process supervisor Work, Jobs in southampton, eng (with Salaries)

Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills
14d
Operations Supervisor (Waste)
FarehamBC —Fareham
- £39,691 - £44,013 a year
- Full-time
- Supervising experience
- Communication skills
9d
Warehouse Supervisor, Day Shift
Macintyre Scott and Co. Ltd —Totton
- Up to £33,280 a year
- Overtime
- Forklift
- Supervising experience
- Team management
- Free parking
- Employee assistance programme
Quick apply
13d
Mobile Roaming Officer Relief
ASEL —Southampton
- £12.71 - £15.00 an hour
- 12 hour shift
- Communication skills
- Employee assistance programme
- Employee discount
12h
Operations Supervisor, DBH3
Amazon UK Services Ltd. —Bournemouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
1d
Nightshift Replenishment Supervisor
Booker Group —Eastleigh
- Supervising experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
8d
Senior HR Advisor (Fixed Term Contract)
D Young & Co —Southampton
- Human resources
- Communication skills
GP Patch Associate Dean
NHS England —Southampton
- £131,827 a year
- Part-time
- School
- Annual leave
6d
Maths and English Tutor
Explore Learning —Whiteley
- £8.40 - £12.75 an hour
- Part-time
- English
- Paid training
Handler
FedEx EU —Southampton
- £13.29 an hour
- Full-time
- Employee assistance programme
Sr. Technician
Trane Technologies —Southampton
- Weekend availability
- Customer service
- Microsoft Office
- Continuous improvement
Trainee Psychological Wellbeing Practitioner
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Valley Park
- £28,392 - £31,157 a year
- Part-time
2d
Supervisor, Service Operations, IT
CooperVision —Fareham
- Full-time
- Customer service
- Bachelor's degree
- IT
Customer Service Supervisor - Sales
Jewson —Southampton
- Full-time
- Customer service
2d
Part time Cleaning Supervisor
Equans —Southampton
- £20,904 a year
- Part-time
- Annual leave
- Employee assistance programme
Project Manager
Securitas Technology UK —Southampton
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Project management
- Contracts
Quick apply
Picking Supervisor
Bestway Group —Titchfield
- Full-time
- Warehouse experience
- Leadership
- Communication skills
- Annual leave
Quick apply
Works Supervisor
Forestry England —Lyndhurst
- £30,105 a year
- Part-time
- English
- Travel
- Free parking
- Employee discount
6d
Facilities Supervisor
Lockheed Martin Corporation —Havant
- Full-time
- Management
- Maintenance
- Microsoft Office
Supervisor
Burrells —Winchester
- Up to £28,184 a year
- Weekend availability
- In-person
- Marketing
- Retail sales
- Employee discount
Quick apply

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Service Desk Co-ordinator

Trane Technologies -
Southampton

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Position Overview:

The Service Coordinator is responsible for providing exceptional customer service and support. This role plays a crucial role in scheduling service technicians’ workload and support the coordination of customers’ needs and expectations. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes.

Key Responsibilities:

Customer and Technician Support:

A proactive approach on dealing with high volume incoming calls.
Schedule technician work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Ensure invoices are processed timely, within approval and target limits that have been agreed across departments.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Support service technicians and ensure appropriate team cover across regional service desk at peak times.
Communications with supervisors, technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in a customer care or service support role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Knowledge of processing invoices and Purchase Orders within levels of authority limits
Analytical thinking and problem-solving abilities.
Proficiency in using customer service software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Proficient in using Microsoft Office Suite.
Knowledge of Inspire systems, however, training can be given.
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

process supervisor jobs in southampton, eng

Service Desk Co-ordinator

Operations Supervisor (Waste)

Warehouse Supervisor, Day Shift

Mobile Roaming Officer Relief

Operations Supervisor, DBH3

Nightshift Replenishment Supervisor

Senior HR Advisor (Fixed Term Contract)

GP Patch Associate Dean

Maths and English Tutor

Handler

Sr. Technician

Trainee Psychological Wellbeing Practitioner

Supervisor, Service Operations, IT

Customer Service Supervisor - Sales

Part time Cleaning Supervisor

Project Manager

Picking Supervisor

Works Supervisor

Facilities Supervisor

Supervisor

I want to receive the latest job alerts for process supervisor in southampton, eng

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