Bank officer Work, Jobs in Southampton, Ham (with Salaries)

Customer Service Officer
Eastleigh Borough Council —Eastleigh
- £26,685 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
4d
Port Control Officer
Portsmouth City Council —Portsmouth
- £28,239 - £49,601 a year
- Weekend availability
- Customer service
- English
- Computer skills
5d
Coroners Officer
Wiltshire Police —Salisbury
- £35,736 - £37,476 a year
- Part-time
- English
- Annual leave
Office Experience & Leadership Support Coordinator
Benifex —Southampton
- £29,000 - £33,000 a year
- Microsoft Office
- Organisational skills
- Front desk
- Employee assistance programme
Part-Time Receptionist - Southampton (South-Central)
HM Prison & Probation Service —Southampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
14d
Business Support Officer
Maritime and Coastguard Agency —Southampton
- £26,607 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
12d
Tenant Liaison Officer
Sureserve —Portsmouth
- £27,976 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Bank Security Officer
Hampshire Hospitals NHS Foundation Trust —Winchester
- £12.75 - £13.17 an hour
- Weekend availability
- Travel
- Annual leave
4d
Casual Matchday Safety Steward
Portsmouth Football Club —Southsea
- From £12.71 an hour
- Weekend availability
- English
- First Aid Certification
- In-person
Quick apply
1h
Exams Officer
Brockenhurst College —Brockenhurst
- £24,834 - £27,211 a year
- Full-time
- Microsoft Word
- Childcare
- Microsoft Excel
- Free parking
- Employee assistance programme
2d
Payroll & Benefits Officer
Ageas —Eastleigh
- £27,000 - £33,000 a year
- Part-time
- Hybrid work
- Administrative experience
- IT
- School
5d
Project Support Officer (Fixed Term)
Bournemouth University —Bournemouth
- £34,610 - £43,482 a year
- Hybrid work
- Annual leave
- Flexitime
Programme Officer (Two Positions Available)
Bournemouth University —Bournemouth
- £26,093 - £31,236 a year
- Hybrid work
- Annual leave
- Flexitime
Telesales Compliance Officer
Luxion Sales Limited —Valley Park
- £27,976 a year
- Full-time
- Hybrid work
- Communication skills
10d
Estates and Governance Officer
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
5d
Prisoner Custody Officer
Serco Plc —Winchester
- £24,596 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Employee assistance programme
Apprentice Environmental Health Officer
New Forest District Council —Lyndhurst
- £27,939 - £34,654 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
4d
Compliance and Facilities Officer
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Maintenance
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
3h
Operations & Projects Officer
Bournemouth University —Bournemouth
- £30,378 - £37,694 a year
- Hybrid work
- Marketing
- Project management
- Organisational skills
- Annual leave
- Flexitime
4d
Residential Services Support Officer (Adults)
Hampshire County Council —Andover
- £27,780 - £30,564 a year
- Weekend availability
- IT
- Care plans
- Communication skills
2d

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bank officer jobs near southampton, ham

Customer Service Officer

Eastleigh Borough Council -
Eastleigh

Apply Now

Job details

Permanent | Part-time
£26,685 a year
4 days ago

Benefits

Additional leave
Annual leave
Company pension
Employee discount

Qualifications

GCSE
Communication skills

Full job description

Vacancy

Post Title

Customer Service Officer

Directorate

People & Communities

Location

Eastleigh House

Advert Close date

08/07/2026

Job description

Job advert text

Customer Service Officer
Up to 25 hours per week
£26,685 (band 3) per annum pro rata
Permanent
Eastleigh House

Make a difference where it really matters
Every day, our Customer Support Officers are the first point of contact for residents, businesses and visitors who need help, often at important or challenging moments.

If you’re someone who enjoys solving problems, helping people navigate services, and taking ownership of issues through to resolution, this could be the role for you.

At Eastleigh Borough Council, we’re committed to building sustainable, healthy communities, and our Customer Support team plays a vital role in making that happen.

The role
This is a varied, fast-paced frontline role where no two days are the same. You’ll be supporting customers across multiple channels, face-to-face, phone and digital, helping them access the services they need quickly and effectively.

What your day might look like

Supporting a resident at reception with a complex enquiry

Handling phone and digital queries, resolving issues at first point of contact wherever possible

Helping customers navigate and use online services confidently

Identifying when someone may need extra support and ensuring they get to the right place

Keeping accurate records and ensuring data is handled securely

Working closely with colleagues and other services to get the right outcomes for customers

What you’ll be responsible for

Delivering a high-quality, inclusive and professional customer experience

Taking ownership of customer enquiries through to resolution wherever possible

Promoting digital and self-service options to improve accessibility and efficiency

Working to service standards and performance targets as part of a team

Maintaining confidentiality and complying with data protection requirements

Building and maintaining strong knowledge of Council services and systems

Identifying opportunities to improve how we support our customers

About you
We’re looking for someone who is:

Experienced in a customer-facing role, ideally handling a range of enquiries

Calm, professional and resilient, even in challenging situations

A strong communicator who can adapt to different people and needs

Comfortable using multiple systems and learning new processes

Proactive and solutions-focused, taking ownership of issues

Passionate about helping people and delivering a great service

You’ll also need GCSE English and Maths at grade C (or equivalent).

Why join us?
This is more than a customer service role, it’s an opportunity to have a real impact on people’s day-to-day lives in your community.

In return, we offer:

A supportive and collaborative team environment

A strong commitment to your learning and development

Flexible working options

The chance to influence and improve how services are delivered

Our benefits include:

23-28 days annual leave (depending on local government continuous service)

Flexible working, with the ability to accrue up to 2 additional days leave per month

Defined Benefit Pension Scheme

30% discount at Places Leisure, Eastleigh

Confidential Employee Advice and Support Programme

Accredited Living Wage Employer

Hours of work
This is a part-time role of up to 25 hours per week. To support peak demand, you’ll need to be available during our core lunchtime period (11:00am to 2:30pm as a minimum). Outside of these hours, there is flexibility in how the remaining hours are worked, depending on service needs.

Our opening hours are Monday to Friday, 8:30am to 5:00pm. We are closed weekends and bank holidays. Your shift will be within these working hours.

Interested?
If you’re motivated by helping people, solving problems, and being part of a team that genuinely makes a difference, we’d love to hear from you.

A quick note on applications
While tools like AI can support application writing, we place real value on authentic, personalised responses.

Applications that are too generic or overly polished often don’t reflect the skills we’re looking for. We’d much rather hear about your real experiences, how you approach challenges, and what motivates you to work in customer support.

Closing date: 8 July 2026
Interview dates: 1st stage 16 July 2026
2nd stage 23 July 2026

Employment & compensation

Employment type

Part time

Employment status

Permanent

Weekly contract hours

25.00

Salary band

Salary (£)

26685

Apply Now

Refine Your Search

bank officer jobs in southampton, ham

Customer Service Officer

Port Control Officer

Coroners Officer

Office Experience & Leadership Support Coordinator

Part-Time Receptionist - Southampton (South-Central)

Business Support Officer

Tenant Liaison Officer

Bank Security Officer

Casual Matchday Safety Steward

Exams Officer

Payroll & Benefits Officer

Project Support Officer (Fixed Term)

Programme Officer (Two Positions Available)

Telesales Compliance Officer

Estates and Governance Officer

Prisoner Custody Officer

Apprentice Environmental Health Officer

Compliance and Facilities Officer

Operations & Projects Officer

Residential Services Support Officer (Adults)

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