Operations administrator Work, Jobs in South Brent, Dev (with Salaries)

Customer Service & Operations Administrator
SMA Gloucester LTD —Plymouth
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
Administrator, Operations and Places
Gravita —Exeter
- Monday to Friday
Quick apply
Operations Administrator - Exeter
City West Country Ltd —Exeter
- £27,000 a year
- Call to connect
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
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Customer Service & Operations Administrator

SMA Gloucester LTD
Plymouth

Quick apply

Job details

Part-time
From £12.71 an hour

Benefits

Free parking
Casual dress
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Accounting software
Microsoft Office
Xero
Driving
Organisational skills
IT
Typing
Communication skills

Full job description

About Us

SMA Gloucester LTD is a growing and highly organised company specialising in the delivery and support of projects within the housing sector. We are committed to providing exceptional service, building strong relationships with clients and contractors, and ensuring projects are completed efficiently, professionally, and to the highest standards.

As our business continues to grow, we are seeking a motivated and organised individual to join our team in a key administrative and customer-focused role.

The Role

We are looking for a proactive and organised Customer Service & Operations Administrator to join our team. This is a varied role combining administrative support and customer service responsibilities, working closely with our Customer and Cavity Barrier Manager, as well as senior leadership.

The successful candidate will play an important role in supporting ongoing housing projects, coordinating remedial and defect works, and helping ensure smooth day-to-day office operations.

This position would suit someone who enjoys working in a fast-paced environment, communicates confidently with customers and contractors, and takes pride in being organised and efficient.

Key Responsibilities

Liaising with customers via email and inbound/outbound phone calls, providing a professional and helpful service
Supporting the coordination of remedial works and defect management within social housing projects
Managing contractor diaries and scheduling appointments efficiently
Assisting senior team members with project administration and operational tasks
Carrying out general office administrative duties
Using Xero accounting software for basic financial administration

Essential Skills & Experience

Good working knowledge of Microsoft Office (Word, Excel, Outlook)
Strong IT/ICT skills with the ability to learn new systems quickly
Experience using Google Workspace (Calendar, Drive, etc.)
Accurate typing and strong attention to detail
Excellent communication and customer service skills
Ability to manage workload, prioritise tasks, and stay organised
Experience using Google Workspace, including Google Calendar and Google Drive
Accurate typing skills and excellent attention to detail

Desirable (Not Essential)

Full UK driving licence
Previous experience using Xero accounting software

What We Offer

A supportive and friendly working environment
Opportunity to develop within a growing company
Varied and engaging day-to-day responsibilities
Stable weekday working hours with a positive work-life balance
Free on-site parking
Access to free Employee Assistance programme for you and your family

How to Apply

If you are a motivated individual with strong organisational and customer service skills, we would love to hear from you.

Please submit your CV along with a brief cover note outlining your suitability for the role.

Pay: From £12.71 per hour

Expected hours: 27.5 per week

Benefits:

Casual dress
Free parking

Work Location: In person

Quick apply

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