customer relations manager Work, Jobs in southampton (with Salaries)

Customer Service Manager
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Leadership
12d
Assistant Project Manager
MWHTreatment —Winchester
- Contracts
HR Business Partner
Associated British Ports —Southampton
- Management
- Customer service
- Human resources
1d
Corporate Sales Administrator
Snows Group —Southampton
- £28,000 a year
- Full-time
- Employee assistance programme
- Referral programme
6d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Southampton
- Weekend availability
- Oracle
- Salesforce
- English
Client Affairs Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
HR Business Partner
Snows Group —Southampton
- Full-time
- Microsoft Excel
- English
- Microsoft Office
1d
HR Advisor
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Management
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
1d
Senior Head of Investor Relations
Arqiva —Winchester
- Up to £110,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Operations Manager
WP Group —Southampton
- Full-time
- Computer literacy
- Administrative experience
- Continuous improvement
Quick apply
Project Manager
Roke —Romsey
- Full-time
- Time management
HSQE Manager
Smurfit Westrock —Gosport
- Full-time
- Leadership
- Annual leave
8d
Project Manager
Roke Manor Research Limited —Romsey
- Time management
Manufacturing Project Manager
Leonardo UK Ltd —Southampton
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Continuous improvement
- Annual leave
Human Resources & People Manager
learndirect Ltd —Bournemouth
- £50,000 - £60,000 a year
- Human resources
- Referral programme
Quick apply
7d
Personal Assistant and Administration Lead
Salisbury NHS Foundation Trust —Salisbury
- £28,392 - £31,157 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
13d
London Underground Operations Manager
Vertiv —Southampton
- Engineering
- Travel
- Organisational skills
Security Engagement Manager
Nice —Southampton
- Hybrid work
- Management
- Organisational skills
- Leadership
Lead Nightshift Manager
Sainsbury's —Southampton
- From £36,250 a year
- Night shift
- Management
- Leadership
- Employee discount
12d
HR Assistant
Platinum Facilities Maintenance Services —Fareham
- Up to £45,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Store discount
Quick apply
9d

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customer relations manager jobs near southampton

Customer Service Manager

Portsmouth City Council -
Portsmouth

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Job details

£36,363 - £39,151 a year
12 days ago

Qualifications

Leadership

Full job description

Job Introduction

Your new role

Come and join Portsmouth Homes in this fantastic role as a Customer Service Manager! You will facilitate the day to day running of the area housing offices' Customer Relations Teams to meet demand via telephone, e-mail and face to face interactions. You'll have overall responsibility for the supervision of all cash handling procedures, safety of staff handling cash and the security of cash collected.

In this role you will also recruit, train, develop and maintain a team of customer relations officers (CRO's) to provide effective customer services as a social housing landlord and ensure that PCC meets the outcomes required within the Consumer Standards when Tenants contact us. You'll work collaboratively as part of the Management Team within an Area Housing Office, but also with all other teams and departments within Portsmouth Homes and relevant teams within Portsmouth City Council, to ensure consistency of services delivered and all compliance matters are met.

The role is responsible for a team of CROs within an Area Office/s, but they also work closely with Local Housing Managers (LHMs) and carry out duties required by Senior Housing Managers (SHMs). You will work collaboratively with peers in other locations, as well as team managers in other departments within PCC in particular Finance and Transactions, Tenancy Support, Portsmouth Homes Complaints and the Repairs Support/Building Services Teams, as often the CRO team are the face of Portsmouth Homes, covering all Landlord Services.

The role is responsible for proactive staff management, including absence management and performance management including disciplinary and capability issues as well as ensuring that there are appropriate resources to meet demand at all times, and that staff work in a safe and secure manner.

For full details of what this role will involve, plus of the person we are looking for, please see the job profile attached at the bottom of the page!

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours.

Our recruitment process

Full information about our recruitment process can be found on our support for applicants' page: Support for applicants - Careers portal

You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful.

We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at Equality, diversity and inclusion - Careers portal

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Should you require any support in completing the application form please contact [email protected] or call the recruitment team on 023 92 616 800.

If you need additional support looking for roles, you may be eligible for help under our Connect to Work programme, for more information please visit Connect to Work - Portsmouth City Council

Apply Now

Refine Your Search

customer relations manager jobs in southampton

Customer Service Manager

Assistant Project Manager

HR Business Partner

Corporate Sales Administrator

Delivery Partner Manager, UK/IE Delivery Partner Managers

Client Affairs Officer

HR Business Partner

HR Advisor

Senior Head of Investor Relations

Operations Manager

Project Manager

HSQE Manager

Project Manager

Manufacturing Project Manager

Human Resources & People Manager

Personal Assistant and Administration Lead

London Underground Operations Manager

Security Engagement Manager

Lead Nightshift Manager

HR Assistant

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