protection advisor Work, Jobs in solihull, wmd (with Salaries)

ER Advisor
Serco Group —Solihull
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
3d
Mortgage Advisor
The Mortgage Experts —Solihull
- £60,000 - £100,000 a year
- Remote
Membership Support Advisor - 6 MONTH FTC
RICS —Birmingham
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
3d
Customer Experience Advisor
Centrick —Birmingham
- £23,500 - £24,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Sick pay
Quick apply
Trainee Mortgage Advisor
PRIMIS Mortgage Network —Solihull
- £50,000 a year
- Part-time
- Remote
Health & Well-Being Advisor
BIRMINGHAM DISABILITY RESOURCE CENTRE —Birmingham
- £26,052.12 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
3d
Mortgage Broker - Partner Advisor
The Mortgage Experts —Birmingham
- £60,000 - £100,000 a year
- Remote
- Marketing
HR Advisor - Employee Relations
Atos —Birmingham
- Microsoft Office
- Human resources
- Organisational skills
10d
Information Governance Officer
Hays Specialist Recruitment - Education —Coventry
- £22.00 - £22.42 an hour
- Temporary
- Analysis skills
9d
Senior People Advisor
OneAdvanced —Birmingham
- Human resources
- IT
- Employee assistance programme
- Bereavement leave
1d
Help Hub Advisor
POhWER —Birmingham
- £25,877.80 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Annual leave
7d
Human Resources (HR) Advisor - Midlands
Ministry of Justice —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d
TALENT ACQUISITION ADVISOR
Laing O'Rourke —Birmingham
- Continuous improvement
- Organisational skills
- IT
ER Service Delivery Advisor, Senior Associate
Pwc UK —Birmingham
- Full-time
- Hybrid work
- Analysis skills
9d
Trainee Protection Advisor
PRIMIS Mortgage Network —Wolverhampton
- £25,000 a year
- Full-time
- Sales
2d
Compliance Consultant
PRIMIS Mortgage Network —Solihull
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Financial services
Business Systems Advisor- NEC
Levy —Birmingham
- £30,000 a year
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
Solutions Architect
Convergence Group —Solihull
- £65,000 - £88,000 a year
- Full-time
- Hybrid work
- Sales
- Computer networking
- Communication skills
Quick apply
9d
Senior Health and Safety Advisor
Coventry University —Coventry
- £40,515 - £46,071 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
9d

I want to receive the latest job alerts for protection advisor in solihull, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

protection advisor jobs near solihull, wmd

ER Advisor

Serco Group -
Solihull

Apply Now

Job details

Full-time
£31,000 a year
3 days ago

Benefits

Free parking
Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
GCSE
Microsoft Office
Communication skills

Full job description

Hybrid – attached to the Solihull office - Twice a week on site.
Full time, Permanent
Circa £31,000 PA

About the role

Here at Serco, we are looking for an ER Advisor who will be the first point of contact for customers ensuring all employee relations inquiries are processed with high levels of service excellence. You will provide ER guidance, covering aspects of the employee life cycle and People Management processes in line with service level agreements and business rules.

As part of this you’ll:

Provide an ER service to people managers on a range of human resources issues, employee life cycle procedures and policies consistent with employee standards, legislation and guidelines.

Manage end-to-end and timely closure of employee relations cases (disciplinary, performance, absence, grievance, absence management etc.).

Ensure all activities are accurately logged on the People Services case management system, updated regularly and documents stored in employee files as required by Serco.

Provide effective advice to ensure that people management policy and guidance are in line with employment law, case law and best practice.

Work with sensitive data in line with data protection legislation.

Provide excellent customer service in all interactions with UK Serco employees, partners, alumni and applicants to provide provision of HR guidance and advice.

Use defined procedures, knowledge base and policies when providing service to the employee/partner. Follow through on commitments and take responsibility to achieve results.

Proactively reassign complex and problematic cases to the ER Case Managers, to ensure rapid resolution or escalate required issues to the management team.

What you’ll need to do the role:

Numerate and literate, with GCSE`s in Maths and English grade A-C or equivalent.

Must be able to demonstrate experience in Employee relations within a Customer Service Environment.

CIPD is desirable but not essential.

Have excellent communication skills, be flexible and friendly, with a high level of self-

motivation & initiative.

Required to manage time effectively in order to complete heavy workload and meet deadlines.

Proactive, resourceful and efficient, with a high level of professionalism and confidentiality.

Strong knowledge of MS Office, including Word, Excel, and Outlook.

Be able to work in a high-pressure environment.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find.

You'll also work with great people and find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

25 days annual leave plus bank holidays

Annual leave purchase scheme

Up to 6% contributory pension scheme

Free onsite parking

Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.

A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.

A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.

A safe and supportive culture.

Volunteering Leave

A company passionate about diversity and inclusion through various employee resource groups such as Parents and Carers network and Serco embrace

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Apply Now

Refine Your Search

protection advisor jobs in solihull, wmd

ER Advisor

Mortgage Advisor

Membership Support Advisor - 6 MONTH FTC

Customer Experience Advisor

Trainee Mortgage Advisor

Health & Well-Being Advisor

PA and Office Manager - WMG Academy Solihull

Mortgage Broker - Partner Advisor

HR Advisor - Employee Relations

Information Governance Officer

Senior People Advisor

Help Hub Advisor

Human Resources (HR) Advisor - Midlands

TALENT ACQUISITION ADVISOR

ER Service Delivery Advisor, Senior Associate

Trainee Protection Advisor

Compliance Consultant

Business Systems Advisor- NEC

Solutions Architect

Senior Health and Safety Advisor

I want to receive the latest job alerts for protection advisor in solihull, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected