branch administrator Work, Jobs in solihull (with Salaries)

Customer Relations Administrator
Scrivens Opticians and Hearing Care —Birmingham
- Full-time
- Communication skills
- Employee discount
Quick apply
3d
Optical Professional Services Administrator
Scrivens Opticians and Hearing Care —Birmingham
- Monday to Friday
- Microsoft Excel
- No experience needed
- Annual leave
- Employee discount
Quick apply
Operational Administrator
BSS —Lutterworth
- Full-time
- Microsoft Excel
- Communication skills
7d
Property Administrator
LRG —Worcester
- £26,000 - £27,500 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
7d
Compliance Administrator
Gill Cooke Personnel Ltd T/A The Recruitment Group —Leamington Spa
- £27,000 - £28,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Marketing Administrator
Firstcall 247 —Worcester
- £21,000 - £28,000 a year
- Full-time
- Social media management
- Marketing
Receptionist/Funeral Administrator
Sincerity Funerals —Wolverhampton
- From £12.71 an hour
- Monday to Friday
- Customer service
- Communication skills
- Free parking
Quick apply

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Patient Administrator
Midland Eye Clinic —Solihull
Manage patient enquiries professionally via telephone, email and in person. Previous experience in an administrative, patient services, medical reception or…
From £24,851 a year
Quick apply
1d
Optical Professional Services Administrator
Scrivens Opticians and Hearing Care —Birmingham
Central location and transport links (2 minute walk from Five Ways Station and 5 minutes walk from city centre tram links).
Quick apply

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Customer Relations Administrator

Scrivens Opticians and Hearing Care -
Birmingham

Quick apply

Job details

Full-time
3 days ago

Benefits

Employee discount
Transport links

Qualifications

Communication skills

Full job description

About the role

Are you passionate about helping people and delivering outstanding service? At Scrivens Opticians & Hearing Care, we are looking for a highly organised and professional Customer Relations Administrator to support our Customer Service team at our Head Office in Birmingham. This is a fantastic opportunity to build your career in a supportive and collaborative environment.

Responsibilities

Manage the customer care mailbox, handling enquiries and complaints with accuracy, solution focused approach and professionalism while meeting agreed service standards.
You will take ownership of cases, liaise with branches and internal teams, and ensure clear, consistent communication throughout.
Maintaining accurate records and working in line with GDPR, consumer rights, and company procedures is essential.
Contribute feedback and ideas to help continuously improve the customer experience

What we're looking for

We are seeking a motivated and passionate individual who can confidently work independently, able to prioritise your workload, and is comfortable dealing with sensitive information. You will have strong written communication skills, attention to detail, and the ability to manage multiple cases are key, along with a calm and professional approach under pressure.

This is an excellent opportunity for someone who is proactive, organised, and committed to delivering high standards of customer care.

What we offer

Full-time role with structured hours, Monday to Friday, with shifts between 08:00 and 18:00
Opportunities for career progression and personal development
A supportive and collaborative team environment
The chance to play a key role at the heart of the business
A rewarding position where your ideas and contributions are valued
A central location with great public transport links
28 days annual leave including bank holidays (pro-rata)
Generous staff discount scheme

Quick apply

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branch administrator jobs in solihull

Customer Relations Administrator

Optical Professional Services Administrator

Operational Administrator

Property Administrator

Compliance Administrator

Marketing Administrator

Receptionist/Funeral Administrator

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