Client Services Co-ordinator
City and County Healthcare Group Ltd —Birmingham
- £24,780 a year
- Full-time
- Remote
- Sales
- Customer service
- Business development
2d
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Customer Service
Trelleborg Sealing Solutions (TSS) —Solihull
- Sales
- No degree
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Account Support Executive - Part Time
Euro Packaging UK ltd —Birmingham
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
1d
Membership Support (Candidate & Enrolment)
RICS —Birmingham
- Hybrid work
- Customer service
- Communication skills
- Annual leave
4d
Onboarding Advisor
Culligan UK limited —Wolverhampton
- £25,610 a year
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
Customer Service Specialist
Cummins Inc. —Redditch
- Bachelor's degree
- Communication skills
- Relocation assistance
Customer Liaison Officer
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £37,960.52 a year
- Full-time
- Microsoft Office
- IT
- Negotiation
- Free parking
- Annual leave
Aftersales Advisor
BCA —Birmingham
- £14.11 an hour
- Rotating shift
- Customer service
- Salesforce
- IT
- Employee assistance programme
- Employee discount
Quick apply
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
3d
Client Relations Executive
Elior UK —Birmingham
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
Account Associate
Mitie —Birmingham
- Full-time
- CRM software
- Sales
- Customer service
Customer Service Co-Ordinator
NP Aerospace Limited —Coventry
- £30,000 - £33,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
5d
Customer Success Manager, Birmingham
Dalux —Birmingham
Client Manager
Warwick Nub News —Leamington Spa
- £34,000 - £40,000 a year
5d
Customer Service Co-Ordinator
NP Aerospace —Coventry
- £30,000 - £33,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
5d
Customer Account Executive
Cummins Inc. —Redditch
- English
- Analysis skills
- Organisational skills
- Relocation assistance
Administrator- Account Handler
Athena Worksufaces Ltd —Worcester
- From £26,624 a year
- Monday to Friday
- Microsoft Powerpoint
- Customer service
- Salesforce
Quick apply
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply

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client services occupations jobs near solihull, wmd

Client Services Co-ordinator

City and County Healthcare Group Ltd -
Birmingham

Apply Now

Job details

Permanent | Full-time
£24,780 a year
2 days ago

Qualifications

Sales
Customer service
Business development
Communication skills
Marketing

Full job description

City and County Healthcare Group Ltd

Posted 2026-06-04

Reference

REF12427M

Location

Birmingham

Salary

£24,780

Client Services Co-ordinator

City and County Healthcare Group Ltd

Birmingham

Company Description

Location: Remote
Salary: £24,780
Hours: 9-5pm, Full Time, Permanent

We're sorry, but we do not currently offer sponsorship to applicants.

We are CCH Group, with 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We are not only changing lives, but we are also transforming the care sector. Our people-first approach puts colleagues at the centre of everything we do. Our goal is simple: to be the best place to work in care.

At CCH Group, we are committed to delivering exceptional care services and building strong relationships within the communities we serve. As we continue to grow, we are looking for a passionate and motivated Client Services Coordinator to join our team and help drive service growth, client engagement, and business development opportunities.

Job Description

What will you do?

Every day as a Client Services Coordinator is different, but your impact is always the same – helping people access high-quality care while supporting the growth of our services.

You will:

Act as a key point of contact for prospective and existing clients, ensuring every enquiry receives a professional and timely response.
Build positive relationships with clients, families, healthcare professionals, and key stakeholders.
Support Business Development Managers by coordinating enquiries, referrals, assessments, and follow-up activity.
Conduct proactive outreach activities, including cold calling, to generate new enquiries and referral opportunities.
Maintain and update prospect pipelines using company CRM systems.
Assist with marketing campaigns, events, networking activities, and promotional initiatives.
Support the creation and distribution of marketing materials, presentations, and digital content.
Conduct market research and mystery shopping activities to identify trends, competitor activity, and opportunities for growth.
Compile reports and insights to support business development strategies.
Ensure client records and information are maintained accurately and in line with data protection requirements.
Work collaboratively with colleagues across the organisation to identify growth opportunities and improve service delivery.

Qualifications

What are we looking for?

Previous experience in customer service, care, business development, or client coordination is valuable, but what matters most is your ability to build meaningful relationships, communicate confidently, and support people with professionalism and empathy.

What matters most is your ability to connect with people, build trust, and deliver excellent service.

We're looking for people who are:

Confident communicators with strong telephone and written communication skills.
Comfortable building relationships and conducting outreach activity, including cold calling.
Organised, proactive, and able to manage multiple priorities effectively.
Professional, personable, and passionate about delivering exceptional customer experiences.
Target-focused with a positive and resilient attitude.
Comfortable working with CRM systems and maintaining accurate records.

Desirable

Experience within health and social care, homecare, complex care, or healthcare services.
Understanding of NHS or local authority referral pathways.
Experience supporting marketing, sales, or business development activities.
Experience producing reports and analysing data to support decision-making.

Additional Information

Here's what makes us different:

Full induction and ongoing training to support your success.
Opportunities for career progression within a growing national organisation.
Exposure to business development, marketing, client services, and operational functions.
Supportive and collaborative team environment.
Employee benefits, recognition programmes, and colleague support initiatives.
Opportunities to make a meaningful difference within the care sector every day.

Ready to apply?

Our quick and simple application process makes it easy to take the next step in your career.

Join CCH Group today and help us grow our services while making a positive difference to the people and communities we support.

Apply Now

Refine Your Search

client services occupations jobs in solihull, wmd

Client Services Co-ordinator

Helpdesk Coordinator - FTC 12 months

Customer Service

Complaints Coordinator

Account Support Executive - Part Time

Membership Support (Candidate & Enrolment)

Onboarding Advisor

Customer Service Specialist

Customer Liaison Officer

Aftersales Advisor

Customer Success Representative – eShepherd

Client Relations Executive

Account Associate

Customer Service Co-Ordinator

Customer Success Manager, Birmingham

Client Manager

Customer Service Co-Ordinator

Customer Account Executive

Administrator- Account Handler

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

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Client Services Co-ordinator

City and County Healthcare Group Ltd

Birmingham

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