Senior it support engineer Work, Jobs in Solihull, Wmd (with Salaries)

Senior IT Support Engineer
METCloud —Birmingham
- £40,000 - £60,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Life insurance
Quick apply
3d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Support Team Leader
Grafton Group Plc —Birmingham
- Up to £45,000 a year
- Management
- English
- Windows
Senior ICT Systems & Network Administrator
Acorns Children's Hospice —Birmingham
- £46,000 a year
- Full-time
- Azure
- SharePoint
- Hospice
- Annual leave
- Employee discount
5d
Senior Applications Support Engineer
Birmingham City Council —Birmingham
- £45,091 - £53,460 a year
- Full-time
- IT
- Python
4d
Senior Frontend Engineer
Lounge —Solihull
- Hybrid work
- AWS
- Mentoring
- Agile
Data Engineer - 12 month fixed term
Npower Commercial Gas Limited —Solihull
- £49,469 - £69,425 a year
- Full-time
- Hybrid work
- SQL
2d
Senior IT Infrastructure Engineer
World of Books —Baginton
- Full-time
- Windows
- IT
- Communication skills
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Azure
- Windows
- Microsoft Office
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Microsoft Office
- Computer networking
- Sick pay
Quick apply
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
3rd Line Engineer
Intercity Technology —Birmingham
- Hybrid work
- Microsoft Access
- Azure
- Windows
- Employee assistance programme
Cloud Infrastructure Engineer
wavenet —Solihull
- Full-time
- Azure
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
Senior Data Engineer
Marston's Pubs —Wolverhampton
- Up to £60,000 a year
- Hospitality
- Azure
- SQL
- Employee assistance programme
Quick apply
Senior Data Engineer (on-site) - Active SC
Methods Business and Digital Technology —Worcester
- £70,000 - £85,000 a year
- Full-time
- Azure
- DevOps
- Scripting
- Annual leave
- Employee assistance programme
Quick apply
12d
Senior Data Engineer (contract)
Microsoft EMEA —Atherstone
- £280 - £307 a day
- Full-time
- Hybrid work
- Azure
- SQL
- Python
6d
Senior Research Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 - £60,000 a year
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Quick apply
Global IT PMO Standards & Governance Manager
GKN Aerospace —Birmingham
- PMP
- Project management
- Continuous improvement
- Employee assistance programme
- Flexible schedule
9d
Senior HPC Infrastructure Engineer (105480-0526)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- University
- IT
- Linux
Senior TechOps Generalist
Octopus Energy Group —Coventry
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply

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senior it support engineer jobs near solihull, wmd

Senior IT Support Engineer

METCloud
Birmingham

Quick apply

Job details

Full-time
£40,000 - £60,000 a year
3 days ago

Benefits

Company pension
Life insurance

Qualifications

Microsoft Windows Server
TCP
ITIL Certification
System administration
Report writing
Azure
Customer service
Microsoft Exchange
Windows
Sonicwall
Firewall
DHCP
Virtualisation
CompTIA Network+
IT support
DNS
Organisational skills
SharePoint
IT
VMWare
TCP/IP
Cybersecurity
CompTIA Security+
Leadership
Communication skills
Active Directory
Network Security
VPN

Full job description

We are seeking an experienced and proactive Senior IT Support Engineer to join our growing IT team. This is a senior technical role requiring strong troubleshooting skills, infrastructure experience, and the ability to lead and mentor junior support staff. The successful candidate will act as the primary escalation point for complex technical issues while helping to maintain a secure, reliable, and high-performing IT environment.

Join METCLOUD – Securing the Future of Sovereign Cloud and AI. METCLOUD is an award-winning Cloud Security Service Provider at the forefront of the UK’s rapidly evolving digital landscape, recognised as a key driver of UK data sovereignty. As organisations increasingly adopt cloud, AI, and Generative AI technologies, the need for secure, compliant, and sovereign platforms is growing, and METCLOUD is leading the way. With sovereign cloud, AI, and cybersecurity adoption projected to grow significantly over the next decade, this is a great opportunity to join a company at the intersection of cloud security, artificial intelligence, and national digital resilience. We are not only enabling innovation but also securing it. METCLOUD specialises in sovereign, private, and public cloud security, delivering innovative, tailored services that seamlessly align with our clients’ operational, regulatory, and security requirements. We leverage cutting-edge cybersecurity technologies, alongside AI and Generative AI capabilities, to enhance threat detection, automate security operations, and protect sensitive workloads, including AI-driven applications and data pipelines, across complex cloud environments. Headquartered in Birmingham, METCLOUD aims to build a globally recognised brand known for trusted, secure cloud and AI-enabled cybersecurity solutions. Our platforms help organisations safely adopt AI and Generative AI while keeping full control over their data, models, and intellectual property. Our people are central to our success. We foster a culture of innovation, collaboration, and continuous learning, so our teams can work with the latest cloud, security, and AI technologies and make a tangible impact in a fast-growing market. If you are passionate about cloud security, AI, Generative AI, and shaping the future of sovereign digital infrastructure, METCLOUD offers an exciting opportunity to join a company defining the next era of secure cloud services.

