Customer success manager Work, Jobs in South Petherton, Som (with Salaries)

Specialist Sales Executive
Wessex Packaging —Yeovil
- £35,000 - £45,000 a year
- Full-time
- CRM software
- In-person
- Free parking
- Profit sharing
Quick apply
5d
Lead Generator
Rhino Fire Control Ltd —Bridgwater
- From £45,000 a year
- Full-time
- CRM software
- Business development
- Organisational skills
Quick apply
12d
Operations Manager
ASDA —Yeovil
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Online Manager
ASDA —Yeovil
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
B2B Tender Specialist
Screwfix —Yeovil
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
- Flexible schedule
5d
Store Manager
Lidl —Yeovil
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
1d
Night Manager
ASDA —Yeovil
- Weekend availability
- Customer service
- In-person
- Retail management
- Annual leave
- Employee assistance programme
Business Development Manager (BDM) - Bath - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Bridgwater
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Rolex Deputy Manager
The Watches of Switzerland Group —Street
- Business development
- Recruiting
- Organisational skills
- Employee assistance programme
7d
Branch Manager
Bridgmans Farm Direct —Shepton Mallet
- Full-time
- Customer service
- Budgeting
- Training & development
- Free parking
- Store discount
1d
Business Development Manager (BDM) - Yeovil - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Yeovil
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Team Leader
Hobbycraft —Yeovil
- £13.74 an hour
- Part-time
- Customer service
- Merchandising
- Team management
- Employee discount
7d
Sales Professional / Customer Relationship Manager (Sales) - Howards Group Used Car Centre Yeovil
Howards Motor Group —Yeovil
- £24,008 - £44,500 a year
- Weekend availability
- Sales
- Customer service
- Communication skills
Graduate Management Trainee - Dorchester
Enterprise Mobility —Dorchester
- Full-time
- Customer service
- Bachelor's degree
- Team management
Graduate Management Trainee - Taunton / Yeovil
Enterprise Mobility —Taunton
- Full-time
- Customer service
- Bachelor's degree
- Team management
Assistant Manager
Crew Clothing Taunton —Taunton
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Store Manager
Pavers —Yeovil
- £31,000 - £32,000 a year
- Weekend availability
- Sales
- Customer service
- Team management
- Employee discount
Quick apply
Business Development Manager (BDM) - Wells - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Wells
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Argos Shift Manager
Sainsbury's —Yeovil
- From £28,400 a year
- Customer service
- Leadership
- Employee discount
1d
General Sales Manager
Marshall Motor Group —Taunton
- Weekend availability
- Customer service
- Training & development
- Annual leave
- Employee discount
Quick apply
1d

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customer success manager jobs near south petherton, som

Specialist Sales Executive

Wessex Packaging
Yeovil

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
5 days ago

Benefits

Free parking
Profit sharing
Cycle to work scheme
Company pension
On-site parking

Qualifications

CRM software
Customer service call handling
Business intelligence
Account-based growth strategy development
Stakeholder collaboration
Client engagement
Internal department liaison
Risk management
Relationship management
Customer interaction
Multidisciplinary collaboration
Outbound calling
Microsoft Dynamics 365 Business Central
Sales and customer service experience
Account management
Sales appointment setting

Full job description

THE OPPORTUNITY
Wessex Packaging is one of the UK's fastest-growing packaging businesses, supplying consumables, machinery and technical solutions nationwide. Our growth is built on making it easy for customers to do business with us: responding quickly, solving problems and continually finding better ways to reduce cost, improve efficiency and protect continuity of supply.

PURPOSE OF THE ROLE
Maintain, develop and grow a portfolio of Wessex Packaging's largest key accounts in close partnership with a Key Account Manager who leads the face-to-face relationship. You will be the primary day-to-day contact, providing the responsiveness, organisation and commercial focus needed to deliver exceptional service and increase our share of wallet.

KEY RESPONSIBILITIES

Own the day-to-day relationship with a portfolio of key accounts, building trust and understanding each customer's operation, needs and growth potential.
Proactively contact customers to identify cross-selling and share-of-wallet opportunities.
Take ownership of actions and opportunities arising from customer visits, coordinating quotations, pricing, samples and input from the Commercial and wider teams to keep each project moving through to completion.
Prepare accurate quotations and follow them up confidently by phone.
Respond quickly to enquiries and resolve high-level issues, involving other departments as required.
Use Phocas Business Intelligence to monitor sales, purchasing trends, profitability and downspend, turning insight into clear account actions.
Plan the Key Account Manager's customer visits, priorities and follow-up activity.
Prepare meeting information and maintain accurate customer, opportunity and activity records in Pipedrive CRM.
Work across Commercial, Purchasing, Customer Service and Operations to ensure actions are completed promptly.

WHAT WE ARE LOOKING FOR

Experience in internal sales, account management or commercially focused customer service.
A track record of building relationships and delivering results.
Confidence progressing opportunities and handling customers by phone.
Strong commercial nous: able to interpret sales data, spot risks and opportunities, prioritise effectively and turn analysis into action.
Excellent organisation, responsiveness and attention to detail.
The confidence to coordinate multiple departments without directly managing them.
Comfort using CRM, business intelligence and Microsoft Office systems. Pipedrive, Phocas or Business Central experience is beneficial, but training is provided.

THE PERSON

Our strongest team members are:

Hungry: driven to achieve results, progress opportunities and grow accounts.
Humble: collaborative, dependable and focused on the customer and wider team.
Smart: emotionally intelligent and perceptive with people, adapting their approach and communication to different situations.

HOW SUCCESS WILL BE MEASURED

KPIs: proactive calls, deals and opportunities added to Pipedrive CRM, and customer meetings booked.
Growth, retention and increased share of wallet across key accounts.
Consistent proactive customer contact and quotation follow-up.
Fast, reliable responses and strong customer satisfaction.
Early identification and action on downspend or account risk.
Accurate CRM records and effective completion of visit actions.

WHY JOIN WESSEX?
Join an ambitious, rapidly growing business where internal sales is central to our success. You will work closely with senior leadership, manage high-value relationships and have genuine ownership of account development.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Profit sharing

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in south petherton, som

Specialist Sales Executive

Lead Generator

Operations Manager

Online Manager

B2B Tender Specialist

Store Manager

Night Manager

Business Development Manager (BDM) - Bath - Circa 41k Basic - 53k OTE Uncapped

Rolex Deputy Manager

Branch Manager

Business Development Manager (BDM) - Yeovil - Circa 41k Basic - 53k OTE Uncapped

Team Leader

Sales Professional / Customer Relationship Manager (Sales) - Howards Group Used Car Centre Yeovil

Graduate Management Trainee - Dorchester

Graduate Management Trainee - Taunton / Yeovil

Assistant Manager

Store Manager

Business Development Manager (BDM) - Wells - Circa 41k Basic - 53k OTE Uncapped

Argos Shift Manager

General Sales Manager

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