Computer technician Work, Jobs in Southampton (with Salaries)

2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
1d
Creative Computing Technician
University of Southampton —Southampton
- Full-time
- University
- JavaScript
- Python
14d
Phone and computer technician/ packer
Little Lives UK —Bournemouth
- From £12.75 an hour
- Full-time
- Forklift
- Warehouse experience
- In-person
- Store discount
- Employee discount
Quick apply
1d
Senior Multi Disciplined NDT Technician
Oceaneering —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Maintenance Technician
CompassRock International —Southampton
- £30,000 - £33,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Sick pay
Quick apply
Laboratory Technician Apprenticeship
Skills 4 Group —Southampton
- Microsoft Access
- Laboratory experience
- Organisational skills
Assistant Engineer / Technician
Go Modular Technologies (UK) —Southampton
- AutoCAD
- Computer literacy
- Construction
Ophthalmology technician /HSA
Nuffield Health —Eastleigh
- Up to £14 an hour
- Part-time
- Organisational skills
- Computer skills
Test and Assembly Technician
Curtiss-Wright —Christchurch
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Employee stock purchase plan
- Annual leave
Senior Finance Assistant
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Totton
- £28,392 - £31,157 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
4d
CCTV Installer
CloudVPlus Holdings Ltd —Portsmouth
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
- Power tools
- Work from home
Quick apply
Used Car Refurb Specialist - Southampton
Tesla —Southampton
- Microsoft Office
- Travel
- Communication skills
Repair Technician
Suunto oy —Alton
- £35,000 - £36,000 a year
- Full-time
- English
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Workshop Tech
V.Group —Southampton
- First Aid Certification
- Computer skills
Senior Laboratory Technician
VPG —Ringwood
- Full-time
- Microsoft Powerpoint
- Laboratory experience
- Annual leave
Quick apply
Apprentice Technician - Toyota & Lexus
Snows Group —Bournemouth
- Monday to Friday
- Computer literacy
- Employee assistance programme
- Referral programme
Mechanical Technician - Space
ALTEN —Portsmouth
- Full-time
- Military
- Microsoft Office
- Hand tools
- Employee assistance programme
- Life insurance
Quick apply
Customer Services Advisor
Rapid Repair Network Limited —Lyndhurst
- £25,500 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
Quick apply
10d
MRO Avionic Technician
Boeing —Middle Wallop
- Maintenance
- English
- Microsoft Office
- Life insurance
9d
Production Technician
OSI Maritime Systems —Waterlooville
- Overtime
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Quick apply

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computer technician jobs near southampton

2nd Line Technical Analyst

Xerox -
Southampton

Apply Now

Job details

Full-time
1 day ago

Qualifications

ITIL Certification
SCCM
Customer service
Microsoft Exchange
Windows
Microsoft Office
Information security
DHCP
Analysis skills
Presentation skills
Remote access software
Computer networking
DNS
IT
Computer skills
Leadership
Communication skills
Active Directory
Intune
Information Technology

Full job description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

About Xerox IT Services:

Xerox IT Services in the UK is part of the Global Xerox IT Services Team and serves the customers of Xerox Direct and its Acquired Companies in the UK.

We offer a comprehensive portfolio that includes Managed IT Services, Infrastructure and Networking, Data Centre deployment, Cloud services, End User Compute hardware and Security specialisms.

A team of 150 IT professionals make up the UK IT Services team.

Our vision is to continue to offer locally delivered and tailored IT Support and Professional Services engagements to our customers and grow our UK business both organically and through acquisition.

Job Summary:

As part of our continued expansion, Xerox IT Services requires an IT Support Technician. This is a hybrid role located in Southampton.

The primary function of the role is to respond to and resolve customer IT support issues and requests received via telephone and email, as well as to carry out maintenance tasks across the IT landscape. This is carried out in a polite and efficient manner with a high degree of professionalism as expected by our clients.

When necessary, issues and requests are directed to other departments within Xerox or to third parties. The Support Technician provides them with as much information as is required to ensure their response is prompt and relevant, and they maintain ownership until a satisfactory resolution is reached.

This person must have the ability to work onsite with the Xerox team at our client’s office in Southampton (SO15 2AE). Initially they will be required onsite full-time, Monday to Friday, with hybrid working being introduced after induction. They will work a shift pattern including earlies and lates to cover 08:00 – 18:30.

Main Duties:

Diagnose and resolve incidents and aim to meet response and resolution within predetermined SLAs
Manage, update and close tickets within the Service Management toolset in line with ITIL framework principles
Actively chase suppliers or internal teams for resolution to incidents, service requests or problems
Develop and maintain the Knowledge Base
Ensure configuration documents are kept current
Ensure service processes for change, configuration and problem management are adhered to at all times
Be professional and courteous to colleagues and the clients
Provide remote desktop support
Build rapport with clients to develop positive working relationships
Co-operation to promote the development of the team and the success of the company as a whole
Ticket logging, escalating and regular feedback to the Service Desk Lead.
Occasionally attend remote offices
Comply with the client’s ISO27001 and Cyber Essentials Plus information security policies and procedures

Required Experience:

A good understanding of IT and networks
Knowledge of desktop, server and printer hardware and their components
Knowledge of network devices and their roles
Knowledge of customer service principles and practices
Knowledge of computers and relevant software applications
Excellent customer facing, communication, interpersonal and presentation skills
Strong analytical, logical and troubleshooting skills

Proficient in the use and support of:

Microsoft Office 365 including add-ons
Microsoft Windows client and server
Microsoft Exchange
Active Directory and Entra ID
Anit-virus
DNS, DHCP
Citrix
Network cabling
Remote Desktop
Email Relay and anti-spam

Desired Experience:

Experience in the legal environment and legal applications - Document Management Systems, Finance Systems, Time Recording, Case Management and Digital Dictation etc
Microsoft SCCM and Intune
Collaboration tools (Microsoft Teams and Zoom)
Mitel telephony
Corporate wireless solutions
iPhones and Mobile Device Management
Managed Print solutions
Web filtering
ITIL foundation
IT related degree

Dimensions and Future Opportunities:

Xerox IT Services in the UK is an ambitious and fast-growing division of the Xerox Corporation.

We are growing in terms of breadth and depth of services, as well as in terms of geographical reach – with European expansion on the horizon.

The competitiveness of our hardware and software offerings and our ability to form a close and effective partnership with our Vendors is key to maintaining strong sales engagement from our sales channels.

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Refine Your Search

computer technician jobs in southampton

2nd Line Technical Analyst

Creative Computing Technician

Phone and computer technician/ packer

Senior Multi Disciplined NDT Technician

Maintenance Technician

Laboratory Technician Apprenticeship

Assistant Engineer / Technician

Ophthalmology technician /HSA

Test and Assembly Technician

Senior Finance Assistant

CCTV Installer

Used Car Refurb Specialist - Southampton

Repair Technician

Workshop Tech

Senior Laboratory Technician

Apprentice Technician - Toyota & Lexus

Mechanical Technician - Space

Customer Services Advisor

MRO Avionic Technician

Production Technician

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