It support Work, Jobs in Southampton So16 (with Salaries)

Service Desk IT Technician Level 1
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Hybrid work
- Windows
- IT
- Communication skills
- Work from home
12d
IT Technician
Lionel Hitchen Ltd. —Andover
- From £32,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Health & wellbeing programme
- Bereavement leave
Quick apply
12h
Technology Systems Consultant
Paultons Park —Romsey
- £45,000 a year
- Weekend availability
- In-person
IT Help Adviser x2
University of Portsmouth —Portsmouth
- £24,310 a year
- Full-time
- Hybrid work
- University
- Mentoring
- IT
- Employee discount
6d
IT Support Technician
Future Fit Training —Fareham
- £26,000 - £29,435 a year
- Full-time
- Hybrid work
- Software troubleshooting
- In-person
- Annual leave
- Employee discount
Quick apply
5d
Shared Services IT Support Lead
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Management
- Customer service
- ERP systems
- Annual leave
5d
IT Technician
The Thinking Schools Academy Trust —Portsmouth
- £29,885 - £34,482 a year
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Referral programme
5d
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
Junior ICT Consultant
turn IT on —Totton
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
Customer Service Technical Systems Support
South Western Railway —Southampton
- £35,944 a year
- Full-time
- Project management
- IT
- Communication skills
- Employee discount
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
Service Desk Analyst
Bell Integration —Portsmouth
- Azure
- Microsoft Outlook
- Customer service
7d
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
IT Service Desk Analyst
CooperVision —Fareham
- Full-time
- Customer service
- Communication skills
12d
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
IT Cloud Support Apprentice
QA Apprenticeships —Fareham
- £24,785 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
4d
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
System Support Engineer and Installer
SCH —Southampton
- £30,000 - £32,500 a year
- Full-time
- Customer service
- Travel
- IT
- Free parking
Quick apply
6d
IT Operations Analyst - The Vision Centre
CooperVision —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
12d

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Service Desk IT Technician Level 1

Hampshire County Council -
Winchester

Apply Now

Job details

Permanent
£25,186 - £26,244 a year
12 days ago

Benefits

Work from home

Qualifications

Windows
IT
Communication skills

Full job description

Job Details:

Job Reference: HCC624324

Salary Range: £25,186 - £26,244 per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37

Contract Type: Permanent

Closing Date: 24 June 2026

The Role:

Hampshire County Council provides high quality public services to over a million customers. The Hampshire IT department plays a vital role in providing support to internal departments across a wide range of systems, applications, and services.

This is an exciting opportunity to join the frontline support team following the introduction of new systems to support the organisation such as a generative AI chatbot. The successful candidate will be an integral part of chatbot development both through enhancement of the tool itself via CoPilot studio, and creation of knowledge documents for chatbot to utilize.

The Frontline Support teams include the Service Desk, Access Control and Equipment Request Teams. The successful candidate will have opportunities to learn and work in a variety of areas to develop skills and knowledge across the whole of the Frontline teams.

What you’ll do:

Our Frontline support team consists or Tier 1 and Tier 2 IT Technicians. This Tier 1 role provides the initial support to our userbase for their IT problems. You will be liaising with users via webchat, online form and telephone with a strong customer service focus. You will also have the opportunity to work on other workstreams such as Chatbots, Knowledge creation and Microsoft Power apps.

What we’re looking for:

Key to this role is a basic knowledge of IT including experience using Microsoft Windows and Office applications, alongside impeccable verbal and written communication skills, the ability to multitask and prioritise a varied range of tasks. The ideal candidate will demonstrate willingness to learn and build proficiency across a variety of new and evolving systems/platforms.

Why join us?

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. We can offer great flexible working options for this role as we've invested heavily in various technologies to support ongoing remote working options. This role can be partly carried out remotely, but some office-based working will be required to support business needs.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance. We invest in you through our internal development programmes and training and offer a competitive salary and benefits package.

Additional Information:

Service Desk IT Technician Level 1 Candidate Pack

Contact Details for an Informal Discussion:

Dominic Ashton, Service Desk IT Team Leader on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

it support jobs in southampton so16

Service Desk IT Technician Level 1

IT Technician

Technology Systems Consultant

IT Help Adviser x2

IT Support Technician

Shared Services IT Support Lead

IT Technician

IT Support Technician

Junior ICT Consultant

Customer Service Technical Systems Support

Technical Support Engineer L1

IT Service Delivery Specialist

Service Desk Analyst

Support Analyst - Application Support

IT Service Desk Analyst

IT & DOCUMENT CONTROL ASSISTANT

IT Cloud Support Apprentice

IT & Document Control Assistant

System Support Engineer and Installer

IT Operations Analyst - The Vision Centre

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