Key Responsibilities

Technical Support

Provide advanced Level 3 support for hardware, software, network, and infrastructure-related issues.
Act as the escalation point for incidents that cannot be resolved by Level 1 and Level 2 support teams.
Diagnose and resolve complex technical problems across desktop, server, network, and cloud environments.
Support and administer Microsoft 365, Azure, Active Directory, Exchange Online, and related services.
Manage Windows Server environments, Group Policies, file services, and user administration.
Monitor, maintain, and optimise network infrastructure, including switches, firewalls, wireless networks, and VPN connectivity.
Ensure backups, disaster recovery processes, and security controls are operating effectively.
Maintain technical documentation and contribute to the knowledge base.

Leadership & Team Support

Mentor and provide technical guidance to 1st and 2nd Line support engineers
Assist with ticket prioritisation, workload management, and escalation procedures.
Support onboarding and training of new team members.
Promote best practices in customer service, troubleshooting, and IT operations.
Collaborate with management on service improvements and IT projects

Projects & Continuous Improvement

Participate in infrastructure upgrades, system migrations, and cloud adoption projects.
Identify recurring issues and implement long-term solutions.
Recommend improvements to systems, processes, and security controls.
Support IT audits, compliance requirements, and cybersecurity initiatives.

Experience

Minimum 10 years' experience in IT support or systems administration.
Strong knowledge of:
- Microsoft 365 Administration
- Microsoft Exchange Online
- Microsoft SharePoint Online
- Microsoft Entra ID
- Microsoft Azure
- Microsoft Windows Server Administration
- Microsoft Active Directory and Group Policy
- Virtualisation technologies (VMware and/or Hyper-V)
- Endpoint security and device management
- Backup and disaster recovery solutions
- Networking (TCP/IP, DNS, DHCP, VPN, VLANs)
- Network switching and Wi-Fi (Aruba)
- Network Security (SonicWALL)
Proven experience troubleshooting complex technical issues.
Excellent communication and customer service skills.
Ability to work independently and manage multiple priorities.

Desirable Qualifications

Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft Certified: Windows Server Hybrid Administrator Associate
Microsoft Certified: AI Business Professional
Microsoft Certified: Copilot and Agent Administration Fundamentals
ITIL Foundation Certification.
CompTIA Network+, Security+, or equivalent.

Experience with cybersecurity frameworks and best practices.

Skills

Ability to work independently and as a member of a team.
Excellent interpersonal and communication skills and effective report writing skills.
Flexible approach to work according to the needs of the organisation and excellent organisational skills.
Confident in using IT applications.
Attention to detail and good timekeeping.
Ability to demonstrate high levels of attention to detail.

Benefits

Salary negotiable
25 days annual holiday + bank holidays
Company pension scheme (after the qualifying period)
Private Health Care (after 1 year of completed service)
Private Life Insurance
Great working environment with a young and passionate team
Part of a company which strives to invest in People (training, wellbeing programs)

Working hours: 37.5 hours per week

Quick apply

Refine Your Search

senior it support engineer jobs in solihull, wmd

Senior IT Support Engineer

IT Field Engineer

IT Support Team Leader

Senior ICT Systems & Network Administrator

Senior Applications Support Engineer

Senior Frontend Engineer

Data Engineer - 12 month fixed term

Senior IT Infrastructure Engineer

Senior Systems Engineer, User Support

IT Support Engineer

1st Line NOC Engineer

3rd Line Engineer

Cloud Infrastructure Engineer

Senior Data Engineer

Senior Data Engineer (on-site) - Active SC

Senior Data Engineer (contract)

Senior Research Engineer

Global IT PMO Standards & Governance Manager

Senior HPC Infrastructure Engineer (105480-0526)

Senior TechOps Generalist

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