Junior service desk analyst Work, Jobs in Slough (with Salaries)

Desktop Support Analyst
Atcore —Burnham
- Full-time
- Customer service
- Windows
- Computer networking
- Life insurance
Quick apply
13d
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
2d
Junior Application Support Analyst
BRE —Watford
- £33,000 - £37,000 a year
- Hybrid work
- ERP systems
- Travel
- SharePoint
- Free parking
1d
Analyst, Digital Delivery
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- JavaScript
- HTML
Junior Data Analyst
Alexander Mann Solutions (AMS) —London
- Hybrid work
- Microsoft Excel
- SQL
- C++
5d
Deskside Analyst
Hachette UK —London
- Up to £32,500 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
7d
Junior Trading Operations Analyst
DV Trading —London
- Microsoft Excel
- SQL
- Communication skills
Quick apply
2nd / 3rd Line Security Analyst
KYOCERA Document Solutions —Reading
- Azure
- AWS
- Continuous improvement
- Employee assistance programme
1d
FIC ICAT Hedge Funds Credit Analyst - Analyst/Associate (depending on experience)
BNP Paribas —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Power Market Analyst
Shell —London
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
- Flexible schedule
Power Market Analyst
Shell Energy —London
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
- Flexible schedule
Research Manager - Media, Social & Digital Analytics, Global Communications Agency
FleishmanHillard —London
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Trading Market Risk Advisor - EAME Freight
ExxonMobil —London
- Doctoral degree
- Master's degree
- Analysis skills
Structured Products Operations - Analyst/Associate (VN2654)
Marex —London
- Full-time
- Microsoft Office
- SQL
- Communication skills
Quick apply
Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- ERP systems
- Windows
- Life insurance
1d
Global Credit Trading - Emerging Markets Credit Trader - Associate or Vice President
JPMorganChase —London
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
Senior Client Connectivity Engineer
TP ICAP —London
- Weekend availability
- Oracle
- Windows
- SQL
Lead Discretionary Trader
Macquarie Group Limited —London
- Full-time
- English
- Annual leave
- Work from home

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junior service desk analyst jobs near slough

Desktop Support Analyst

Atcore
Burnham

Quick apply

Job details

Permanent | Full-time
13 days ago

Benefits

Company pension
Life insurance

Qualifications

Customer service
Windows
IT support
Computer networking
ServiceNow
Communication skills
Active Directory

Full job description

Who we are and what we do:

Atcore, part of Travelsoft, is a global travel technology provider, with an unrivalled reputation for innovation and partnership spanning our 40 year history.

ATCOM, our market leading reservation and distribution platform, powers business transformation for the global brands we partner, brands such as TUI, easyJet holidays, DER Touristik and Center Parcs, delivering increased profitability through operational efficiencies and optimal customer experience. Combining unparalleled industry expertise with market leading proven technology, ATCOM powers over 23 million holidays and over £20 billion in bookings for our partners each year.

We have an exciting opportunity for a junior Desktop Support Analyst to join our ITS team and provide first-line and hands-on IT support across Atcore's internal technology estate.

This role is ideal for someone early in their IT support career who is keen to learn, build practical experience, and grow within a supportive team environment.

What you would do as our Desktop Support Analyst:

Provide day-to-day support for desktop and laptop devices across the business
Assist with the deployment, setup, maintenance, and troubleshooting of Windows devices, Microsoft 365 applications, and other standard business software
Support basic hardware configuration, device troubleshooting, and break-fix activities
Help users with mobile device connectivity to corporate applications such as email and multi-factor authentication
Provide support for Microsoft Voice2Teams telephony issues, escalating more complex problems where appropriate
Carry out basic network connectivity troubleshooting and assist with network port patching when required
Maintain clear and accurate updates in the ITSM ticketing system (ServiceNow)
Support asset management and keep hardware and software records up to date
Assist with Active Directory user account updates, including moves, adds, and changes
Work closely with the wider IT team to learn processes, follow standards, and support the delivery of a reliable internal IT service

To be successful in this role, you should be able to demonstrate the following:

Some previous experience in an IT support, service desk, helpdesk, or customer-facing technical role, whether through work experience, apprenticeship, placement, or similar
A good basic understanding of Windows operating systems, Microsoft 365 / Office, and common desktop applications
An interest in learning how to deploy, support, and maintain desktop and laptop devices in a business environment
Awareness of basic networking concepts and the ability to help diagnose straightforward connectivity issues
Exposure to user account administration, endpoint setup, or ticketing systems would be beneficial but is not essential
A methodical approach to problem-solving, with good attention to detail and the ability to follow processes and guidance
Strong communication and customer service skills, with a willingness to learn from colleagues and escalate issues appropriately
A positive, proactive attitude and enthusiasm for building a career in IT support

Why join ATCORE:

We offer a wide range of benefits including employer-matched pension, travel insurance, healthcare schemes, life insurance, and more.

We pride ourselves on retaining and developing our people, with a uniquely low employee turnover rate of around 5% and most employees having been with us for over 10 years.

Based in Slough, UK, Atcore employs around 250 people with an unrivalled combination of industry and technical expertise.

Join us in supporting technology that powers millions of travel experiences worldwide.

Quick apply

Refine Your Search

junior service desk analyst jobs in slough

Desktop Support Analyst

Junior Application Support Analyst

Junior Application Support Analyst

Analyst, Digital Delivery

Junior Data Analyst

Deskside Analyst

Junior Trading Operations Analyst

2nd / 3rd Line Security Analyst

FIC ICAT Hedge Funds Credit Analyst - Analyst/Associate (depending on experience)

Power Market Analyst

Power Market Analyst

Research Manager - Media, Social & Digital Analytics, Global Communications Agency

Trading Market Risk Advisor - EAME Freight

Structured Products Operations - Analyst/Associate (VN2654)

Senior Application Support Engineer

Global Credit Trading - Emerging Markets Credit Trader - Associate or Vice President

Senior Client Connectivity Engineer

Lead Discretionary Trader

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Who we are and what we do:

What you would do as our Desktop Support Analyst:

To be successful in this role, you should be able to demonstrate the following:

Why join ATCORE:

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