Support escalation engineer Work, Jobs in Sonning, Brk (with Salaries)

1st Line Technical Support Engineer
CTS Group Ltd —Abingdon
- Full-time
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Free parking
Quick apply
11d
3rd Line IT Support Engineer
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- SharePoint
- In-person
- Free parking
Quick apply
9d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
13d
Field Service Engineer (Inside the M25)
Baxter —Newbury
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
6d
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply
Head of Decommissioning - Warrington or Westlakes (hybrid)
Orano —Abingdon
- Full-time
- Hybrid work
- Management
- Project management
- Leadership
- Annual leave
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
Sr Tech Support Professional - Matrikon
Honeywell —Bracknell
- Full-time
- Doctoral degree
- Computer Science
- Windows
Network Engineer
Visa Europe Limited —Basingstoke
- Weekend availability
- Azure
- Computer Science
- Engineering
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO Group —Chineham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Systems Optimisation Analyst
Thames Water Utilites —Arborfield
- £34,820 - £41,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
6d
CSS Programme Manager (Service Owner)
Roke —Woking
- Full-time
- Project management
- Travel
- Business
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
6d
Field Application Engineer, UK - Reconeyez
Vosker —Farnborough
- Full-time
- Hybrid work
- Up to 50% travel
- Microsoft Office
- Computer networking
Quick apply
Senior Network Development Engineer, Media Systems Engineering
Amazon Development Centre (London) Limited —Shepperton
- Weekend availability
- AWS
- Bachelor's degree
- Scripting
- Flexible schedule
IAM Engineer
Elanco —Hook
- Full-time
- Azure
- Organisational skills
- Leadership
Senior Infrastructure & Microsoft 365 Engineer
InfoTrack —Woking
- Full-time
- Hybrid work
- Azure
- Management
- Mentoring
- Annual leave
- Flexitime
Quick apply
6d

I want to receive the latest job alerts for support escalation engineer in sonning, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Technical Support Engineer

CTS Group Ltd -
Abingdon

Quick apply

Job details

Full-time
11 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Outlook
Microsoft Office
Firewall
Computer networking
IT
Communication skills
Active Directory

Full job description

About the role

Sector: IT
Contract type: Permanent, Office based
Salary: Negotiable on experience

Our ideal candidate will have

We’re looking for an all-rounder with experience with all Windows Desktop environments, Windows Server, Microsoft Office 365 and Active directory. Must have experience with troubleshooting general IT issues such as printers, outlook etc. in order to gain as much information as possible before escalating issues. We are looking for someone who is used to working with a ticketing system including logging their time.

Experience with the usual network peripherals, firewalls, routers etc. advantageous but not essential.

Excellent written & verbal communication skills are a must, with experience of documenting activities.

Job description

1st Line Telephone & Remote Access Support to CTS Group clients

Solving user problems / answering calls and logging tickets
New user & application setups (Laptops and PC’s)
Day-to-day user / systems support (printer installs, etc.)
Providing in-house technical support to CTS Office employees
Workstation troubleshooting
Training & answering queries (re: MS Office based apps.)
Escalation of client requests (systems development & sales) to consultants/account managers.
Occasional on-site support / delivery of goods & services to clients, site auditing & fact-finding visits

Experience Desired

You will be need to demonstrate the relevant criteria whilst also bringing your own passion and ideas to the Company Directors and clients alike.
Experience in a support role, ideally in a client facing environment. In-depth troubleshooting experience – 1+ years.
You will need to be a highly organised individual with the ability to work well under pressure.
Proven experience of logging work time in a ticketing system.

Employee Benefits

Company Pension
Bike to work scheme
On-site parking
25 days holiday (plus bank holidays)
Birthdays off and Xmas shopping day
Annual and Quarterly employee recognition awards – with prizes
Bonuses reviewed annually
We also have company food days and social events
Being based on Milton Park means you can get involved in the events, clubs and classes available in the workplace.
Working Hours: Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 4.30pm

To be considered for this position, you should have good technical knowledge with a keen interest to learn.

Job Type: Full-time

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support escalation engineer jobs in sonning, brk

1st Line Technical Support Engineer

3rd Line IT Support Engineer

Data Center Technician , Operations, IT, & Support Engineering

Field Service Engineer (Inside the M25)

2nd Line Engineer - Yateley

Third Line IT Support Engineer / Technical Consultant

Head of Decommissioning - Warrington or Westlakes (hybrid)

Regional Service Manager (South East) - EVOLT Charging Ltd

Data Centre Technician , Data Center Operations

Sr Tech Support Professional - Matrikon

Network Engineer

Regional Service Manager (South East) - EVOLT Charging Ltd

Systems Optimisation Analyst

CSS Programme Manager (Service Owner)

2nd Line Support Analyst

Senior Support Services Agent

Field Application Engineer, UK - Reconeyez

Senior Network Development Engineer, Media Systems Engineering

IAM Engineer

Senior Infrastructure & Microsoft 365 Engineer

I want to receive the latest job alerts for support escalation engineer in sonning, brk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected