Guest experience leader Work, Jobs in Slough, Brk (with Salaries)

Guest Service Assistant
Hilton London Heathrow Airport Terminal 5 —Slough
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
6h
Guest Service Advisor (Nights)
Hilton London Heathrow Airport Terminal 5 —Slough
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Head of Hospitality
Sodexo —Ascot
- Up to £55,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Food & Beverage Assistant
Hilton London Heathrow Airport Terminal 5 —Slough
- Weekend availability
- Serving
- Customer service
- Hotel
- Employee discount
Quick apply
Director of Operations - UK & Ireland
InterContinental Hotels Group —Windsor
- Hotel
- Continuous improvement
- Budgeting
- Employee discount
10d
F&B Team Leader
Residence Inn & Moxy Slough —Slough
- Full-time
- Bar
- Sales
- Computer literacy
- Paid training
Quick apply
14d
Team Leader - Virgin Clubhouse
Sodexo —London Heathrow Terminal 3
- £13.90 an hour
- Management
- Guest services
- Leadership
Quick apply
13d
F&B Team Leader
Vertiq Hospitality Partners —Slough
- Bar
- Computer literacy
- English
- Paid training
14d
Guest & Colleague Experience Manager
Portico Corporate Reception Management —London
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Guest services
- Annual leave
- Life insurance
Quick apply
7d
Deputy Manager Dining Pub
The Greene Oak —Windsor
- £40,000 - £45,000 a year
- Full-time
- Bar
- Hotel
- Team management
- Employee discount
- Referral programme
Quick apply
1d
Shift Leader - Guest Services
Coworth Park —Ascot
- English
- Hotel
- Front desk
- Employee discount
Guest Experience Coordinator Monday - Friday
CH&CO —London
- £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Employee discount
6d
Communications Executive, Europe
InterContinental Hotels Group —Windsor
- English
- Hotel
- Organisational skills
- Employee discount
7d
Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Word processing
- Writing skills
- English
Quick apply
Hotel Duty Manager
Premier Inn —Staines-upon-Thames
- Up to £14.36 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
9d
Team Leader
KFC —Slough
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
2d
Team Leader
KFC Slough - Farnham Road —Slough
- Up to £14 an hour
- Full-time
- Training & development
- Restaurant
- Employee discount
2d
Hotel - Duty Manager
Premier Inn —London
- Up to £14.36 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
14d
Assistant General Manager
Burhill Group Limited —Guildford
- £34,234 a year
- Full-time
- Customer service
Day/Night Front Office Team Member
IBIS —London
- £14.80 - £15.30 an hour
- Weekend availability
- Hotel
- Organisational skills
Quick apply

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Guest Service Assistant

Hilton London Heathrow Airport Terminal 5 -
Slough

Quick apply

Job details

Full-time
6 hours ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Computer literacy
Microsoft Office Suite
Email software
Organisational skills
Front desk
Computer skills
Customer interaction
Fidelio
Communication skills
Hotel front office operations

Full job description

Job Ref: HIL1064

Branch: Heathrow Airport Terminal 5

Location: Hilton London Heathrow Terminal 5, Slough

Salary/Benefits: Competitive

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 18/08/2026

Closing date: 18/09/2026

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

What is in it for you?

As part of the Hilton Heathrow T5 team, you will have access to industry leading benefits that include

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme

A day in the life of…

Our Guest Service Assistants are responsible for providing the highest level of customer service to our guests. Responsibilities include greeting guests, assisting with check-in and check-out, handling inquiries and complaints, booking reservations, providing information about local attractions, and maintaining a clean and organised workspace. You’ll have the ability to remain calm and professional in high-pressure situations which will ensure that our guests have a positive experience and feel welcomed and valued during their stay, which impact the success and reputation of our hotel.

As an integral part of our hotels operational team, you’ll offer support to colleagues across all areas of the business to ensure a first-class guest experience.

What do we need from you?

Communication skills: You will be required to interact with guests, colleagues, and other stakeholders daily. Excellent communication skills, both verbal and written, are essential to ensure effective communication and provide excellent customer service.
Organisational skills: You will be responsible for managing guest reservations, checking guests in and out, and ensuring the smooth flow of operations at the front desk. Good organizational skills will help you manage your workload efficiently.
Attention to detail: Inaccurate information or mistakes in bookings can lead to unhappy guests, lost bookings, and revenue. You should be detail-oriented to ensure that all guest information is accurate, and all bookings are processed efficiently.
Technical skills: You’ll have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Hilton Heathrow T5, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

Hilton London Heathrow Airport Terminal 5 Located just 1 miles from Terminal 5 of Heathrow Airport, Hilton London Heathrow features 350 spacious bedrooms, triple glazing, complimentary Wi-Fi throughout, a luxury spa, and 2 restaurants 2 bars all set within 13 acres of landscaped gardens.

Quick apply

Refine Your Search

guest experience leader jobs in slough, brk

Guest Service Assistant

Guest Service Advisor (Nights)

Head of Hospitality

Food & Beverage Assistant

Director of Operations - UK & Ireland

F&B Team Leader

Team Leader - Virgin Clubhouse

F&B Team Leader

Guest & Colleague Experience Manager

Deputy Manager Dining Pub

Shift Leader - Guest Services

Guest Experience Coordinator Monday - Friday

Communications Executive, Europe

Team Leader - 21 Soho Square

Hotel Duty Manager

Team Leader

Team Leader

Hotel - Duty Manager

Assistant General Manager

Day/Night Front Office Team Member

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