INTERNAL/EXTERNAL
Position Type: Full-time, Bargaining Unit, Contract (1 Year)
Number of Positions: 1
Reason for Posting: New Position
Rate: $31.30 per hour
Vacation: 7% Vacation Pay
Hours: 37.5 hours per week
Supervisor: Manager, Steps to Support
Posting Date: July 6, 2026
Application Deadline: July 17, 2026
Location: 200, 155 Sherbourne Street, 275,285,295, Shuter Street and other locations where service
is delivered in Toronto
Why Fred Victor?
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to
improve the health, income and housing stability of people experiencing poverty and homelessness. We are
committed to ending homelessness, one person at a time.
The Steps to Support (STS) program provides community-based mental health and housing stabilization services to
individuals living in Toronto Community Housing. Using a Housing First, trauma-informed, recovery-oriented, and
client-centred approach, the program promotes housing stability, enhances quality of life, and supports individuals
in maintaining successful tenancies.
Serving approximately 420 tenants annually through a hub-and-spoke service model across multiple Toronto
Community Housing communities, the program also delivers low-barrier services that reach more than 3,000
tenants each year.
As a Housing Stabilization and Support Specialist, you will work directly with tenants experiencing complex mental
health, substance use, and housing challenges. This is a highly mobile, community-based role where you will build
trusting relationships, provide individualized case management, respond to crises, coordinate services, and help
tenants maintain stable housing and achieve their personal goals.
Does this sound like work you want to be a part of?
We offer a collaborative and supportive environment, an opportunity to join a diverse team of caring professionals
and a chance to make a difference. With over 75 programs and more than 25 sites, there are lots of opportunities to
grow your career with us. Many members of the management team started in relief and front-line roles.
What You Will Do:
- Build trusting, respectful relationships with tenants through consistent engagement and individualized support.
- Complete comprehensive intakes, needs assessments, goal planning, and ongoing case management using
client-centred, strengths-based, and trauma-informed practices.
- Develop and implement housing stabilization plans that support successful tenancies and reduce the risk of
housing loss.
- Respond to mental health, substance use, behavioural, and housing-related crises using de-escalation, conflict
resolution, and sound professional judgment.
