Patient access occupations Work, Jobs in Snetterton, Nfk (with Salaries)

GP Receptionist
East Harling & Kenninghall Medical Practice —Norwich
- Overtime
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Annual leave
Quick apply
3d
Patient Administrator
Cora Health —Norwich
- £26,510 a year
- Full-time
- Hospital
- Annual leave
- Referral programme
2d
Discharge Coordinator
Norfolk & Suffolk Foundation Trust —Bury St. Edmunds
- £39,959 - £48,117 a year
- Full-time
- Travel
7d
Administration Support Worker
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £25,760 - £27,476 a year
- Full-time
22h
Receptionist
PrimaryCareCareers —Stanton
- £12.75 an hour
- Customer service
- Organisational skills
- Communication skills
23h
Patient Care Advisor
PrimaryCareCareers —Norwich
- £12.71 an hour
- Microsoft Office
- Communication skills
3d
Care Navigator
Framlingham Medical Practice —Framlingham
- £25,029 - £25,811 a year
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
2d
Clinical Support Administrator
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Customer service
- IT
3d
Receptionist/Care Navigator
PrimaryCareCareers —Bury St. Edmunds
- £12.98 - £13.08 an hour
- Customer service
- Front desk
- IT
7d
Telephonist & Out of Hours Receptionist
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Office
- Front desk
- Communication skills
- Annual leave
- Employee discount
6d
Receptionist
Together Dental —Norwich
- £12.80 an hour
- Part-time
- Customer service
- Front desk
- Computer skills
- Referral programme
Administrator
Newmedica —Bury St. Edmunds
- £26,750 a year
- Weekend availability
- English
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
Medical Receptionist
SpaMedica —Norwich
- £25,000 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
Trainee Patient Services Assistant
Mattishall & Lenwade Surgeries —Dereham
- From £12.71 an hour
- Weekend availability
- Microsoft Outlook
- Administrative experience
- Analysis skills
- Employee discount
Quick apply
10d
Dental Receptionist
Horsford Dental Practice —Norwich
- From £12.71 an hour
- Administrative experience
- Computer skills
- In-person
Quick apply
7d
Administrative Assistant - Appointment Line
Decypher —Lakenheath
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
Clinical Support Administrator
Norfolk & Suffolk Foundation Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Customer service
- IT
- Communication skills
4d
Starfish LD CAMHS Administration Assistant
East of England Community Health and Care NHS Trust —Norwich
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
CYP Peripatetic Administration Assistant
East of England Community Health and Care NHS Trust —Norwich
- £25,760 - £27,476 a year
- Weekend availability
- Oracle
- Customer service
- Microsoft Office
Senior Business Officer 10682
Norfolk County Council —Norwich
- £26,824 - £28,142 a year
- Weekend availability
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Data entry
- Employee discount
- Gym membership
4d

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GP Receptionist

East Harling & Kenninghall Medical Practice
Norwich

Quick apply

Job details

Part-time
3 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Accounting
Data entry
Payroll
Communication skills

Full job description

Job Summary

We are looking to appoint a receptionist to join our busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks.

Whilst prior experience of working in a healthcare setting would be beneficial, comprehensive training and support will be provided as more important is a genuine, caring approach, being able to listen and empathise with patients, and an ability to remain calm and professional under pressure.

The successful candidate will be required to work at either of the 2 Practice sites in East Harling and Kenninghall. The majority of the shifts will be during the afternoon/early evening.

You will be responsible for the general reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive, high quality, service and deal efficiently and courteously with patient enquiries.

You will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

You will provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.

Job Responsibilities

GENERAL ADMINISTRATION

To develop a thorough knowledge of all Practice procedures
Computer data entry, processing and recording information in accordance with practice procedures
Providing clerical assistance to practice staff as required, including filing and photocopying.
Cover sickness/annual leave and work reasonable overtime when required, which may also include some occasional weekend work.

RECEPTION

Receiving patients, consulting with members of Practice team
Be able to cover all reception as necessary
Taking messages and passing on information
Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

APPOINTMENT SYSTEM MANAGEMENT

Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
Monitor effectiveness of the system and report any problems or variations required.

MEDICAL RECORDS MANAGEMENT

Retrieve and refile records as required, following records management processes.
Where required, ensure results, etc., are filed in correct patient record.

CONFIDENTIALITY

Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.

Maintain an awareness of the Freedom of Information Act.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

HEALTH & SAFETY

The post-holder will:

Manage their own and others’ health & safety and infection control as defined in the Practice’s Health & Safety Policy, the Practice Health & Safety Manual, and the Practice’s Infection Control Policy and published procedures.

Comply with Practice health & safety policies by following agreed safe working procedures

Actively report health & safety hazards and infection hazards immediately

Keep work and general areas clean and tidy, and using appropriate infection control procedures to keep work areas hygienic and safe from contamination.

Undertake periodic infection control training (minimum annually)

Have an awareness of and comply with with national standards of infection control, hygiene, regulatory / contractual / professional requirements, and good practice guidelines.

Report incidents using the organisations Incident Reporting System

Make effective use of training to update knowledge and skills

EQUALITY AND DIVERSITY

The post-holder will support, promote and maintain the Practice’s Equality & Diversity Policy.

No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.

PERSONAL/PROFESSIONAL DEVELOPMENT:

The post-holder will:

Participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.

Job Type: Part-time

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in snetterton, nfk

GP Receptionist

Patient Administrator

Discharge Coordinator

Administration Support Worker

Receptionist

Patient Care Advisor

Care Navigator

Clinical Support Administrator

Receptionist/Care Navigator

Telephonist & Out of Hours Receptionist

Receptionist

Administrator

Medical Receptionist

Trainee Patient Services Assistant

Dental Receptionist

Administrative Assistant - Appointment Line

Clinical Support Administrator

Starfish LD CAMHS Administration Assistant

CYP Peripatetic Administration Assistant

Senior Business Officer 10682

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