Responsive Work, Jobs in Southampton, Eng (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Referral programme
Quick apply
3d
Background Screening Administrator - Bournemouth
Enigma Security Solutions —Bournemouth
- £16 - £19 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Child and Family Support Worker
Hampshire County Council —Havant
- £33,178 - £36,369 a year
- Temporary
- Hybrid work
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
11d
Administrator
University of Portsmouth —Portsmouth
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Communication skills
- Employee discount
5d
Personal Assistant to the Bishop of Basingstoke
Bishop of Winchester —New Alresford
- £25,167 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
5d
Early Years Practitioner
Dingley's Promise —Southampton
- £13.15 - £13.70 an hour
- Part-time
- Childcare
- In-person
- Communication skills
Quick apply
VISA Co-ordinator
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- University
- Communication skills
- Annual leave
5d
Personal Assistant – Employment Law
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Legal Assistant – Residential Conveyancing
Eric Robinson Solicitors —Southampton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Life insurance
Student Recruitment Operations Officer
Bournemouth University —Bournemouth
- £30,378 - £37,694 a year
- Hybrid work
- Management
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
4d
Research Engagement & Impact Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Administrative experience
- Computer skills
9d
Intensive Support Worker - Southampton
PBS4 —Southampton
- £15.68 - £15.69 an hour
- Temporary
- Travel
- IT
- Paid training
- Annual leave
Quick apply
Customer Services Officer (Housing)
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
LEGAL ASSISTANT – PRIVATE CLIENT TEAM (Administration)
Scott Bailey LLP —Lymington
- Up to £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
5d
Housing support worker - Southampton
Nacro —Southampton
- £26,807 - £27,807 a year
- Call to connect
- Microsoft Outlook
- Travel
- Organisational skills
Quick apply
Children's Services Support Worker bank-weekday working shifts
Honeypot children's charity —Southampton
- £13.45 an hour
- Part-time
- Childcare
- Travel
- Communication skills
- Annual leave
Future Talent Traineeship Programme - Southampton
Tesla —Southampton
- Weekend availability
- Sales
- Driving
- Travel
5d
Projects and Events Coordinator - trans mental wellbeing Charity
Beyond Reflections —Southampton
- £12.71 - £15.00 an hour
- Part-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
5d
Actemium Automation Hampshire - Business Unit Administrator (6 month fixed term contract)
Actemium UK —Waterlooville
- £22,000 - £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
4d
Front of House/Bar Staff
Kings Theatre Trust Ltd —Portsmouth
- £12.71 an hour
- Part-time
- Bar
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
11d

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Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour
3 days ago

Benefits

Referral programme

Qualifications

Customer service
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

responsive jobs in southampton, eng

Customer Service Officer

Background Screening Administrator - Bournemouth

Child and Family Support Worker

Administrator

Personal Assistant to the Bishop of Basingstoke

Early Years Practitioner

VISA Co-ordinator

Personal Assistant – Employment Law

Legal Assistant – Residential Conveyancing

Student Recruitment Operations Officer

Research Engagement & Impact Administrator

Intensive Support Worker - Southampton

Customer Services Officer (Housing)

LEGAL ASSISTANT – PRIVATE CLIENT TEAM (Administration)

Housing support worker - Southampton

Children's Services Support Worker bank-weekday working shifts

Future Talent Traineeship Programme - Southampton

Projects and Events Coordinator - trans mental wellbeing Charity

Actemium Automation Hampshire - Business Unit Administrator (6 month fixed term contract)

Front of House/Bar Staff

I want to receive the latest job alerts for responsive in southampton, eng

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