GLL is currently looking for a Senior Library Assistant to join the team in West Wickham Library. As a Senior Library Assistant, you will be working in community focused libraries giving access to wide variety of collections and resources including books, public access computers and local studies reference collections. This is a part time, 17.75 hours a week role.
With Community at the heart of everything we do, as a Senior Library Assistant, you ensure that every visitor to the library is welcomed into a clean, safe and attractive environment with useful facilities that keep them wanting to return. West Wickham Library has recently reopened following a multi-million pound investment, with expanded facilities, makerspace and community rooms for hire. You'll work with colleagues to introduce the public to their new library and run events that capitalise on this investment.
As a key frontline staff member, you’ll adapt to, and acknowledge, the diversity of our visitors and what they aim to get out of their library visit as well as helping them to discover our wide range of resources and services. Your passion for libraries, local history and community engagement will be apparent as you help people do everything from discovering new authors to tracking their ancestry from our records and even helping them find their ideal job using our IT systems.
What you need:
- Experience working within libraries.
- Evidence of making a difference to customers
- Confident IT skills and knowledge
- Excellent numeracy, literacy and communications skills
- Experience of using Library Management systems, would be useful
- A real focus on customer service.
- Evidence of being organised and efficient
- Customer Service Qualification (desirable)
What you’ll do:
- Work as part of the team to ensure the smooth operation of the library
- Provide warm welcome and genuine goodbye to all customers, providing guidance and support on how to get the optimum results from their visit by truly engaging with customers to understand the reason behind their visit
- Devise and deliver imaginative and fun children’s activities including story & rhyme time and craft activities for under 5’s
- Work with colleagues to deliver activities and events to adults, such as author events and reading groups
- Help the public discover makerspace equipment, introduce children to coding equipment and embrace emerging technology in libraries.
- Assist with local studies, stock maintenance and presentation
- Follow Safeguarding guarding of children and Vulnerable adults policy and procedures
- Follow all Normal & Emergency Operating Procedures as well as adhering to relevant polices and manuals
- Interact with customers through conversations and supporting their needs
- Support customers with all queries available at the library
- Fully participate in and engage in the any training provided.
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.
In return, you will get:
£31,113.73 per annum (based on 39 hours a week - Pro rata)
17.75 hours a week permanent role
The option to work other shifts if available during the week
Industry leading rates of pay banding dependant on relevant qualifications
Discounted membership at our leisure centres
Discounts across thousands of retailers (GLL Extras)
A fantastic pension scheme
25% off Red Letter Days
25% off Buy a Gift
20% off GLL spa experience treatments and associated products.
20% off Tea and Tonic products
Ride to work scheme
Free eye tests and discounted glasses
The opportunity to join the GLL Society and have a say in how we are run plus associated social events
Exclusive discounts on our villas in Portugal
Exclusive discounts on our Ski chalets in Bulgaria
Health assurance
Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in libraries, sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.
