Park policies and procedures, including those relating to health & safety, security, fire, first aid, and emergency response.
Ensure compliance with the Employee Handbook and all departmental standards and notices.
Be flexible to cover duty management requirements across different operational areas as required by the business.
Undertake any other reasonable duties in line with the responsibilities of the role as directed by the Front Office Manager or senior management.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

assistant manager room operations jobs in slough, brk

Duty Manager

Operations Assistant Manager, Serviced Apartments

Operations & Office Manager

Team assistant and office manager - London

Conference Rooms - Assistant Hospitality Manager

Sales Assistant- Full Time- Battersea

Office Assistant

Assistant Campus Manager

Assistant Event Operations Manager

Conference and Events Assistant Manager

Team Assistant

Manager for Office of the Vice-Chancellor

Assistant Events Manager

Assistant HSW Manager

School Administration Assistant

Assistant Manager

Office Manager

Assistant Groups and Events Manager

Operations Administrative Assistant

Personal Assistant

I want to receive the latest job alerts for assistant manager room operations in slough, brk

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