Customer specialist Work, Jobs in Snodland (with Salaries)

Customer Service Specialist
Landmark Information Group —West Malling
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Crown Court Clerk
HM Courts & Tribunal Service —Maidstone
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
10d
Customer and Client Support Specialist
Hozah —Croydon
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
Jury Officer - Maidstone Crown Court
HM Courts & Tribunal Service —Maidstone
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
10d
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Continuous improvement
- AI
- Employee discount
- Referral programme
Account Development Executive
Fitzpatrick Woolmer —Rochester
- £36,000 a year
- Full-time
- Hybrid work
- CRM software
- In-person
Quick apply
7d
Sales Assistant
HMV Group —Southend-on-Sea
- Part-time
- Customer service
- Merchandising
Projects Coordinator - Washroom Fitout
Wealden Rehab Ltd —Walderslade
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Free parking
- Annual leave
Quick apply
7d
Senior Subsidence Specialist
Trinity Claims —Tonbridge
- £45,000 - £50,000 a year
- Remote
- Customer service
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
8d
Inbound Sales Advisor (full time)
ISG Specialist Services Ltd —Dartford
- From £25,000 a year
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Thurrock-Temporary Sales Assistant 8 week contract
TGJones —Grays
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
6d
Subsidence Claims Handler
Trinity Claims —Tonbridge
- £30,000 - £35,000 a year
- Remote
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Agile Research Delivery Officer - B5
Royal Surrey NHS Foundation Trust —Chatham
- £33,677 - £40,996 a year
- Full-time
- Leadership
5h
Projects Customer Advisor
Commercial Services Group —Aylesford
- £28,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
10d
No7 Advisor
Boots —Maidstone
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
6d
Senior Commercial Manager
Carbon3 —Wrotham
- Full-time
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Apprentice
South East Water —Snodland
- £19,067.06 - £25,948.87 a year
- Full-time
- Computer literacy
- Computer skills
- Time management
- Annual leave
Polestar Handover Specialist
Lipscomb Cars Ltd —Aylesford
- Up to £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Customer Success Operations Specialist (English & French with Dutch/German) (based in Maidstone)
KEF —Maidstone
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Life insurance
Quick apply
9d

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Customer Service Specialist

Landmark Information Group -
West Malling

Apply Now

Job details

Fixed term contract

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Continuous improvement
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Specialist

Location: West Malling
Contract: Fixed Term (12 Months) and Permanent

What It's Like to Work at SearchFlow

At SearchFlow, our people are at the heart of our success. As the market leader in conveyancing products and services, we are continually evolving, investing in our people, services, and customer experience to deliver exceptional outcomes.

We are a collaborative, ambitious, and customer-focused business that values professionalism, innovation, and continuous improvement. As we continue to develop our service offering, we're embracing a more customer success-focused approach, creating exciting opportunities for individuals who are passionate about building relationships, delivering exceptional service, and driving positive customer outcomes.

The Opportunity:

We are looking for a professional, customer-focused individual to join our award-winning Customer Service team at an exciting stage in our journey.

This role goes beyond traditional customer support. As a Customer Service Specialist, you will act as a trusted point of contact for customers, providing guidance, resolving enquiries, and helping to deliver positive outcomes through a consultative approach.

You will build strong relationships with customers and stakeholders, work collaboratively across the business, and identify opportunities to enhance the customer experience. This role is ideal for someone who enjoys balancing customer needs with business priorities whilst maintaining a consistently high standard of service.

Key Responsibilities:

Deliver professional, consultative support to customers via telephone and email.
Build trusted relationships with customers, acting as a valued partner and advocate throughout their journey.
Manage customer enquiries from initial contact through to successful resolution, taking ownership throughout the process.
Proactively identify opportunities to enhance the customer experience and improve customer outcomes.
Work collaboratively with internal departments and external stakeholders to ensure efficient handling of customer requests.
Navigate multiple systems and processes confidently to investigate and resolve queries.
Liaise with data providers and third parties to resolve search-related enquiries.
Communicate clearly and professionally with customers, colleagues, and stakeholders at all levels of the business.
Support the introduction and development of a customer success mindset across the Customer Service function.
Balance customer expectations with business requirements, ensuring positive outcomes for all parties.
Monitor customer feedback, identify trends, and contribute to service improvement initiatives.
Meet agreed customer service, quality, and productivity KPIs.
Maintain high Service Quality standards and contribute to continuous improvement activities.
Develop and maintain a strong understanding of SearchFlow's products, services, systems, and processes

About You:

We are looking for someone who is proactive, professional, and passionate about delivering excellent customer experiences.

You will be an effective communicator who enjoys building relationships, solving problems, and working collaboratively to achieve the best outcomes for customers.

You will have:

The ability to build rapport quickly and confidently manage conversations with a variety of stakeholders, both internally and externally.
A customer-centric mindset with a genuine passion for delivering positive outcomes.
Strong problem-solving skills, with a proactive and solution-focused approach.
Confidence in handling challenging conversations whilst maintaining professionalism and empathy.
Excellent organisational skills and the ability to manage multiple priorities effectively.
A collaborative team player who enjoys working across departments to achieve the best outcomes for customers.
The ability to influence, engage, and build credibility with customers at varying levels of seniority.
A commitment to continuous improvement and helping shape the future direction of customer service and customer success within the business.

What We Offer:

25 days annual leave plus bank holidays, with the option to purchase up to five additional days
£300 annual lifestyle allowance
Pension scheme (4% employee / 5% employer contribution)
Private medical insurance through Vitality
Group income protection
Matched charitable fundraising
Cycle to Work and GymFlex schemes
Internal coaching and mentoring programmes
Ongoing learning and development opportunities
Family-friendly policies
Free on-site parking

About Us:

Part of a £1.2 billion company, SearchFlow is the biggest conveyancing search provider in England and Wales. Over 2,500 legal clients trust us to run more than 1 million searches for them every year. We have completed 5,000,000 instructions and 26,000,000 searches so we’ve touched 1 in 4 property transactions.

We are part of the DMGT, who are committed to investing in our portfolio of services. Because we have such a large, supportive company behind us, we can invest in nationwide, reliable datasets, enhanced mapping tools and an ordering platform that has been designed for ease of use and efficiency.

If you want to be part of a dynamic, fast-growing company, SearchFlow ticks all the boxes. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

customer specialist jobs in snodland

Customer Service Specialist

Crown Court Clerk

Customer and Client Support Specialist

Jury Officer - Maidstone Crown Court

Customer Service Specialist

Account Development Executive

Sales Assistant

Projects Coordinator - Washroom Fitout

Senior Subsidence Specialist

Sales Assistant - UNIQLO Bluewater

Inbound Sales Advisor (full time)

Thurrock-Temporary Sales Assistant 8 week contract

Subsidence Claims Handler

Agile Research Delivery Officer - B5

Projects Customer Advisor

No7 Advisor

Senior Commercial Manager

Customer Service Apprentice

Polestar Handover Specialist

Customer Success Operations Specialist (English & French with Dutch/German) (based in Maidstone)

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