Mobile customer liaison representative Work, Jobs in South Ribble, Lan (with Salaries)

Mobile Customer Liaison Representative
Mitie —Preston
- Rotating shift
- Hospitality
- Administrative experience
- Front desk
- Free parking
7d

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Mobile Customer Liaison Representative
Mitie —Preston
Deliver a professional meet-and-greet service for visitors, customers, and colleagues. Applicants must hold a valid UK passport.
7d
Electrician
OnwardHomes —Manchester
Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs.
£39,900 a year
4d

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Mobile Customer Liaison Representative

Mitie -
Preston

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Job details

Permanent
7 days ago

Benefits

Free parking
Cycle to work scheme
On-site parking

Qualifications

Hospitality
Administrative support experience
Scanning
Microsoft Office Suite
Administrative experience
Front desk
SIA
Computer skills
Customer interaction
Communication skills
Time management

Full job description

Working Hours

40 hours per week

Preston Sites (Channel Way & The Strand)

Monday to Thursday: 08:00 - 16:30
Friday: 08:00 - 14:00

Manchester

Rotating Shift Pattern

Week 1

Monday to Thursday: 07:00 - 16:00
Friday: 07:00 - 13:30

Week 2

Monday to Thursday: 10:00 - 19:00
Friday: 07:30 - 14:00

Shift patterns are subject to business requirements.

Security Requirements

Due to the nature of our client sites:

Applicants must be a UK national.
Applicants must hold a valid UK passport.
Successful candidates must be able to obtain and maintain Security Check (SC) Clearance.

Key Responsibilities

Front of House & Customer Service

Deliver a professional meet-and-greet service for visitors, customers, and colleagues.
Manage visitor registration and booking processes.
Conduct site inductions for visitors and contractors.
Provide guidance to visitors on building facilities and services.
Act as the primary point of contact for enquiries relating to desks, meeting rooms, and workplace services.

Workplace & Booking Management

Manage desk and meeting room bookings.
Monitor availability and resolve booking conflicts.
Respond to booking enquiries and shared mailbox requests.
Send booking confirmations and attendee communications.
Monitor and manage booking no-shows.
Coordinate hospitality requirements and room setups.

Facilities & Workplace Support

Conduct regular inspections of offices, meeting rooms, desks, printers, and communal areas.
Maintain workplace standards, signage, and presentation throughout the building..
Support kitchen and refreshment areas, including coffee machine maintenance and dishwasher management.
Organise incoming deliveries and post collections.
Reconfigure furniture and meeting spaces to support operational requirements.

Technology & Administration

Assist with meeting room AV setup and basic troubleshooting.
Escalate IT issues to the appropriate support teams.
Complete administrative tasks including scanning, document management, and record maintenance.
Maintain accurate workplace and visitor documentation.

Safety, Security & Compliance

Report and escalate maintenance, security, AV, and IT issues.
Support security audits and workplace compliance activities.
Issue visitor and contractor passes in line with site procedures.
Escort visitors when required.
Complete end-of-day handover processes with Security teams.

About You

The successful candidate will have:

Essential Skills & Experience

Excellent customer service and interpersonal skills.
Strong communication skills, both written and verbal.
Good organisational and time management abilities.
Ability to prioritise tasks and manage multiple responsibilities.
Strong IT skills and confidence using Microsoft Office applications.
Ability to work independently and as part of a team.
A flexible and proactive approach to work.
Professional, well-presented, and approachable manner.

Desirable Skills & Experience

Previous experience within a Front of House, Reception, Hospitality, Customer Service, or Workplace Services environment.
Experience using desk or room booking systems.
Knowledge of Microsoft Teams
Understanding of workplace health and safety practices.
Experience in administrative support functions.
SIA Licence (although training and funding can be provided).

Benefits

Full Front of House uniform provided
SIA Licence funded (if not currently held)
Comprehensive training programme
First Aid and Fire Marshal training
Cycle to Work scheme
Access to thousands of retail, supermarket, travel and entertainment discounts
Apprenticeship opportunities
Career progression within Mitie
Mitie Reward Scheme
Virtual GP service
Share incentive scheme
Private medical options
Free onsite parking at Preston locations
Complimentary tea and coffee

Apply Now

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mobile customer liaison representative jobs in south ribble, lan

Mobile Customer Liaison Representative

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