service delivery manager Work, Jobs in south yorkshire (with Salaries)

Service Delivery Manager
Konecranes —Doncaster
- Full-time
- Leadership
Operations Support Manager
CitySprint —Rotherham
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
4d
Service Delivery Manager
Node4 —Wakefield
- IT
- Communication skills
- Employee assistance programme
Customer Delivery Manager
Computacenter —Sheffield
- Analysis skills
- IT
- Leadership
Warehouse Operative M-F (18.00-22.00)
Ferraris Piston Service Ltd —Rotherham
- Weekend availability
- Data entry
- Warehouse experience
- IT
Quick apply
Service Manager
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
- Temporary
- Leadership
Change Manager (Chesterfield & Spalding)
Gist Limited —Chesterfield
- Up to £55,000 a year
- Full-time
- Project management
- Continuous improvement
- Warehouse experience
- Annual leave
- Employee assistance programme
11d
Warehouse Operative (9.30-18.00 SAT & SUN)
Ferraris Piston Service Ltd —Rotherham
- Weekend availability
- Data entry
- Warehouse experience
- IT
Quick apply
Operational Delivery Manager
Yorkshire Water —Doncaster
- Up to £55,960 a year
- Full-time
- Hybrid work
- Maintenance
- IT
- Communication skills
- Annual leave
- Flexible schedule
5d
Service Delivery Manager
Compliance365 —Wakefield
- £28,000 - £35,000 a year
- Full-time
- Sales
- Presentation skills
- Driving
- Free parking
Quick apply
Director of Security Services
Nottinghamshire Healthcare NHS Foundation Trust —Retford
- £112,782 - £129,783 a year
- Full-time
10d
Home Manager
Achieve together —Mexborough
- £37,000 a year
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
Service Manager Asset Data and Accommodation
Rotherham Metropolitan Borough Council —Rotherham
- £58,165 - £62,094 a year
- Full-time
- Communication skills
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
5d
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
Operations Manager
Sheffield Occupational Health Advisory Service —Sheffield
- £15.71 - £16.50 an hour
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Travel
- Sick pay
Quick apply
9d
Community Library Manager
Sheffield City Council —Sheffield
- £42,839 - £46,142 a year
10d
Facilities Manager
Team17 Digital —Wakefield
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
2d
Regional Manager – Supported Living Services
iBC Healthcare —Doncaster
- £60,000 a year
- Full-time
- Care plans
- Leadership
- Communication skills
Quick apply
Delivery Manager
University of Sheffield —Sheffield
- £38,249 - £46,735 a year
- Full-time
- Hybrid work
- Project management
- Product management
- Organisational skills
- Annual leave
- Employee discount
4d

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service delivery manager jobs near south yorkshire

Service Delivery Manager

Konecranes -
Doncaster

Apply Now

Job details

Permanent | Full-time

Qualifications

Jira
ITIL
Customer relationship management
Relationship management
Leadership

Full job description

Company Description

TBA Group is part of a multi-national group of companies and promotes a creative and dynamic work environment is looking to recruit a Service Delivery Manager on a permanent basis in Doncaster.

Job Description

We’re looking for an experienced Service Delivery Manager to take ownership of live services following go-live and play a key role in strengthening and improving our service function.

This role is responsible for service performance, customer relationships, and the leadership of our 1st and 2nd line support teams. You’ll work closely with customers, Business Analysts, Project Managers, and internal stakeholders to ensure services are stable, well-managed, and continuously improving.

This is a hands-on leadership role. You’ll need to stay close to operational delivery while also driving improvements in service standards, processes, reporting, and overall customer experience.

The role also requires flexibility, including acting as an out-of-hours escalation point for critical customer issues and international travel for face-to-face customer meetings and service reviews.

Key Responsibilities

Own live service delivery post go-live, ensuring services remain stable, supported, and continuously improving
Lead and develop 1st and 2nd line support teams, setting clear expectations, standards, and accountability
Act as the senior operational contact for customers on all live service matters
Manage service performance against SLAs and KPIs, ensuring visibility and accountability across the function
Lead major incidents, escalations, and problem management activities through to resolution
Act as an out-of-hours escalation point for critical incidents where senior ownership and customer communication is required
Oversee the transition from project delivery into support, ensuring strong handover and service readiness
Drive continuous improvement across service delivery, support processes, reporting, and governance
Coordinate releases and change activity into live service in a controlled and customer-focused way
Lead customer service reviews and contribute to long-term account health and retention
Travel to customer sites, including international travel, for service reviews and relationship management where required

Qualifications

Skills & Experience

Proven experience in a Service Delivery Manager or senior operational service role
Strong understanding of service management frameworks such as ITIL
Experience managing support teams and leading live service operations
Strong commercial awareness and customer relationship management skills
Experience building or improving service processes, governance, and reporting
Experience using Jira Service Management in a service delivery or support environment
Comfortable operating both strategically and in day-to-day service detail
Strong leadership skills with the ability to drive accountability and performance
Comfortable managing critical escalations, including outside normal business hours when required
Excellent communication, problem-solving, and stakeholder management skills

Additional Information

Why Join Us

This is an opportunity to take real ownership of live service delivery and play a key role in improving and strengthening how our service function operates as the business continues to grow.

You won’t just be managing service — you’ll be helping raise standards, improve customer experience, and shape how we deliver support long term.

Apply Now

Refine Your Search

service delivery manager jobs in south yorkshire

Service Delivery Manager

Operations Support Manager

Service Delivery Manager

Customer Delivery Manager

Warehouse Operative M-F (18.00-22.00)

Service Manager

Change Manager (Chesterfield & Spalding)

Warehouse Operative (9.30-18.00 SAT & SUN)

Operational Delivery Manager

Service Delivery Manager

Director of Security Services

Home Manager

Service Manager Asset Data and Accommodation

Head of Service Delivery

Service Desk Manager

Operations Manager

Community Library Manager

Facilities Manager

Regional Manager – Supported Living Services

Delivery Manager

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