It service management process Work, Jobs in Southampton, Eng (with Salaries)

IT Service Desk Analyst
Elliotts —Southampton
- Up to £30,000 a year
- Full-time
- Employee discount
Quick apply
Junior Operations Analyst
kingfisher —Southampton
- 12 hour shift
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
3d
IT Service Management Process Architect
SSE —Portsmouth
- £51,600 - £77,400 a year
- Employee discount
- Gym membership
3d
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
9d
Library Team Assistant
Hampshire County Council —Southampton
- £25,186 - £26,244 a year
- Google Suite
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
2d
Assistant Operations Manager
Now Student Living —Southampton
- £32,000 - £35,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
2d
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Head of IT Workplace Experience
Ageas —Eastleigh
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- School
9d
IT Support Engineer
Better —Bournemouth
- £30,000 - £35,000 a year
- Full-time
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
1d
Stocktaker - Southampton
nGeneration —Southampton
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
1d
Manufacturing & Process Quality Engineer
Capgemini Sogeti —Southampton
- Hybrid work
Assistant Procurement Specialist
Wessex NHS Procurement Limited —Southampton
- £32,073 - £39,043 a year
- Full-time
- Annual leave
- Employee discount
9d
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
6d
Production Controller (full time) (manufacturing)
Kraken Works Limited —Fareham
- Full-time
- Engineering
- Continuous improvement
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Operations Administrator
Aqua Cooling —Chandlers Ford
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Gym membership
- Referral programme
Standby Reception & Administration Assistant
Blue Cross —Southampton
- £14.24 an hour
- Public speaking
- Administrative experience
- Mentoring
Quick apply
7d
Field Service Engineer
Servibox LTD —Southampton
- £30,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Maintenance
- Communication skills
- Annual leave
Quick apply
4h
IT Service Desk Analyst
Help for Heroes —Salisbury
- £30,255 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee discount
10d
Manufacturing & Process Quality Engineer
Capgemini —Southampton
- Hybrid work
Service Technician
Trane Technologies —Southampton
- Weekend availability
- Maintenance
- Continuous improvement
- Computer skills

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it service management process jobs near southampton, eng

IT Service Desk Analyst

Elliotts -
Southampton

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Company pension
Employee discount

Qualifications

Desktop support
Driving Licence
ERP software
Customer support
Customer interaction
Retail experience

Full job description

Hours: 40 hours per week Monday to Friday

Location: Southampton, Head Office

Salary : Up to £30,000

About Elliotts

Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.

We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.

The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.

Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.

The Role

You will be supporting and assisting all service desk enquiries as they are raised, with an aim of ensuring all relevant information is captured so you can resolve the query. You will be supporting all aspects of our business systems, including client hardware, mobile phones, desk phones, Office365 and our ERP.

Responsibilities:

Log and update enquiries
Escalate issues into the 2nd line where appropriate
Visit branches as required
Maintain / update knowledgebase ensuring articles are relevant
Assisting with project work and undertaking smaller independent projects when required
Routine administration and housekeeping tasks as required within the department

Behaviours:

Approachable, friendly and able to build rapport
Good prioritisation and time management, able to balance competing issues to ensure the right issues are addressed first.
Able to work with frustrated or upset users in a calm and understanding manner, while focusing on resolving their issues.
Team player who will coordinate with colleagues to meet targets and confident enough to recognise issues they cannot resolve and escalate in a timely manner.

Must have:

Driving Licence
Experience / Understanding of how a merchant / retail environment works e.g. purchasing, selling, invoicing etc.
Can provide clear, concise written reports to second line and external support when escalating issues
Able to write clear documentation for different audiences.
Able to work with the business to product process maps for new and existing processes.
Experience / Competence with general desktop support (PC Hardware, Printers etc)

Who are you?

At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:

Friendly
Enthusiastic
Professional
Interested
Attentive
Helpful

What’s in it for me?

Annual profit share scheme
24/7 wellbeing support
22 days holiday
Enhanced Maternity and Paternity pay
Unlimited training
Staff discounts
Christmas Hamper
Monthly Pizza on us
Company pension

Quick apply

Refine Your Search

it service management process jobs in southampton, eng

IT Service Desk Analyst

Junior Operations Analyst

IT Service Management Process Architect

Desktop Support Technician

Library Team Assistant

Assistant Operations Manager

Logistics Data Analyst

Head of IT Workplace Experience

IT Support Engineer

Stocktaker - Southampton

Manufacturing & Process Quality Engineer

Assistant Procurement Specialist

IT Analyst Field Support Engineer

Production Controller (full time) (manufacturing)

Operations Administrator

Standby Reception & Administration Assistant

Field Service Engineer

IT Service Desk Analyst

Manufacturing & Process Quality Engineer

Service Technician

I want to receive the latest job alerts for it service management process in southampton, eng

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