Optical systems engineer Work, Jobs in Somerton, Oxf (with Salaries)

Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
2d
Systems Analysis & Simulations Engineer
Archangel Lightworks —Oxford
- Full-time
- Analysis skills
- Annual leave
- Work from home
Quick apply
Optical Systems Engineer
Archangel Lightworks —Oxford
- Full-time
- Laboratory experience
- Analysis skills
- Leadership
- Annual leave
- Work from home
Quick apply
Optical Engineer, Waveguide Experiments
Snapchat —Abingdon
- £93,000 - £116,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
10d
Control Systems Engineer
Archangel Lightworks —Oxford
- Full-time
- Engineering
- Analysis skills
- Annual leave
Quick apply
Optical AIT Engineer
Archangel Lightworks —Oxford
- Full-time
- Continuous improvement
- Travel
- Annual leave
Quick apply
Production Engineer
Archangel Lightworks —Oxford
- Full-time
- Continuous improvement
- Quality control
- Travel
- Annual leave
Quick apply
Junior AMO Physicist
Infleqtion —Kidlington
- Full-time
- Hybrid work
- Doctoral degree
- Laboratory experience
- Master's degree
- Annual leave
- Work from home
Quick apply
Systems Engineer
Infleqtion —Kidlington
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Annual leave
Quick apply
M&E Supervisor
Emcor —Milton Keynes
- Up to £47,000 a year
- Full-time
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Systems Engineer - Precision Instrumentation
Infinitesima —Abingdon
- £40,000 - £48,000 a year
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Field Service Engineer | Advanced Semiconductor Metrology Systems
Infinitesima —Abingdon
- £40,000 - £46,000 a year
- Engineering
- Travel
- Computer networking
Quick apply
Senior Optical Engineer
Infleqtion —Oxford
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Communication skills
- Annual leave
- Work from home
Quick apply
Photonics Characterisation Engineer
Salience Labs —Abingdon
- Hybrid work
- Doctoral degree
- Laboratory experience
- Master's degree
7d
Production Engineer - Optical & Semiconductor Systems
Infinitesima —Abingdon
- £43,000 - £50,000 a year
- Assembly
- Continuous improvement
- No degree
Quick apply
Senior AFM Applications Scientist (UK) – Semiconductor Metrology
Infinitesima —Abingdon
- £65,000 - £75,000 a year
- Hybrid work
- Doctoral degree
- Up to 50% travel
- Master's degree
Quick apply
Embedded Software Engineer
Archangel Lightworks —Oxford
- Full-time
- Annual leave
Quick apply
Lead Control and Instrumentation Engineer
UK Atomic Energy Authority —Abingdon
- £57,117 a year
- Full-time
- Engineering
- Programmable logic controllers
- Annual leave
- Employee assistance programme
Quick apply
Detector Scientist for Space Applications
The Open University —Milton Keynes
- £38,784 - £56,535 a year
- Call to connect
- Hybrid work
- Doctoral degree
- Engineering
- Research
- Work from home
18h
Junior Embedded Engineer (RTOS)
Lumai —Oxford
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Electrical Engineering
- Annual leave
Quick apply

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Aftersales Coordinator

Dumarey Flybrid Limited
Silverstone

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£35,000 - £45,000 a year
2 days ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
ERP software
Administrative experience
Purchase order creation
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Why this role matters

As the After Sales Coordinator, you will be the first point of contact for customers requiring technical assistance, service support, repairs, and spare parts. You will play a highly respected role in ensuring customer issues are triaged effectively, assigned appropriately, and resolved in a timely manner.
Working closely with our friendly field service engineers, our impressive technical specialists, and our superb internal operational teams, you will coordinate all aspects of the customer support journey, ensuring customers remain informed and confident throughout the process.

You don't need to be an engineer or already know our technology. You will have support from experienced colleagues and we will provide the basic product and technical training you need to understand our systems and confidently coordinate customer support.

This is a highly visible role that combines customer service, technical coordination, administration, and operational support.

You will be at the centre of our customer support operation, helping customers get the best from energy-storage technology that reduces fuel consumption, emissions and fights climate change.

What you will be doing

Customer Support & Triage

Act as the primary contact for incoming customer enquiries, technical issues, repair requests, and service support needs.
Create, manage, and monitor service tickets through to resolution.
Maintain regular communication with customers, providing updates on progress, expected timelines, and outcomes.

Service & Repair Coordination

Prepare quotations for servicing, repairs, spare parts, and support activities.
Liaise with customers and engineers to arrange service appointments and manage service calendars.
Organise transport and logistics requirements associated with service and repair activities.

Order Processing & Commercial Administration

Raise purchase orders and process customer purchase orders.
Ensure completed service work is invoiced promptly and accurately.
Support reporting on service revenues, quotations, and completed activities.

What we are looking for

You are an organised and proactive professional who enjoys solving problems and delivering exceptional customer experiences. You thrive in environments where priorities can change quickly and where clear communication is essential.

You will be:

Customer-focused: with a passion for delivering outstanding service.
Highly organised: with strong attention to detail and excellent administrative skills.
Proactive and self-motivated: Able to organise changing priorities while knowing when to involve colleagues or escalate an issue.
Collaborative: able to work effectively with customers and internal stakeholders.

Experience & Qualifications

Desired

Previous experience in a customer service, service coordination, technical support, helpdesk, or service administration role.
Strong administrative and organisational skills.
Experience using ERP or ticket management systems.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.

Not sure you meet every requirement?

We know that great candidates don't always tick every box. If this role interests you and you believe your skills and experience could transfer well, we encourage you to apply. We are interested in your potential as well as your previous experience.

What You Will Get

· Salary Range £35,000 - £45,000 FTE per annum

· Pension Contribution of 8% of salary

· Private Healthcare which includes dental and optical cover

· 25 days holiday, plus bank holidays

· Flexibility & Family Friendly policies

Dumarey Green Power is committed to equal opportunities, diversity and inclusion for all, we will gladly make reasonable adjustments for applicants during our recruitment process to ensure that we attract and retain the best individual for the role.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

optical systems engineer jobs in somerton, oxf

Aftersales Coordinator

Systems Analysis & Simulations Engineer

Optical Systems Engineer

Optical Engineer, Waveguide Experiments

Control Systems Engineer

Optical AIT Engineer

Production Engineer

Junior AMO Physicist

Systems Engineer

M&E Supervisor

Systems Engineer - Precision Instrumentation

Field Service Engineer | Advanced Semiconductor Metrology Systems

Senior Optical Engineer

Photonics Characterisation Engineer

Production Engineer - Optical & Semiconductor Systems

Senior AFM Applications Scientist (UK) – Semiconductor Metrology

Embedded Software Engineer

Lead Control and Instrumentation Engineer

Detector Scientist for Space Applications

Junior Embedded Engineer (RTOS)

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