Service delivery manager Work, Jobs in Smethwick, Wmd (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Referral Advice Officer
Resources for Autism —Birmingham
- £6,994 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Working with children
- Employee assistance programme
- Flexible schedule
Quick apply
11d
Impact Manager
Invictus Games Birmingham 2027 —Birmingham
- £43,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Annual leave
Quick apply
13d
Prevention Support Team Manager
West Midlands Fire Service —Birmingham
- £47,181 - £49,282 a year
- Full-time
- Management
- Project management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Assistant Manager
Farmfoods —Smethwick
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
12d
ZARA BIRMINGHAM DEPUTY STORE MANAGER
INDITEX —Birmingham
- Full-time
- Customer service
- Leadership
Quick apply
14d
Shift Manager
Greggs —West Bromwich
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
Team Leader - supported accommodation
Expectations UK —Aston
- £27,000 - £30,000 a year
- Weekend availability
- Supervising experience
- Team management
- Organisational skills
- Free parking
Quick apply
Van Driver
FireGlass UK Ltd. —Oldbury
- Full-time
Support Quality Assurance Officer
Pegasus Supported Housing Ltd —Birmingham
- From £13,218.40 a year
- Part-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Flexitime
- Work from home
Quick apply
4d
Project Manager
Quanex —Wolverhampton
- Full-time
- Project management
- Bachelor's degree
- Agile
- Employee assistance programme
Quick apply
Cleaning Manager
ABM UK —Perry Barr
- £37,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
11d
Retail Shift Lead
Company Shop Group —Dudley
- £21,375 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Shift Manager (Evenings)
Greggs —Birmingham
- £13.80 an hour
- Supervising experience
- Employee discount
Quick apply
14d
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
Quick apply
Service Delivery Manager
Intercity Technology —Birmingham
- IT
- Employee assistance programme

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Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

service delivery manager jobs in smethwick, wmd

Operations Planning & Delivery Manager

Referral Advice Officer

Impact Manager

Prevention Support Team Manager

Customer Relationship Manager

Assistant Manager

ZARA BIRMINGHAM DEPUTY STORE MANAGER

Shift Manager

Team Leader - supported accommodation

Van Driver

Support Quality Assurance Officer

Project Manager

Cleaning Manager

National Contract Manager

Project Coordinator

Service Delivery Manager

Retail Shift Lead

Shift Manager (Evenings)

Service Delivery Manager

Service Delivery Manager

I want to receive the latest job alerts for service delivery manager in smethwick, wmd

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