Sales assistant

Sales Assistant
TILE MOUNTAIN LTD —Coventry
- £26,436.80 a year
- Weekend availability
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
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Topps Tiles —Birmingham
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
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Sales Assistant
Topps Tiles —Evesham
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount

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TILE MOUNTAIN LTD -
Coventry

Quick apply

Job details

Permanent | Full-time
£26,436.80 a year

Benefits

Employee discount
Referral programme
On-site parking

Qualifications

Bilingual
Microsoft Word
Microsoft Outlook
Personal upselling recommendations
Multilingual
Client engagement
Retail sales experience
Customer support
Customer interaction
Retail experience
Site housekeeping
Sales and customer service experience
Communication skills
Add-on sales

Full job description

Calling out to motivated, passionate hard-working individuals who have attention to detail, design, and imagination to work for one of the UK's fastest-growing tiles retailers...

Tile & Bathroom Mountain has launched a brand-new showroom in a prime location in the heart of Coventry with a footprint of over 1,000 sqm and a huge selection of Tiles, Tiling & Bathroom products on display to view, all at incredibly competitive prices.

We are looking for a talented team of staff to join our fantastic new store in delivering exceptional results and providing exceptional service to our customers to help us maintain our number one position as in the UK. Having a background in the Tile/Bathroom industry would be beneficial but not essential as full product knowledge training will be provided.

You’ll be part of a small in-store team whose number one goal is to get to the heart of what customers need for their project. Be it new suggestions for a tile revamp, a huge trade order for commercial premises, or recommendations for add on products - you’ll understand what customers are looking for and offer solutions that fit their requirements.

Typical tasks include:

Greeting and liaising with customers when they enter the store
Providing information and advice on products / product types
Assessing customers’ bathroom needs and providing relevant advice and guidance
Dealing with requests for quotations
Understanding customer requirements and suggesting products that suit
Taking orders and processing payments
Monitoring stock levels and advising on delivery
General housekeeping

Our company is built on its reputation for providing outstanding customer care and we are constantly improving our processes to deliver a best-in-class customer experience. As such, the ideal candidate would be able to demonstrate:

Excellent communication skills
Highly developed interpersonal skills
Ability to multitask
Outstanding customer service skills
Previous customer-facing retail experience
Ability to engage and inspire customers
Confident and professional manner in dealing with a variety of different customer situations
Ability to work under own initiative
Flexibility to cover store opening hours including weekends (and work in alternative locations if required).

Standard hours of work are:

Monday to Friday 08:00 – 18:00 with 1 hour lunch

Saturday (on a Rota basis with 1 day off in the week) 09:00 – 17:00

Sunday (on a Rota basis with 1 day off in the week) 10:00 - 16:00

Salary:

£26436.80 OTE £32436.80

Job Types: Permanent, Full-time

Pay: £26,436.80 per year

Benefits:

Employee discount
On-site parking
Referral programme

Experience:

Sales and customer service: 1 year (preferred)

Work Location: In person

Quick apply

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