Hotel assistant Work, Jobs in Southampton, Ham (with Salaries)

Hotel Receptionist
Southampton Harbour Hotel —Southampton
- Weekend availability
- Customer service
- Hotel
- Organisational skills
Quick apply
6d
Receptionist / Bartender (Crew Member) - MOXY Southampton
Hotel Co 51 —Southampton
- £13.62 an hour
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
F&B Assistant
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Referral programme
Quick apply
14d
Casual Receptionist
Doubletree by Hilton Southampton —Southampton
- Part-time
- Bar
- Hotel
- IT
- Free parking
- Employee assistance programme
Quick apply
11h
Hotel Receptionist
Elizabeth Hotel —Southampton
- £12.71 - £13.21 an hour
- Part-time
- Hospitality
- Hotel
- IT
Quick apply
Kitchen Assistant
Farmhouse Inns —Southampton
- Up to £13.75 an hour
- Part-time
- Employee assistance programme
- Employee discount
M&E Assistant
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Referral programme
Quick apply
Casual Night Receptionist
Doubletree by Hilton Southampton —Southampton
- £13.21 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
13d
Night Porter/Receptionist
Grand Hotel Excelsior UK —Southampton
- £13.00 - £13.50 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
Quick apply
12h
Kitchen Assistant
Village Hotels - Eastleigh - Kitchen —Chandler's Ford
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4h
Office Assistant - Accounts/HR Department
Country Inns (Southern) Ltd —Southampton
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
11d
Food and Beverage Assistant
New Park Manor Hotel —Brockenhurst
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Service Assistant (Casual)
Holiday Inn Express Portsmouth —Portsmouth
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Free parking
- Employee discount
Quick apply
13d
Full Time Receptionist - Forest Lodge Hotel
New Forest Collection —Lyndhurst
- Up to £26,346.80 a year
- Weekend availability
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Food and Beverage Assistant
Hotel Collingwood —Bournemouth
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
2d
Hotel Night Receptionist - Part Time
Royal Maritime Hotel —Portsmouth
- £12.88 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
6d
Casual Food & Beverage Assistant
HandPickedHotels —Brockenhurst
- £13 an hour
- Weekend availability
- Hospitality
- Hotel
- Restaurant experience
- Flexible schedule
Food and Beverage Assistant
Lainston House Hotel —Winchester
- Bar
- Communication skills
- School
- Employee assistance programme
- Employee discount
12d
Receptionist
Marwell Hotel —Winchester
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Conference & Events Assistant - Live In
HandPickedHotels —Brockenhurst
- £13 an hour
- Weekend availability
- Hotel
- IT
- Employee assistance programme
- Employee discount

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Hotel Receptionist

Southampton Harbour Hotel -
Southampton

Quick apply

Job details

Full-time
6 days ago

Qualifications

Customer service
Organisational skills
Front desk
IT
Communication skills
Hotel experience

Full job description

Introducing lifestyle luxury to the marina and city, Southampton Harbour Hotel & Spa has transformed Ocean Village with its striking super-yacht inspired design.
Featuring stunning contemporary interiors, alongside the group’s award-winning restaurant and spa brands and the city’s most exciting rooftop destination bar, the hotel’s unique design reflects Southampton’s thriving marine culture and offers a gateway to the beautiful Solent.
On the ground floor, The Jetty restaurant, already an award-winning concept drifts out onto an extensive outdoor terrace, featuring luxury relaxation pods to take in the marina views. A further large open plan lounge provides the perfect setting for informal drinks and dining.
The top floor features ‘HarBAR on 6th’, a spectacular rooftop destination bar, kitchen and club, with outdoor fire pits and a wood fired pizza oven. Head here for great cocktails, relaxed dining and the most stunning sunset views.
The hotel features Southampton’s most impressive events space – perfect for weddings and events with the capacity for up to 250 guests.

As a Hotel Receptionist at Harbour Hotel Southampton, you will be the first point of contact for our guests, delivering exceptional 5-star customer service from arrival through to departure. You will play a key role in creating memorable guest experiences by providing a warm welcome, anticipating guest needs, and ensuring every interaction reflects the luxury standards of the hotel.

Key Responsibilities

Welcome guests professionally and efficiently, ensuring a seamless check-in and check-out experience.
Provide exceptional 5-star customer service, exceeding guest expectations at every opportunity.
Handle reservations, room allocations, and guest requests accurately using the hotel management system.
Respond promptly and professionally to guest enquiries, complaints, and special requests.
Maintain detailed knowledge of hotel facilities, local attractions, dining options, and events to assist guests effectively.
Coordinate with housekeeping, maintenance, food & beverage, and other departments to ensure guest satisfaction.
Process payments, invoices, and cash handling procedures in accordance with company policies.
Answer telephone calls and email enquiries in a professional and courteous manner.
Uphold confidentiality and data protection standards at all times.
Ensure the reception area remains clean, organised, and representative of a luxury hospitality environment.

5-Star Service Standards

Demonstrate exceptional attention to detail and a genuine passion for hospitality.
Anticipate guest needs before they arise and proactively offer assistance.
Maintain a polished and professional appearance in line with hotel standards.
Deliver personalised service to create memorable guest experiences.
Consistently represent the Harbour Hotels brand values and commitment to excellence.

Skills & Experience

Previous experience in a hotel reception, front office, or customer service role is preferred.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to multitask in a fast-paced environment.
Professional, friendly, and approachable manner.
Competent IT skills and experience using hotel reservation systems 'Opera'.
Flexible approach to working shifts, including evenings, weekends, and bank holidays.
Strong problem-solving abilities and attention to detail.

What We Look For

We are seeking individuals who are passionate about delivering outstanding guest experiences and who understand the importance of luxury hospitality. The ideal candidate will be confident, enthusiastic, and committed to maintaining the highest standards expected within a 5-star hotel environment.

INDFOH

Quick apply

Refine Your Search

hotel assistant jobs in southampton, ham

Hotel Receptionist

Receptionist / Bartender (Crew Member) - MOXY Southampton

F&B Assistant

Casual Receptionist

Hotel Receptionist

Kitchen Assistant

M&E Assistant

Casual Night Receptionist

Night Porter/Receptionist

Kitchen Assistant

Office Assistant - Accounts/HR Department

Food and Beverage Assistant

Guest Service Assistant (Casual)

Full Time Receptionist - Forest Lodge Hotel

Food and Beverage Assistant

Hotel Night Receptionist - Part Time

Casual Food & Beverage Assistant

Food and Beverage Assistant

Receptionist

Conference & Events Assistant - Live In

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