Senior technical support Work, Jobs in Southampton, Eng (with Salaries)

Sr. Technician
Trane Technologies —Southampton
- Weekend availability
- Customer service
- Microsoft Office
- Continuous improvement
Condition Based Monitoring Expert
Advanced Technology Services —Titchfield
- Remote
- Customer service
- Maintenance
- Continuous improvement
Head of Data and Data Management
Procode Technology Limited —Eastleigh
1d
Medical Equipment Technical Lead
Hampshire Hospitals NHS Foundation Trust —Winchester
- £49,387 - £56,515 a year
- Full-time
Director of Design
Benifex —Southampton
- £100,000 - £136,000 a year
- Remote
Programme Manager
Ocean Infinity —Southampton
- Full-time
- Communication skills
Home Adaptations Senior Caseworker
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Administrative experience
- Supervising experience
- Case management
- Employee assistance programme
- Employee discount
9d
Senior Tech Support Specialist
Entrust —Whiteley
- Full-time
- Hybrid work
- Computer Science
- English
- Microsoft Office
2d
Senior Risk Specialist
Lloyd's Register Group —Southampton
- English
- Project management
- Travel
8d
Highways Infrastructure Manager
Southampton City Council —Southampton
- £52,413 - £58,865 a year
- Full-time
- Management
- Project management
- IT
- Employee assistance programme
- Employee discount
Supply Chain & Planning Coordinator
Guild Bespoke Metalworks Ltd —Southampton
- Full-time
- Oracle
- ERP systems
- In-person
- Free parking
Quick apply
Senior Frontend Engineer
Benifex —Southampton
- £70,000 - £90,000 a year
- Remote
- APIs
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Senior Infrastructure Engineer
Procode Technology Limited —Eastleigh
- £55,000 a year
- Azure
- Annual leave
- Employee assistance programme
Fire Engineering Opportunities
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Hybrid work
- Engineering
- Employee discount
Senior Administrator, ODD
Gen II Fund Services —Southampton
- Hybrid work
- Bachelor's degree
- Communication skills
Solution Consultant
Benifex —Southampton
- Remote
- Sales
- Human resources
- Communication skills
- Employee assistance programme
Home Adaptations Technical Officer
Southampton City Council —Southampton
- £32,061 - £36,362 a year
- Full-time
- Administrative experience
- Case management
- Organisational skills
- Employee assistance programme
- Employee discount
9d
Senior Energy Officer (Projects)
Portsmouth City Council —Portsmouth
- £47,181 - £51,356 a year
- Master's degree
- Leadership
Senior Multi Disciplined NDT Technician
Oceaneering —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
9h
Head of Systems
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Agile
- Free parking
- Employee assistance programme

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Sr. Technician

Trane Technologies -
Southampton

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Job details

Full-time

Qualifications

Driving Licence
Customer service
Microsoft Office
Continuous improvement
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Field-based: Work is conducted on-site at customer locations.

Position Overview:

The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes.

Key Responsibilities:

Customer and Technical:

Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in service or field-based technician role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Analytical thinking and problem-solving abilities.
Proficiency in using, Apps, diagnostic software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Appropriate skilled based certificates with F-Gas
Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays
Proficient in using Microsoft Office Suite.
UK Drivers licence as a company vehicle will be allocated
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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Refine Your Search

senior technical support jobs in southampton, eng

Sr. Technician

Condition Based Monitoring Expert

Head of Data and Data Management

Medical Equipment Technical Lead

Director of Design

Programme Manager

Home Adaptations Senior Caseworker

Senior Tech Support Specialist

Senior Risk Specialist

Highways Infrastructure Manager

Supply Chain & Planning Coordinator

Senior Frontend Engineer

Senior Infrastructure Engineer

Fire Engineering Opportunities

Senior Administrator, ODD

Solution Consultant

Home Adaptations Technical Officer

Senior Energy Officer (Projects)

Senior Multi Disciplined NDT Technician

Head of Systems

I want to receive the latest job alerts for senior technical support in southampton, eng

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