Service desk Work, Jobs in Southampton, Ham (with Salaries)

IT Service Desk Analyst
Elliotts —Southampton
- Up to £30,000 a year
- Full-time
- Employee discount
Quick apply
Inbound Call Centre Operative
Sopra Steria —Southampton
- £26,300 a year
- Hybrid work
- Organisational skills
- Annual leave
- Work from home
5d
1st/2nd Line IT Support Technician
icode systems ltd —Fareham
- £27,000 - £30,000 a year
- Full-time
- Azure
- AWS
- In-person
- Free parking
- Sick pay
Quick apply
13h
Managed Service Desk Engineer
Onecom —Fareham
- £26,500 a year
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick apply
1d
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
9d
Care Home Receptionist
Allegra Care —Fordingbridge
- £13.50 an hour
- Part-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
ERP Support Helpdesk
Medatech UK —Eastleigh
- From £28,000 a year
- Full-time
- Computer literacy
- SQL
- Computer skills
- Sick pay
Quick apply
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
Quick apply
DB&T Service Desk Technician
Veolia ES (UK) Limited —Otterbourne
- £27,300 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Employee discount
Quick apply
Administrative Assistant
GDST —Southsea
- £27,132 a year
- Part-time
- Administrative experience
- Experience working with children
- Front desk
- Employee assistance programme
- Employee discount
Concierge
Emcor —Chandlers Ford
- Computer literacy
- Front desk
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
1d
IT Applications Support Analyst
Blake Morgan —Southampton
IT Service Desk Analyst
Help for Heroes —Salisbury
- £30,255 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee discount
9d
Corporate Receptionist
Mitie —Cowes
- Microsoft Word
- Microsoft Outlook
- Databases
5d
Guest Service Supervisor
Mitie —Portsmouth
- £14.37 an hour
- Weekend availability
- Supervising experience
- Team management
- Front desk
IT Support Engineer
Better —Bournemouth
- £30,000 - £35,000 a year
- Full-time
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
23h
IT Support Apprentice
PETA —Fareham
- £16,640 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Service Coordinator - Office based
P & I Generators —Havant
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Time management
Quick apply
Dealership Host
Snows Group —Waterlooville
- £29,741 a year
- Part-time
- Computer literacy
- Data entry
- Front desk
- Employee assistance programme
- Referral programme
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel

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IT Service Desk Analyst

Elliotts -
Southampton

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Company pension
Employee discount

Qualifications

Desktop support
Driving Licence
ERP software
Customer support
Customer interaction
Retail experience

Full job description

Hours: 40 hours per week Monday to Friday

Location: Southampton, Head Office

Salary : Up to £30,000

About Elliotts

Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.

We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.

The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.

Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.

The Role

You will be supporting and assisting all service desk enquiries as they are raised, with an aim of ensuring all relevant information is captured so you can resolve the query. You will be supporting all aspects of our business systems, including client hardware, mobile phones, desk phones, Office365 and our ERP.

Responsibilities:

Log and update enquiries
Escalate issues into the 2nd line where appropriate
Visit branches as required
Maintain / update knowledgebase ensuring articles are relevant
Assisting with project work and undertaking smaller independent projects when required
Routine administration and housekeeping tasks as required within the department

Behaviours:

Approachable, friendly and able to build rapport
Good prioritisation and time management, able to balance competing issues to ensure the right issues are addressed first.
Able to work with frustrated or upset users in a calm and understanding manner, while focusing on resolving their issues.
Team player who will coordinate with colleagues to meet targets and confident enough to recognise issues they cannot resolve and escalate in a timely manner.

Must have:

Driving Licence
Experience / Understanding of how a merchant / retail environment works e.g. purchasing, selling, invoicing etc.
Can provide clear, concise written reports to second line and external support when escalating issues
Able to write clear documentation for different audiences.
Able to work with the business to product process maps for new and existing processes.
Experience / Competence with general desktop support (PC Hardware, Printers etc)

Who are you?

At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:

Friendly
Enthusiastic
Professional
Interested
Attentive
Helpful

What’s in it for me?

Annual profit share scheme
24/7 wellbeing support
22 days holiday
Enhanced Maternity and Paternity pay
Unlimited training
Staff discounts
Christmas Hamper
Monthly Pizza on us
Company pension

Quick apply

Refine Your Search

service desk jobs in southampton, ham

IT Service Desk Analyst

Inbound Call Centre Operative

1st/2nd Line IT Support Technician

Managed Service Desk Engineer

Desktop Support Technician

Care Home Receptionist

ERP Support Helpdesk

Customer Support Administrator

DB&T Service Desk Technician

Administrative Assistant

Concierge

IT Applications Support Analyst

IT Service Desk Analyst

Corporate Receptionist

Guest Service Supervisor

IT Support Engineer

IT Support Apprentice

Service Coordinator - Office based

Dealership Host

Local IT Lead

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