Service associate Work, Jobs in Snodland, Eng (with Salaries)

Customer Service Advisor
South East Water —Snodland
- £25,948.87 a year
- Full-time
- Customer service
- Annual leave
Apprentice Paralegal - Data Protection
South East Water —Snodland
- £19,030 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
- Annual leave
2d
Apprentice Paralegal - Commercial & Litigation
South East Water —Snodland
- £19,030 a year
- Full-time
- Hybrid work
- Google Suite
- Administrative experience
- Computer skills
- Annual leave
2d
Loss Prevention Officer
TK Maxx —Gillingham
- Full-time
- Employee assistance programme
- Employee discount
Customer Journey Support Specialist
South East Water —Snodland
- Up to £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Driving
- Annual leave
10d
Customer Service Apprentice
South East Water —Snodland
- £19,067.06 - £25,948.87 a year
- Full-time
- Customer service
- Time management
- Annual leave
Team Member
NEXT —Rochester
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
3d
Sales Associate
Ernest Jones —Greenhithe
- £12.71 an hour
- Part-time
- Employee discount
Luxury Fragrance Consultant, John Lewis, Westfield Stratford
Kenneth Green Associates —London
- Part-time
- Social media management
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
2d
Communications Officer
South East Water —Snodland
- £32,938 a year
- Full-time
- Annual leave
Wholesale Service Desk Incident Coordinator/Scheduler
South East Water —Snodland
- £31,758 a year
- Weekend availability
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
10d
HR Resourcing Advisor
South East Water —Snodland
- Up to £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
1d
Smart Meter Coordinator
South East Water —Snodland
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Annual leave
Sales Associate
H.Samuel —Greenhithe
- £12.71 an hour
- Part-time
- Employee discount
1h
Brand Representative - Ashford Designer Outlet, Abercrombie & Fitch
AFH STORES UK LIMITED —Ashford
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Test Centre Associate - Croydon
Reed In Partnership —Croydon
- £14.80 an hour
- Part-time
- Customer service
- Driving
Golf Associate - Casual Contract
Delta Hotels by Marriott Tudor Park Country Club —Maidstone
- £14.25 an hour
- Hotel
- Employee discount
Quick apply
Golf Associate - Fixed Term Contract
Delta Hotels by Marriott Tudor Park Country Club —Maidstone
- £12.71 an hour
- Part-time
- Hotel
- Employee discount
Quick apply
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
4d
Operations Associate, OrangeDoor
Unbridled —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
Quick apply

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Customer Service Advisor

South East Water -
Snodland

Apply Now

Job details

Full-time
£25,948.87 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Paid volunteer time

Qualifications

Customer service
GCSE

Full job description

Summary:

Are you seeking a team that shares your passion for providing excellent customer service?

Are you a determined individual? Do you enjoy setting goals for yourself?

If so, this is a chance you won't want to pass up...

This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers.

No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible.

The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan.

Previous call centre experience is preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well.

In our vibrant, friendly call centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about.

This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team.

Main responsibilities:

Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score.
Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance.
Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity.
Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed.
Attend and contribute to team meetings with team, peers and colleagues.
To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods.

You'll need:
Skills / Qualifications / Experience

Achieved GCSE Maths and English at Grade 4/C (or equivalent)
Commitment to providing excellent customer service
Dedication to finding the best solutions to problems
Excellent computer abilities
Outstanding writing and vocal communication abilities

It will be a bonus if you have:
Skills / Qualifications / Experience

Previous customer service / call centre experience would be advantageous

Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.

We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

Excellent Stakeholder pension scheme, up to 10% employer contribution.
5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
Flexible annual leave policy to buy or sell holiday leave.
Paid volunteering days.
Cycle to work scheme.
Health cash plan.
Life assurance.
Wellbeing related benefits.

What can you expect from your recruitment?

To apply for this position, please submit your CV on our career’s website.
It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

If this sounds like the opportunity you’ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

£25,948.87 starting salary + bonus

Apply Now

Refine Your Search

service associate jobs in snodland, eng

Customer Service Advisor

Apprentice Paralegal - Data Protection

Apprentice Paralegal - Commercial & Litigation

Loss Prevention Officer

Customer Journey Support Specialist

Customer Service Apprentice

Team Member

Sales Associate

Luxury Fragrance Consultant, John Lewis, Westfield Stratford

Communications Officer

Wholesale Service Desk Incident Coordinator/Scheduler

HR Resourcing Advisor

Smart Meter Coordinator

Sales Associate

Brand Representative - Ashford Designer Outlet, Abercrombie & Fitch

Test Centre Associate - Croydon

Golf Associate - Casual Contract

Golf Associate - Fixed Term Contract

E-Commerce Customer Support Associate (Full Time)

Operations Associate, OrangeDoor

I want to receive the latest job alerts for service associate in snodland, eng

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