Duty manager Work, Jobs in South Hanningfield, Ess (with Salaries)

Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
2d
Duty Manager
Iceland —Rayleigh
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
10d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Casual Duty Manager
Chelmsford City Council —Chelmsford
- £15.57 an hour
2d
Hotel General Manager
General Manager —Longfield
- £65,428.79 - £80,622.96 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
2d
Quality Systems Manager
TECNIQ —Witham North
- Up to £70,000 a year
- Full-time
- Engineering
- Continuous improvement
- Travel
- Free parking
- Life insurance
Quick apply
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
2d
Accounts Payable Manager
Wernick Group Limited —Wickford
- Full-time
- Analysis skills
- Accounting
- Organisational skills
- Free parking
- Annual leave
Quick apply
Skills & Development Coach
First Intuition —Chelmsford
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Antenatal Clinic Administrator
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Part-time
- Communication skills
17h
Duty Pharmacy Manager - Southend P/T
Tesco UK —Southend-on-Sea
- Up to £52,000 a year
- Part-time
- IT
Service Manager
Leonard Cheshire —Colchester
- £53,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Social Media Content Creator
Saxton 4x4 —Chelmsford
- Up to £29,000 a year
- Full-time
- Social media management
- Computer literacy
- Administrative experience
Quick apply
General Manager (Facilities Management)
Cygnet —Colchester
- £61,261 a year
- Full-time
- Management
- Employee discount
- Referral programme
1d
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Nursery Assistants
Gardening Express —Chelmsford
- Weekend availability
- Annual leave
Service Manager
Toomey Motor Group —Southend-on-Sea
- Weekend availability
- Organisational skills
- Free parking
- Employee discount
Transformation Manager
Havens Hospices —Southend-on-Sea
- £60,000 a year
- Full-time
- Nursing home
- Hospice
- Leadership
Operator-Space Imaging
Teledyne Technologies Inc. —Chelmsford
- Full-time
3d

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Duty Manager

Coach Travel Group
Stansted Airport

Quick apply

Job details

Full-time
£38,000 - £46,000 a year
2 days ago

Benefits

Free parking
Company pension

Qualifications

Logistics
Analysis skills
Transportation management systems
IT
Communication skills
Time management

Full job description

The Duty Manager plays a critical role in the day-to-day control and coordination of transport operations in Stansted. Acting as a central point of operational control, the role supports service delivery, compliance, and effective communication with all relevant stakeholders.

Working as part of a rotating rota alongside the Operations Management team, the Duty Manager is responsible for monitoring live services, responding to operational challenges, and making timely decisions to minimise disruption and protect the customer experience.

This is a hands-on, fast-paced role requiring confidence, resilience, clear communication, and the ability to act independently when issues arise, including during out-of-hours periods.

Key Responsibilities

Operational Control & Decision-Making

Monitor daily service delivery and respond promptly to issues including delays, vehicle defects, and staff shortages
Make independent, real-time operational decisions to maintain service continuity
Remain calm and effective under pressure when managing incidents or disruptions
Adjust duties, vehicles, and schedules in line with driver hours regulations and working time legislation
Provide regular operational updates to Operations Management
Escalate complex, high-risk, or serious issues in line with agreed processes
Provide out-of-hours operational control across the London & South East region
Maintain awareness of available resources and identify opportunities to support additional work across the region

Driver Liaison & Engagement

Act as the primary point of contact for driving staff during duty periods
Communicate clearly, confidently, and professionally with drivers, providing instruction and guidance where required
Build and maintain positive working relationships with drivers through regular engagement
Promote high standards of professionalism, vehicle presentation, and depot cleanliness
Support drivers in resolving operational issues quickly and professionally
Lead investigations into complaints, driver conduct matters, or potential capability concerns

Customer Experience

Take proactive steps to prevent or minimise service disruption wherever possible
Ensure any unavoidable disruption is managed in a way that protects the customer experience
Communicate clearly and effectively with internal teams and customers when operational changes impact services

Compliance & Record Keeping

Ensure all operational decisions comply with driver hours regulations and legal requirements
Maintain accurate and timely operational records
Act as a final check to ensure all job data is correct, including report times, vehicle allocations, passenger numbers, and access requirements
Ensure driver packs are fully prepared with correct passes, completed documentation, and cards
Monitor daily vehicle movements, record delays, and communicate issues to relevant stakeholders
Use company systems and software to record incidents, changes, and operational updates
Monitor and respond to Samsara driver behaviour events in line with company policy

Teamwork & Communication

Work closely with Operations Managers, Assistant Operations Managers, and fellow Duty Managers
Build and maintain strong working relationships with stakeholders across all operating businesses in the region
Support colleagues during busy or challenging operational periods
Contribute positively to a cooperative, professional, and supportive team environment

Key Skills & Attributes

Ability to remain calm and think clearly under pressure
Strong attention to detail
Confident decision-maker, comfortable acting independently
Clear and effective communicator, particularly when dealing with drivers
Practical, common-sense approach to problem-solving
Flexible, positive, and team-oriented attitude
Well organised with strong time management skills
Confident and competent using IT systems and operational software

Pay: £38,000.00-£46,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in south hanningfield, ess

Duty Manager

Duty Manager

General Manager

Casual Duty Manager

Hotel General Manager

Quality Systems Manager

Operations Support Manager

Accounts Payable Manager

Skills & Development Coach

Centre Coordinator

Antenatal Clinic Administrator

Duty Pharmacy Manager - Southend P/T

Service Manager

Social Media Content Creator

General Manager (Facilities Management)

Senior Project Manager

Nursery Assistants

Service Manager

Transformation Manager

Operator-Space Imaging

I want to receive the latest job alerts for duty manager in south hanningfield, ess

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