retention manager Work, Jobs in southampton, eng (with Salaries)

Growth Manager
Mitchell & Stones —Southampton
- £40,000 - £50,000 a year
- Full-time
- Travel
- Conflict management
- In-person
- Flexitime
- Work from home
Quick apply
11d
Service Manager - Toyota
Snows Group —Hedge End
- £55,000 a year
- Full-time
- Customer service
- English
- Team management
Account Manager
ClearCourse —Waterlooville
- £40,000 - £45,000 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Connells Group —Southampton
- Full-time
- Customer service
- Communication skills
Quick apply
5d
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Business Development Manager
ClearCourse —Waterlooville
- £50,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Trainee Children's Home Manager - LD
Keys Children —Southampton
- £35,805 a year
- Full-time
- Leadership
- Paid training
- Annual leave
Quick apply
Regional Operations Manager
Cross Rental Services Group —Andover
- HVAC
- Leadership
- Communication skills
Quick apply
10d
Retail Media Sales Operations & Enablement Manager
B&Q —Eastleigh
- Up to £60,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Sales Representative – Multiple Levels (Junior SDR to Account Manager)
We Have a Meeting —Bournemouth
- £25,000 - £60,000 a year
- Full-time
- Marketing
- English
- Analysis skills
- Annual leave
- Employee discount
Quick apply
General Manager
SHANKLIN & SANDOWN GOLF CLUB —Sandown
- £45,000 - £50,000 a year
- Full-time
- Management
- Continuous improvement
- Human resources
- Relocation assistance
Quick apply
4d
Equipment Hire Account Manager (Full Time)
Leasium Limited —Fareham
- £26,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
Quick apply
6d
Regional Manager - Level 3 and up in beauty or similar (Laser)
SoKo Clinic —Southampton
- £13.50 - £16.00 an hour
- Part-time
- Management
- Supervising experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
4d
General Manager
Daish's Group —Bournemouth
- Maintenance
- Hotel
- Resort
- Annual leave
Quick apply
Paid Social Lead
LeMieux Ltd —Romsey
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Human Resources & People Manager
learndirect Ltd —Bournemouth
- £50,000 - £60,000 a year
- Human resources
- Referral programme
Quick apply
11d
General Showroom Manager
Wren —Winchester
- £34,900 - £70,000 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Customer Success Operations Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Annual leave
- Employee assistance programme
Head of Regulatory Analysis / Appraisal and Assurance
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
10d
Account Manager
Bistech Group plc —Ferndown
- Up to £40,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
5d

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Growth Manager

Mitchell & Stones
Southampton

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
11 days ago

Benefits

Flexitime
Work from home
On-site parking

Qualifications

Conflict management
B2B
B2B sales
Communication skills
Marketing

Full job description

Mitchell & Stones: Growth Manager

Southampton, UK · Full-time

About us

Mitchell & Stones is a digital marketing agency based in Southampton. We work with ambitious businesses across the UK, delivering marketing strategies and campaigns that drive real commercial outcomes. This is a senior hire at the heart of how we grow, responsible for bringing in new revenue, protecting the revenue we have, and making sure every client we work with stays and expands.

About the role

You will own the full growth function at Mitchell & Stones. That means generating new business, closing it, tracking revenue across the agency, and working closely with account management to protect retained income and reduce client churn.

This is not a siloed sales role. You will be equally focused on what happens after a client signs: scoping work accurately, identifying expansion opportunities, and stepping in when a relationship needs attention. You need commercial instinct, genuine operational capability, and the credibility to represent the agency at director level.

What you'll be responsible for

New business

Own and manage all lead generation channels: LinkedIn outreach, cold email, direct mail, expos, and third-party platforms including Bark
Manage the BD executive and two BD admins, ensuring campaign operations run smoothly and monthly changeovers happen without issue
Conduct discovery calls with prospective clients, typically business owners and commercial directors, and qualify both fit and viability
Build tailored proposal decks and deliver them in person across the UK
Lead negotiations, agree pricing, and close deals that are right for the client and profitable for the agency
Handle all paperwork at sign-off and own the handover to account management, setting every new client up for a strong start

Revenue generation and protection

Produce a monthly BD report tracking leads, spend, cost per lead, and progress against revenue targets
Maintain the agency's revenue tracker across retained clients, project work, and pipeline, including forecasting and expansion opportunities
Scope website and one-off project enquiries accurately before they are confirmed
Monitor retained client health and flag at-risk accounts early, working with account management to address issues before they become churn
Lead rescoping, expansion, and conflict resolution conversations when client relationships need attention

Operations and strategy

Identify new lead generation opportunities and test new channels and formats
Manage print spend and data acquisition budgets
Work with the design team to produce collateral that converts: brochures, expo materials, and proposal decks
Contribute to agency positioning: case studies, website content, and sales-relevant updates
Maintain a close working relationship with account management to ensure what's sold can genuinely be delivered

What we're looking for

Commercially sharp: you understand margins, pipeline, forecasting, and what drives retention
Naturally personable and able to build genuine relationships quickly, with both prospects and existing clients
A strong listener who diagnoses a problem before trying to solve it; we sell consultatively
Confident going into new environments and owning them from the start
Experienced managing a small team and keeping complex operations running to a standard
Willing to travel across the UK regularly for in-person proposal and client meetings
Proactive and self-directed; you see what needs doing and do it
Comfortable briefing a design team and contributing to sales collateral

Pay: £40,000.00-£50,000.00 per year

Benefits:

Flexitime
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in southampton, eng

Growth Manager

Service Manager - Toyota

Account Manager

Customer Service Advisor

Customer Data Insights Analyst

Business Development Manager

Trainee Children's Home Manager - LD

Regional Operations Manager

Retail Media Sales Operations & Enablement Manager

Sales Representative – Multiple Levels (Junior SDR to Account Manager)

General Manager

Equipment Hire Account Manager (Full Time)

Regional Manager - Level 3 and up in beauty or similar (Laser)

General Manager

Paid Social Lead

Human Resources & People Manager

General Showroom Manager

Customer Success Operations Manager

Head of Regulatory Analysis / Appraisal and Assurance

Account Manager

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