Patient access occupations Work, Jobs in Southam, War (with Salaries)

Patient Contact Assessor
University Hospitals Coventry and Warwickshire NHS Trust —Rugby
- £25,760 - £27,476 a year
- Full-time
- Travel
- Organisational skills
9d
Patient Navigator
Greenview Surgery —Northampton
- £24,454 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
2d
Patient Administrator
Circle Health Group —Coventry
- £24,947 a year
- Part-time
- Hospital
- Employee discount
- Life insurance
Patient Support Advisor (PM Shift)
Abbey House Medical Practice —Daventry
- £12.75 an hour
- Part-time
- Customer service
- Windows
- Administrative experience
- Free parking
Quick apply
5d
Patient Administrator – 12 Month Fixed Term
Circle Health Group —Coventry
- Up to £26,000 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Bookings Administrator
Nuffield Health —Leamington Spa
- £25,038 a year
- Part-time
- Employee discount
- Gym membership
1d
Switchboard Operator
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Referral programme
2d
GP Receptionist
PRIORY MEDICAL CENTRE —Warwick
- From £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
Quick apply
15h
Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Banbury
- £28,392 - £31,157 a year
- Full-time
3h
Patient Services Administrator (Reception/Care Navigation)
Brackley Medical Centre —Brackley
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
1d
Administrator
PPG Health In Justice —Rugby
- Up to £28,574 a year
- Monday to Friday
- IT
- Communication skills
- Employee discount
Medical Receptionist / Care Coordinator
Waterside Medical Centre —Leamington Spa
- £12.80 an hour
- Overtime
- Serving
- Customer service
- GP surgery experience
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Part-time Receptionist
The Revel Surgery —Rugby
- From £13.54 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Patient Contact Centre Navigator
Principal Medical Limited —Banbury
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Dental Receptionist
Kenilworth Dental Practice —Kenilworth
- Part-time
- Customer service
- Administrative experience
- Front desk
Quick apply
Programme Coordinator
ICE Creates —Coventry
- £26,227.50 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
5d
Medical Secretary
Circle Health Group —Coventry
- Up to £26,100 a year
- Full-time
- Hospital
- Microsoft Office
- Administrative experience
- Employee discount
- Life insurance
Medical Secretary (Bank)
Circle Health Group —Coventry
- Up to £13 an hour
- Part-time
- Hospital
- Microsoft Office
- Administrative experience
- Annual leave
Ward Receptionist/Clerical
Northampton General Hospital NHS Trust —Northampton
- £25,272 a year
- Full-time
- Leadership
- Communication skills
- Nursing
2d
Treatment Coordinator
Bupa Dental Care —Northampton
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
5d

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Patient Contact Assessor

University Hospitals Coventry and Warwickshire NHS Trust -
Rugby

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
9 days ago

Qualifications

Driving Licence
Organisational skills

Full job description

The primary goal of the Lung Cancer Screening (LCS) Programme is to facilitate the early detection of lung cancer, saving lives. The National Screening Committee has reviewed evidence from pilot sites and approved the programme for national implementation from 2028/29.

The Lung Cancer Screening Patient Contact Assessor (PCA) plays a crucial role in delivering the programme to eligible individuals. This programme is open to individuals aged 55-74 with a history of smoking, who are registered with a participating GP practice. Through telephone screening, PCAs assess patient risk using an accredited risk score tool. Those identified as high-risk may be referred for a Low Dose CT scan to enable early cancer detection, improving treatment outcomes.

As a PCA, you will be responsible for reaching out to patients, conducting telephone assessments, and supporting high-risk cases through appropriate referrals. You will also be trained to provide Very Brief Advice (VBT) to smokers, encouraging them to quit, and assist with appointment scheduling for scans at local mobile clinics.

This is a dynamic role where you will work as part of a team, under the supervision of the Performance and Pathway Manager and Team Leader with a focus on patient care, service delivery, and promoting lung health.

Please be advised that sponsorship is not eligible for this post.

A full UK driving license is essential for this post. Please note that an international driving license is not accepted.

Conduct proactive telephone screening to assess lung cancer risk, following national protocols.

Book appointments for eligible patients at local mobile scanning clinics.

Provide compassionate and professional communication, addressing patient concerns and offering support.

Assist patients with booking appointments for Low Dose CT scans at local mobile clinics, managing appointments with attention to detail and strong organisational skills.

Monitor and manage patients who Did Not Attend (DNA) their Lung Health Check appointments.

Implement rebooking processes and identify barriers to patient attendance.

Collaborate with Lung Cancer Screening Specialist Nurses, ensuring patients are well-prepared for their appointments, and escalating high-risk cases during consultations.

The role may require travel to CT scanner sites and other hospital locations to deliver equipment or support service needs. The post holder should have access to a vehicle for work purposes.

The service operates six days a week, and this role requires working shifts:

Monday – Friday: 0800 – 2000
Saturday: 0900 – 1300

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Offer reassurance and support to patients, especially in complex situations, using empathetic communication techniques.

Respond to telephone queries and monitor the Lung Cancer Screening generic email inbox.

Maintain strict patient confidentiality and compliance with data protection regulations.

Escalate clinical concerns to specialist nurses or other healthcare professionals for further assessment.

Support patients from diverse backgrounds, utilising interpreter services where required.

Accurately add encounters on EPR and referrals for patients requiring secondary care.

Communicate effectively with patients who may have difficulty expressing themselves, using de-escalation techniques when necessary.

Provide VBT (Very Brief Advice) to current smokers, offering encouragement and support to quit smoking.

Work collaboratively with multidisciplinary teams, sharing knowledge while respecting role boundaries.

For further details of the role please see the attached job description.

Secondment will be considered for internal candidates – If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Apply Now

Refine Your Search

patient access occupations jobs in southam, war

Patient Contact Assessor

Patient Navigator

Patient Administrator

Patient Support Advisor (PM Shift)

Patient Administrator – 12 Month Fixed Term

Bookings Administrator

Switchboard Operator

GP Receptionist

Patient Pathway Administrator

Patient Services Administrator (Reception/Care Navigation)

Administrator

Medical Receptionist / Care Coordinator

Part-time Receptionist

Patient Contact Centre Navigator

Dental Receptionist

Programme Coordinator

Medical Secretary

Medical Secretary (Bank)

Ward Receptionist/Clerical

Treatment Coordinator

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