Operations co Work, Jobs in Southampton, Eng (with Salaries)

Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Project Coordinator Telecoms Procurement.
B3 Communications Ltd —Southampton
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
16h
Team Leader
NEXT —Southampton
- £13.84 an hour
- Full-time
- Customer service
ITLM Operations Co-ordinator
Bell Integration —Portsmouth
- Microsoft Office
- Administrative experience
- IT
Receptionist / Bartender (Crew Member) - MOXY Southampton
Hotel Co 51 —Southampton
- £13.62 an hour
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Bereavement Service Team Co-ordination Manager
BCP Council —Bournemouth
- From £44,075 a year
- Microsoft Office
- Team management
- No degree
13d
HR Officer
Wonderseekers —Winchester
- £32,000 a year
- Part-time
- Microsoft Outlook
- Data analysis skills
- English
- Free parking
- Store discount
Quick apply
Training Scheme Co-ordinator
Above Bar Church —Southampton
- £13.45 an hour
- Part-time
- Microsoft Office
- Organisational skills
- School
Quick apply
Early Careers Partner, COO
Quilter —Southampton
- Full-time
- Organisational skills
Nanofabrication Technician
University of Southampton —Southampton
- £36,636 - £44,746 a year
- Full-time
- Laboratory experience
- University
- No degree
Supervisor
Southern Coop —Southampton
- £13.50 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
2d
Operations Coordinator
Mid Hampshire Healthcare Limited —Winchester
- £14.23 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
6d
General Manager
Mytime Active —Southampton
- £40,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Referral programme
Graduate Engineer Trainee (GET)
CT Automotive —Portsmouth
- Full-time
- AutoCAD
- Microsoft Excel
- Schematics
Quick apply
Project Coordinator - Siemens
Emcor —Chandlers Ford
- £34,500 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
13d
Key Lead - Westquay, Hollister
AFH STORES UK LIMITED —Southampton
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
11d
Operational Analyst
Roke —Romsey
- Full-time
- Bachelor's degree
- No degree
- Employee assistance programme
Administrator
CS Plumbing and Heating Services Ltd —Warsash
- £24,785 - £28,000 a year
- Full-time
- Customer service
- In-person
- Office experience
- Free parking
Quick apply
Customer Team Leader
Co-op —Southampton
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount

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Service Desk Co-ordinator

Trane Technologies -
Southampton

Apply Now

Job details

Full-time

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Position Overview:

The Service Coordinator is responsible for providing exceptional customer service and support. This role plays a crucial role in scheduling service technicians’ workload and support the coordination of customers’ needs and expectations. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes.

Key Responsibilities:

Customer and Technician Support:

A proactive approach on dealing with high volume incoming calls.
Schedule technician work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Ensure invoices are processed timely, within approval and target limits that have been agreed across departments.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Support service technicians and ensure appropriate team cover across regional service desk at peak times.
Communications with supervisors, technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in a customer care or service support role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Knowledge of processing invoices and Purchase Orders within levels of authority limits
Analytical thinking and problem-solving abilities.
Proficiency in using customer service software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Proficient in using Microsoft Office Suite.
Knowledge of Inspire systems, however, training can be given.
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

operations co jobs in southampton, eng

Service Desk Co-ordinator

Project Coordinator Telecoms Procurement.

Team Leader

ITLM Operations Co-ordinator

Receptionist / Bartender (Crew Member) - MOXY Southampton

Bereavement Service Team Co-ordination Manager

HR Officer

Training Scheme Co-ordinator

Early Careers Partner, COO

Nanofabrication Technician

Supervisor

Operations Coordinator

IT Support Officer

General Manager

Graduate Engineer Trainee (GET)

Project Coordinator - Siemens

Key Lead - Westquay, Hollister

Operational Analyst

Administrator

Customer Team Leader

I want to receive the latest job alerts for operations co in southampton, eng

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