Key responsibilities
Management of Wolves audio and video streaming platform, liaising with the EFL and our
third-party providers to ensure the correct territory-specific feeds are made available for
each match, address any issues, co-ordinate with internal departments while always
maintaining high service levels. This requires working hours across weekends and weekday
nights in line with Wolves’ participation in respective football competitions during the
season.
Provide weekly reports to the Head of BI & Digital and Digital Marketing Executive that
highlight performance and revenue generated via the streaming platform.
Respond in a timely manner to customer queries arising from the streaming platform
regarding technical issues and payments/refunds.
Daily monitoring of Wolves digital platforms to ensure constant uptime across all platforms.
Ensure the club’s key digital platforms contain up-to-date, accurate information, using
existing content management systems (CMS) for creation, editing, publishing, and
scheduling of key club marketing and operational information.
Regularly review platforms and the user experience across website and mobile app, ensuring
an optimal experience while flagging bugs or issues with the Digital Marketing Executive.
Assist the Digital Marketing Executive with paid social advertising that services internal
departments and supports promotional opportunities.
Work alongside our content and sponsorships teams to plan, execute and report on ad hoc
digital marketing campaigns for the club and its partners.
Management of Wolves Digital Advertising inventory to ensure commercial commitments
are met while maintaining scope for additional external advertisements to be sold.
Collaborate closely with several departments in the wider business including marketing,
communications, commercial, partnerships, football development, and the Wolves
Foundation.
Provide support to the CRM and Data team, particularly regarding information and assets
that promote streaming packages in regular weekly email marketing communications to the
Wolves Database.
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General responsibilities
Compliance with Club policies
Compliance with the Club’s health and safety procedures
Compliance with the Club’s safeguarding policies
To promote and support the Club’s values;
o One Pack: Collaborate, build trust and care for each other.
o Be Brave: Be bold, honest, and embrace challenges with courage.
o Raise our Game: Seek improvement and strive for excellence in everything we do.
V1 August 2026
