Customer relations representative Work, Jobs in Solihull (with Salaries)

Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
- Cleaning
- Training & development
Quick apply
International Recruitment Operations Manager
University of Worcester —Worcester
- £31,236 - £37,694 a year
- Full-time
- Databases
- University
- Continuous improvement
- Employee assistance programme
Claims Support Administrator
AX Motor Assist —Birmingham
- £24,977 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Consultant-Benefits Management & RE Strategy
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Writing skills
Quick apply
Commercial Manager
Equans —Birmingham
- Full-time
- Microsoft Word
- Computer literacy
- Business development
- Annual leave
- Employee assistance programme
Senior Consultant-Real Estate Strategy & Workplace Consulting
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Writing skills
Quick apply
Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Catering Supervisor
BaxterStorey UK —Birmingham
- £14.94 an hour
- Part-time
- Hospitality
- Cooking
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Sales Executive
Brayley —Wolverhampton
- £22,500 - £65,000 a year
- Full-time
- Customer service
- Communication skills
- Life insurance
- Referral programme
Quick apply
HR Advisor
Corpay —Walsall
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Warehouse Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Cyber Security Alliance Manager
Softcat —Birmingham
- Hybrid work
- Analysis skills
- Leadership
- School
- Flexible schedule
Quality Engineer
Artifex Interior Systems Limited —Birmingham
- Full-time
- Engineering
- Quality control
Quick apply
Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2
University of Birmingham —Birmingham
- £19,278 - £26,741 a year
- Full-time
- Engineering
- University
- Communication skills
- Annual leave
- Sick pay
Quality Manager
Trifast —Walsall
- Full-time
- Continuous improvement
- Quality control
- Training & development
- Annual leave
- Employee assistance programme

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customer relations representative jobs near solihull

Hygiene Manager

BidvestNoonan -
Coventry

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Job details

Permanent | Full-time
£50,000 a year

Qualifications

Accident and incident report completion
Resource allocation planning
Client engagement
Employee relations
Incident reporting preparation
Shift management
Complaint handling
Performance management
Staff training
Relationship management
Cleaning
Training & development
Team motivation leadership
Internal quality assurance
Portable appliance testing (PAT)
Personal protective equipment (PPE) compliance
Rota coordination
COSHH compliance

Full job description

About The Role

Title: Hygiene Manager

Location: Coventry, CV5 9PF

Pay: £50,000

Shift: 44 hours a week, typically between 08:30am - 17:00pm

Purpose and scope of job

Smooth day-to-day Management / Supervision of the hygiene team at Guenther Bakery. Providing direction, guidance, training and support to employees within your area of responsibility.

Main duties and Responsibilities

To develop and maintain a professional and proactive business relationship with all levels of client’s representatives, whilst promoting the Company.
Deal with all complaints efficiently & in a professional manner.
Ensure that all staff are correctly attired in accordance with company & client procedures.
Encourage safe working practices at all times & ensure that all staff have a good understanding of all duties undertaken.
Ensure that all staff are present, accounted for & that the shift runs as smoothly as possible.
Ensure that all staff have the relevant PPE & that it is worn & used correctly.
Ensure all employees are trained and developed for every task. This responsibility includes identification of training needs, recommending training programmes, monitoring and evaluating the effect of the training.
Ensure good use of time during shift times, whist maintaining a proactive approach to maintain & improve productivity.
Working on own initiative with a proactive approach to work areas & staff allocation, whilst looking for areas/items not within the scope of works to improve customer relationships & services delivery.
Assisting staff where needed & maintain regular communication throughout the shift to ensure staff are fully supported at all times. Working with the best interests of the company & colleagues to maintain & improve staff morale.
Plan and allocate work to ensure effective use of staff and equipment.
Allocation of staff to meet service requirements.
Maintain labour within agreed budget levels.
To ensure that all cleaning tasks are carried out as detailed by the Cleaning Instruction Cards / work schedule / specification, to agreed standard.
Ensure that standards are consistently achieved and maintained. Carry out regular audits on standards, document failures, put in place procedures to stop re-occurrence. Analyse audit reports & ensure failures are actioned & improvements are carried out immediately.

Ensure that all employees adhere to the company/client Isolation/lock off procedures of dangerous machinery prior to cleaning, as trained
Implement & Supervision of Company’s Health & Safety policy.
Ensure correct use of hazardous chemicals – acids / alkalis “as trained”.
Supervision of the safe & correct use of equipment/chemicals & ensure that they are fit for purpose i.e.: Valid PAT Test & in good condition.
Ensure that all staff work the correct number of hours & adhere to the signing in & out procedures.
Following of instructions from your Line Manager to provide flexibility required to maintain and meet the service requirements in an ever changing/evolving environment.
Team building and promoting a harmonious working environment within the team & assist staff where necessary.
Attend internal & external training sessions if required.
Adherence to the company’s policy on equal opportunities.
Adherence to the company’s policies, procedures and systems in accordance with the relevant manuals.
Adherence to all clients’ policies & procedures.
Management of all Sub Contractors, when required.
A Flexible approach to meet the changing needs of the business.
Carry out any other duties in consultation with which may be required to meet the changing needs of the business.

Administrative

Completion & submission of all documentation in line with agreed deadlines in consultation with the client.

Conduct return to work interviews for all periods of sickness/absence when required.
Report & carry out a complete investigation of all incidents and accidents involving machinery or equipment with the guidance Employee Relations.
Ensuring all accident reporting procedures are followed & completion of documentation.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

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Refine Your Search

customer relations representative jobs in solihull

Hygiene Manager

International Recruitment Operations Manager

Claims Support Administrator

Senior Consultant-Benefits Management & RE Strategy

Commercial Manager

Senior Consultant-Real Estate Strategy & Workplace Consulting

Operations Manager

Catering Supervisor

Sales Executive

HR Advisor

Warehouse Operations Manager

Cyber Security Alliance Manager

Quality Engineer

Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2

Quality Manager

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