Service desk technician Work, Jobs in Southampton, Eng (with Salaries)

Service Desk IT Technician Level 1
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Windows
- IT
- Communication skills
- Work from home
9d
Sr. Technician
Trane Technologies —Southampton
- Weekend availability
- Customer service
- Microsoft Office
- Continuous improvement
Service Technician - Hire
Trane Technologies —Southampton
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
- Life insurance
10d
Front Desk Receptionist
I M Accident Repair Centre —Penton Mewsey
- £27,000 - £33,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
10d
Service Technician - South Region - ICS Cool Energy Ltd
Trane Technologies —Southampton
- Weekend availability
- Customer service
- Microsoft Office
- Continuous improvement
Recruitment Consultant - Aerospace
Gattaca Plc —Whiteley
- £28,000 - £40,000 a month
- Communication skills
Theatre Technician (Sound Focused, Multi-Discipline)
Kings Theatre Trust Ltd —Portsmouth
- £26,928.72 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Employee discount
- Sick pay
Quick apply
7d
Theatre Technician (CASUAL)
Kings Theatre Trust Ltd —Portsmouth
- £13 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
4d
ICT Technician - Level 5
ST BART'S MULTI ACADEMY TRUST —St. Bartholomew
- £26,403 - £28,598 a year
- Full-time
- School
- Employee discount
3d
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
Commercial Gas Heating Test Technician
Trane Technologies —Southampton
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
Recruitment Consultant - Aerospace
Gattaca —Fareham
- £28,000 - £40,000 a year
- Communication skills
Fully qualified Beauty Therapist/Nail Technician
Be loved —Southampton
- £25,000 - £30,000 a year
- Part-time
- English
- In-person
- Free parking
- Flexitime
Quick apply
Care Coordinator
Bournemouth East Collaborative PCN —Bournemouth
- £13.24 an hour
- Part-time
- Microsoft Excel
- English
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Self Employed Nail Technician
Salon 21 by Alexandra —Waterlooville
- Part-time
- Customer service
- Free parking
- Store discount
Quick apply

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Service Desk IT Technician Level 1

Hampshire County Council -
Winchester

Apply Now

Job details

Permanent
£25,186 - £26,244 a year
9 days ago

Benefits

Work from home

Qualifications

Windows
IT
Communication skills

Full job description

Job Details:

Job Reference: HCC624324

Salary Range: £25,186 - £26,244 per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37

Contract Type: Permanent

Closing Date: 24 June 2026

The Role:

Hampshire County Council provides high quality public services to over a million customers. The Hampshire IT department plays a vital role in providing support to internal departments across a wide range of systems, applications, and services.

This is an exciting opportunity to join the frontline support team following the introduction of new systems to support the organisation such as a generative AI chatbot. The successful candidate will be an integral part of chatbot development both through enhancement of the tool itself via CoPilot studio, and creation of knowledge documents for chatbot to utilize.

The Frontline Support teams include the Service Desk, Access Control and Equipment Request Teams. The successful candidate will have opportunities to learn and work in a variety of areas to develop skills and knowledge across the whole of the Frontline teams.

What you’ll do:

Our Frontline support team consists or Tier 1 and Tier 2 IT Technicians. This Tier 1 role provides the initial support to our userbase for their IT problems. You will be liaising with users via webchat, online form and telephone with a strong customer service focus. You will also have the opportunity to work on other workstreams such as Chatbots, Knowledge creation and Microsoft Power apps.

What we’re looking for:

Key to this role is a basic knowledge of IT including experience using Microsoft Windows and Office applications, alongside impeccable verbal and written communication skills, the ability to multitask and prioritise a varied range of tasks. The ideal candidate will demonstrate willingness to learn and build proficiency across a variety of new and evolving systems/platforms.

Why join us?

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. We can offer great flexible working options for this role as we've invested heavily in various technologies to support ongoing remote working options. This role can be partly carried out remotely, but some office-based working will be required to support business needs.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.

Additional Information:

Service Desk IT Technician Level 1 Candidate Pack

Contact Details for an Informal Discussion:

Dominic Ashton, Service Desk IT Team Leader on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

service desk technician jobs in southampton, eng

Service Desk IT Technician Level 1

Sr. Technician

Service Technician - Hire

Front Desk Receptionist

Service Technician - South Region - ICS Cool Energy Ltd

Recruitment Consultant - Aerospace

Theatre Technician (Sound Focused, Multi-Discipline)

Theatre Technician (CASUAL)

ICT Technician - Level 5

IT Support Technician

Commercial Gas Heating Test Technician

Recruitment Consultant - Aerospace

Fully qualified Beauty Therapist/Nail Technician

Care Coordinator

Self Employed Nail Technician

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