Client services manager Work, Jobs in Somerset (with Salaries)

Senior Account Manager
Iconography Ltd —Ilminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Free parking
- Work from home
Quick apply
11d
Senior Lettings Manager
Fox & Sons —Yeovil
- Up to £50,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
3d
Client Services Representative
AmicusLaw Southwest LLP —Martock
- From £23,500 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Referral programme
Quick apply
Project Coordinator
Osprey Group —Bridgwater
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Office Manager
LENTELLS LIMITED —Chard
- Full-time
- Supervising experience
- Travel
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Account Executive
Benefact Group —Taunton
- Up to £55,000 a year
- Full-time
- Annual leave
- Sick pay
14d
Project Team Manager - 34334
Environment Agency —Bridgwater
- £54,940 a year
- Part-time
- Hybrid work
- Management
- Engineering
- Project management
- Employee assistance programme
- Flexible schedule
5d
Corporate Sales Manager
Mad Swans —Bristol
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee discount
Quick apply
9d
Commercial Insurance Manager
Benefact Group —Taunton
- £45,000 a year
- Full-time
- Leadership
- Annual leave
- Sick pay
Account Manager
Biffa Waste Services —Taunton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
Quick apply
High Net Worth Insurance Adviser
Benefact Group —Taunton
- £28,000 - £32,000 a year
- Full-time
- Time management
- Annual leave
- Sick pay
Quick apply
8d
Client Service Adviser
Benefact Group —Taunton
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Sick pay
16h
Business Development Manager
Old Mill —Wells
- Hybrid work
- Sales
- Business development
- Communication skills
Quick apply
8d
Insurance Consultant
Benefact Group —Taunton
- From £30,000 a year
- Monday to Friday
- Annual leave
- Sick pay
22h
Technical Sales Manager
SoftInWay Inc. —Weston-super-Mare
- Sales
- Bachelor's degree

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Senior Lettings Manager
Fox & Sons —Yeovil
The successful candidate will play a pivotal role in driving business growth while maintaining excellent communication with tenants and landlords alike.
Up to £50,000 a year
Quick apply
3d
Trainee Lettings Tenancy Signings Manager
CPS Homes —Cardiff
As full training will be provided, previous experience in property is not essential, but at least 2 years’ experience in a customer service or administrative…
From £35,000 a year
Quick apply

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Senior Account Manager

Iconography Ltd
Ilminster

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
11 days ago

Benefits

Free parking
Company pension
Work from home

Qualifications

CRM software
Management
Customer service
Microsoft Office
Mentoring
Organisational skills
SaaS
Account management
Communication skills

Full job description

Are you passionate about eCommerce, client success, and developing high-performing teams? Do you thrive in a dynamic, supportive environment where you can make a real impact? Iconography Ltd, an award winning Web Design, eCommerce and Omni-channel Retail agency, is seeking an experienced Senior Account Manager to join our team.

About Us

Since 1997, Iconography Ltd has been crafting bespoke eCommerce solutions through our IXO platform. Nestled in the stunning Somerset countryside, our Ilminster office offers a lively and enjoyable workspace with free parking, a pool table, table football, a coffee machine, and a patio area perfect for breaks and team gatherings.

What You'll Do

As a Senior Account Manager, you'll play a key role in ensuring our clients achieve success while helping to develop and lead our Client Services function.Your responsibilities will include:

Client Leadership: Act as the senior point of contact for key client accounts, building trusted long-term relationships.
Account Growth: Identify opportunities to expand existing client relationships and support business growth initiatives.
Team Development: Provide guidance, mentoring, and support to Account Managers and Client Support Specialists.
People Management: Assist with the management, performance, development, and wellbeing of Client Services team members.
Training & Development: Deliver client onboarding, product training, and internal training programmes to ensure best practice across the team.
Escalation Management: Act as a senior escalation point for complex client issues and support requests.
Project Coordination: Work closely with developers, project teams, and stakeholders to ensure successful project delivery.
Client Success: Conduct regular account reviews and ensure clients maximise the value of our IXO Commerce platform.
Communication: Communicate clearly and effectively with clients, colleagues, and senior stakeholders.

What We're Looking For

Significant experience in Account Management, Client Services, Customer Success, or a similar client-facing role.
Previous experience managing, mentoring, or developing team members.
Strong relationship-building and stakeholder management skills.
Excellent verbal and written communication abilities.
Commercial awareness with the ability to identify opportunities for account growth.
Strong organisational skills with the ability to manage multiple priorities.
Solid ICT skills, particularly Microsoft Office and CRM systems.
Experience within ecommerce, digital agencies, SaaS, or website management environments would be advantageous.
Confidence delivering training, presentations, and client workshops.

Why You'll Love Working With Us

Vibrant Office Environment: Enjoy free parking, a coffee machine, and a patio area for breaks and team gatherings.
Fun and Relaxation: Unwind with a pool table and table football, or use our Nintendo Switch during your downtime.
Flexibility: Benefit from work-from-home options after your induction period.
Benefits: Enjoy flexible working, dental insurance, charging points for electric cars and more.
Supportive Team: Collaborate with a friendly and experienced team dedicated to your professional growth and development.
Career Progression: Play a key role in shaping our Client Services department and contribute directly to the continued growth of the business.

Ready to Join Us?

If you're excited by the opportunity to lead client relationships, develop team members, and help deliver exceptional eCommerce solutions, we'd love to hear from you.

Become a key member of our team and help us continue to deliver outstanding results for our clients. Iconography Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're interested in joining the Iconography team, please send your CV along with a covering email.

Job Types: Full-time, Permanent

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Free parking
Work from home

Ability to commute/relocate:

Ilminster TA19 9DX: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why does a role with Iconography Ltd interest you?

Experience:

Customer service: 3 years (preferred)

Work Location: Hybrid remote in Ilminster, TA19 9DX

Quick apply

Refine Your Search

client services manager jobs in somerset

Senior Account Manager

Senior Lettings Manager

Client Services Representative

Project Coordinator

Office Manager

Account Executive

Project Team Manager - 34334

Corporate Sales Manager

Commercial Insurance Manager

Account Manager

High Net Worth Insurance Adviser

Client Service Adviser

Business Development Manager

Insurance Consultant

Technical Sales Manager

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