Equans is looking for an Apprentice Resident Liaison Officer to join our team in Haringey on a full-time, fixed term basis with a salary range between £21,000-£25,000.
This is a fantastic opportunity to start a rewarding career in customer relations, supporting social housing and regeneration projects that have a real, positive impact on the local community.
As an Apprentice Resident Liaison Officer, you’ll support communication between residents, clients, and our site team — ensuring that everyone is well-informed, supported, and satisfied throughout the delivery of improvement works and building projects. You’ll be a key part of maintaining Equans’ reputation for quality and customer care.
A full UK driving license is preferred for this role.
Please note the closing date for applications is 16/06/2026, your application will be reviewed after the close date.
Key Responsibilities
- Assist the Resident Liaison Officer and site team in maintaining strong communication with residents, keeping them informed about project timelines, works schedules, and updates.
- Support residents during refurbishment or maintenance projects, providing timely responses to any questions or concerns.
- Attend resident meetings, site visits, and community engagement events to represent Equans positively.
- Help record resident feedback and update tracking systems in line with company procedures.
- Coordinate access arrangements, appointments, and special support requirements for residents.
- Ensure resident homes are treated with care and respect throughout all works.
Who You Are
- Enthusiastic and eager to learn, with a genuine interest in helping people and improving local communities.
- A confident communicator with good interpersonal skills.
- Reliable, organised, and proactive in solving problems.
- Keen to develop a career in customer service, housing, or project coordination.
- Full UK driving license is preferred
What We Offer
- A recognised apprenticeship qualification
- On-the-job training with experienced mentors
- 24 days annual leave + bank holidays
- Pension scheme and life assurance
- Employee benefits platform with discounts and wellbeing resources
- Clear career development and progression opportunities within Equans
Who We Are
At Equans, we deliver essential services across energy, regeneration, and facilities management, helping communities transition to a sustainable future. We’re committed to developing early careers through structured apprenticeship pathways that provide hands-on experience and long-term growth opportunities.
Apply today to begin your journey with Equans in Slough — where you’ll gain valuable experience, support your community, and build a meaningful career in customer service and regeneration.
