technical support advisor Work, Jobs in somerton, oxf (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Environmental Advisor - Milton Keynes
AG Barr —Milton Keynes
- £37,500 - £40,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee discount
Quick apply
8d
Technical Support Advisor - Bókun
Tripadvisor —Oxford
- Weekend availability
- Spanish
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Customer Advisor
Steven Eagell Limited —Milton Keynes
- Up to £27,500 a year
- Full-time
- Customer service
- Organisational skills
- Automotive diagnostics
- Employee discount
- Referral programme
Quick apply
4d
Lead Store Advisor, Bicester Village
On AG —Bicester
- Sales
- English
- Supervising experience
Head of Governance and Risk
Affinity Trust —Thame
- £65,000 a year
- Full-time
- Communication skills
1d
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
2d
Employee Relations Advisor
Fugro —Wallingford
- Full-time
- Data analysis skills
- English
- Communication skills
- Referral programme
8d
Junior Commercial Advisor
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
Quick apply
Senior HSW Advisor
Ferrovial —Brackley
- Full-time
- Civil engineering
- Heavy lifting
- Communication skills
After-Sales & Warranty Specialist
CCR (Carrier Commercial Refrigeration) —Abingdon
- Engineering
- Master's degree
- Analysis skills
Legal Executive - Hybrid Working
Prodrive —Banbury
- Hybrid work
- Master's degree
- Contracts
- Communication skills
- Employee discount
Technical Coordinator
STEP —Abingdon
- £32,577 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Associate Cost Manager - Oxford
Arcadis —Oxford
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
- Sales
Quick apply
Human Resources Manager
Ball Corporation —Milton Keynes
- £55,500 - £92,500 a year
- English
- Human resources
- Business
Quick apply
5d
Service Manager/Advisor
M D AUTO CARE LTD —Aylesbury
- £37,500 - £50,000 a year
- Overtime
- Customer service
- Front desk
- Communication skills
Quick apply
Health, Safety & Environment Advisor
Campden BRI —Chipping Campden
- £32,000 - £38,000 a year
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee discount
Technical Coordinator
UK Atomic Energy Authority —Culham
- £32,903 a year
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Office
- Annual leave
- Employee assistance programme

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

technical support advisor jobs in somerton, oxf

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Environmental Advisor - Milton Keynes

Technical Support Advisor - Bókun

Contact Centre Advisor (Night Shift)

Customer Advisor

Lead Store Advisor, Bicester Village

Head of Governance and Risk

Customer Service Advisor

Employee Relations Advisor

Junior Commercial Advisor

Senior HSW Advisor

After-Sales & Warranty Specialist

Legal Executive - Hybrid Working

Technical Coordinator

Associate Cost Manager - Oxford

JUNIOR SALES ADVISOR

Human Resources Manager

Service Manager/Advisor

Health, Safety & Environment Advisor

Technical Coordinator

I want to receive the latest job alerts for technical support advisor in somerton, oxf

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