Hotel Work, Jobs in Southampton (with Salaries)

Hotel Receptionist
Southampton Harbour Hotel —Southampton
- Weekend availability
- Customer service
- Hotel
- Organisational skills
Quick apply
5d
Waiting Staff
Elizabeth House Hotel —Southampton
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Receptionist / Bartender (Crew Member) - MOXY Southampton
Hotel Co 51 —Southampton
- £13.62 an hour
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Bar and Waiting Staff
The White Star Tavern, Southampton —Southampton
- £8.00 - £12.71 an hour
- Full-time
- Bar
- Hotel
- Restaurant
- Employee discount
4d
Housekeeping Team Member - Part time
Travelodge —Southampton
- £12.71 an hour
- Part-time
- No experience needed
- Employee discount
7d
Hotel Team Member (Multi-skilled)
IBIS BUDGET —Southampton
- £13.45 an hour
- Weekend availability
- Hotel
- Front desk
- IT
- Employee discount
Quick apply
Hotel Receptionist
Elizabeth Hotel —Southampton
- £12.71 - £13.21 an hour
- Part-time
- Hospitality
- Hotel
- IT
Quick apply
14d
Guest service team member
IBIS —Southampton
- £12.95 an hour
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Employee discount
Quick apply
Night Reception Team Member - Part Time
Travelodge —Eastleigh
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
12d
F&B Assistant
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Hotel
- Referral programme
Quick apply
13d
Leisure Receptionist
Village Hotels - Eastleigh - Leisure —Chandler's Ford
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
3d
Bar and Waiting Staff
The Pilgrim Inn, Marchwood —Marchwood
- £8.00 - £12.71 an hour
- Full-time
- Bar
- Hotel
- Communication skills
- Employee discount
7d
Guest Service Assistant (F&B)
Holiday Inn Express Southampton M27 —Southampton
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Cooking
- No experience needed
- Employee discount
- Bereavement leave
Quick apply
12d
Hotel Concierge
Southampton Harbour Hotel —Southampton
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
13d
part time housekeeper required 10am-2pm WE sometimes. casual basis for when we are busy
The Star Hotel Southampton. High Street —Southampton
- £24,420.00 - £52,568.24 a year
- Part-time
- Hospitality
- Hotel
- Organisational skills
- Free parking
Quick apply
11d
Reception Team Member - Part Time
Travelodge —Lyndhurst
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
5d
Room Attendant
Southampton Harbour Hotel —Southampton
- Full-time
- English
- Hotel
- IT
- Employee assistance programme
Quick apply
2d
Housekeeper
room2 Southampton —Southampton
- £13.45 an hour
- Part-time
- Hospitality
- Hotel
- Hotel experience
- Annual leave
- Sick pay
Quick apply
6d
Casual Linen Porter
Doubletree by Hilton Southampton —Southampton
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Restaurant
- Free parking
- Employee assistance programme
Quick apply
Breakfast Bartender
Southampton Harbour Hotel —Southampton
- Part-time
- Bar
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
4d

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Hotel Receptionist

Southampton Harbour Hotel -
Southampton

Quick apply

Job details

Full-time
5 days ago

Qualifications

Customer service
Organisational skills
Front desk
IT
Communication skills
Hotel experience

Full job description

Introducing lifestyle luxury to the marina and city, Southampton Harbour Hotel & Spa has transformed Ocean Village with its striking super-yacht inspired design.
Featuring stunning contemporary interiors, alongside the group’s award-winning restaurant and spa brands and the city’s most exciting rooftop destination bar, the hotel’s unique design reflects Southampton’s thriving marine culture and offers a gateway to the beautiful Solent.
On the ground floor, The Jetty restaurant, already an award-winning concept drifts out onto an extensive outdoor terrace, featuring luxury relaxation pods to take in the marina views. A further large open plan lounge provides the perfect setting for informal drinks and dining.
The top floor features ‘HarBAR on 6th’, a spectacular rooftop destination bar, kitchen and club, with outdoor fire pits and a wood fired pizza oven. Head here for great cocktails, relaxed dining and the most stunning sunset views.
The hotel features Southampton’s most impressive events space – perfect for weddings and events with the capacity for up to 250 guests.

As a Hotel Receptionist at Harbour Hotel Southampton, you will be the first point of contact for our guests, delivering exceptional 5-star customer service from arrival through to departure. You will play a key role in creating memorable guest experiences by providing a warm welcome, anticipating guest needs, and ensuring every interaction reflects the luxury standards of the hotel.

Key Responsibilities

Welcome guests professionally and efficiently, ensuring a seamless check-in and check-out experience.
Provide exceptional 5-star customer service, exceeding guest expectations at every opportunity.
Handle reservations, room allocations, and guest requests accurately using the hotel management system.
Respond promptly and professionally to guest enquiries, complaints, and special requests.
Maintain detailed knowledge of hotel facilities, local attractions, dining options, and events to assist guests effectively.
Coordinate with housekeeping, maintenance, food & beverage, and other departments to ensure guest satisfaction.
Process payments, invoices, and cash handling procedures in accordance with company policies.
Answer telephone calls and email enquiries in a professional and courteous manner.
Uphold confidentiality and data protection standards at all times.
Ensure the reception area remains clean, organised, and representative of a luxury hospitality environment.

5-Star Service Standards

Demonstrate exceptional attention to detail and a genuine passion for hospitality.
Anticipate guest needs before they arise and proactively offer assistance.
Maintain a polished and professional appearance in line with hotel standards.
Deliver personalised service to create memorable guest experiences.
Consistently represent the Harbour Hotels brand values and commitment to excellence.

Skills & Experience

Previous experience in a hotel reception, front office, or customer service role is preferred.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to multitask in a fast-paced environment.
Professional, friendly, and approachable manner.
Competent IT skills and experience using hotel reservation systems 'Opera'.
Flexible approach to working shifts, including evenings, weekends, and bank holidays.
Strong problem-solving abilities and attention to detail.

What We Look For

We are seeking individuals who are passionate about delivering outstanding guest experiences and who understand the importance of luxury hospitality. The ideal candidate will be confident, enthusiastic, and committed to maintaining the highest standards expected within a 5-star hotel environment.

INDFOH

Quick apply

Refine Your Search

hotel jobs in southampton

Hotel Receptionist

Waiting Staff

Receptionist / Bartender (Crew Member) - MOXY Southampton

Bar and Waiting Staff

Housekeeping Team Member - Part time

Hotel Team Member (Multi-skilled)

Hotel Receptionist

Guest service team member

Night Reception Team Member - Part Time

F&B Assistant

Leisure Receptionist

Bar and Waiting Staff

Guest Service Assistant (F&B)

Hotel Concierge

part time housekeeper required 10am-2pm WE sometimes. casual basis for when we are busy

Reception Team Member - Part Time

Room Attendant

Housekeeper

Casual Linen Porter

Breakfast Bartender

I want to receive the latest job alerts for hotel in southampton

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