support escalation engineer Work, Jobs in slough, brk (with Salaries)

Data Centre Support Engineer
ONNEC Group —Slough
- £34,000 - £42,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
AWS Support Engineer
IDOX plc —Woking
- Full-time
- Hybrid work
- DevOps
- AWS
- Travel
Quick apply
3rd Line Support Engineer
Metropolitan Thames Valley —London
- £44,997 - £47,365 a year
- Full-time
- Microsoft Office
Quick apply
6d
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
Support Engineer
Alianza, Inc. —London
- Full-time
- Customer service
- Mentoring
- Communication skills
Quick apply
On Site Support Engineer 24 month FTC
SmartestEnergy —London
- £32,000 - £39,000 a year
- Windows
- IT
- Linux
Quick apply
Data Centre Shift Engineer
CBRE —Slough
- Full-time
- HVAC
- IT
- AI
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Quick apply
12d
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
Administrator
Kore Systems Ltd —Middlesex
- £25,000 - £28,000 a year
- Organisational skills
- Communication skills
Staff Support Engineer
CircleCI —London
- £85,000 - £107,000 a year
- Remote
- Azure
- DevOps
- Master's degree
Quick apply
7d
1st & 2nd Line Support Team Leader
Converge Technology Solutions —Hemel Hempstead
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Windows
1d
IT Support Engineer - Tier 2
REL Field Marketing —London
- Up to £40,000 a year
- Full-time
- Azure
- Annual leave
- Employee discount
Ops Support (Engineer)-Associate Analyst Level
Visa Europe Limited —Basingstoke
- Microsoft Office
- Java
- C++
6d
Senior IT Support Engineer (12 Month Fixed Term Contract)
IQUW Group —London
- Full-time
- Microsoft Excel
- Azure
- Microsoft Office
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
1d
Operations Support
Simple Machines —London
- Full-time
- Hybrid work
Quick apply
Deskside Support Engineer - on-site Walton Oaks
DXC Technology —London
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Cloud Support Engineer (L1)
Radiant —London
- Full-time
- Hybrid work
- Computer Science
- Machine learning
- No degree
- Annual leave
Quick apply
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Data Centre Support Engineer

ONNEC Group -
Slough

Quick apply

Job details

Full-time
£34,000 - £42,000 a year

Qualifications

Microsoft Word
Microsoft Outlook
Software deployment
Microsoft Office
CompTIA Network+
IT
Banking
CompTIA A+

Full job description

ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.

From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity.

We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace.

ONNEC is seeking a Data Centre Support Engineer to deliver high‑quality infrastructure support within a critical data centre environment. This is a hands-on role supporting IMACD services, fault resolution, installations, decommissions and ongoing maintenance, working closely with client teams to ensure service excellence and SLA compliance.

The role operates on a shift pattern within a 24x7x366 environment and reports to the Data Centre Supervisor.

What you’ll be doing as our Data Centre Support Engineer:

Deliver IMACD services, including installations, moves, upgrades, refreshes, and decommissions of IT infrastructure
Rack, stack, and decommission servers, network hardware, and associated equipment within data centre environments
Install, manage, label, trace, and recover structured cabling (copper and fibre) in line with client standards
Provide first-line hardware and infrastructure support, including component swaps, diagnostics, and assisted fault resolution
Support incident and change management processes by following approved procedures and escalation paths
Maintain accurate documentation, asset records, work orders, and ticket updates within client and ONNEC systems
Carry out technology space inspections and ensure housekeeping and safety standards are maintained
Escort and supervise third-party vendors and client teams working within secure technology areas
Ensure full compliance with health & safety, quality, and client-specific operational requirements
Participate in shift handovers, 24x7 rota coverage, and out-of-hours or weekend activities as required

What we’re looking for in our Data Centre Support Engineer:

Essential

Experience working in a data centre environment (IMACD / hardware deployment)
Knowledge of structured cabling (copper and fibre) and data centre standards
Experience with ticketing and asset management systems
Strong attention to detail with the ability to follow processes and procedures
Ability to work independently and as part of a team in a fast‑paced environment
Flexible approach to shift work, including nights and weekends
Competent in MS Office (Outlook, Word, Excel)

Desirable

CompTIA A+, Network+ or similar IT certifications
Experience within a banking or enterprise IT environment
Previous data centre or structured cabling certifications (e.g. BICSI)

If you feel you have the required skills and experience, click apply now to be considered as our Data Centre Support Engineer – we’d love to hear from you!

Quick apply

Refine Your Search

support escalation engineer jobs in slough, brk

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