Customer service representative Work, Jobs in Southampton So45 (with Salaries)

Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Customer Services Advisor
Portsmouth Water —Havant
- £26,458 - £32,401 a year
- CRM software
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
7d
Customer Service Advisor / Call Handler (30 hrs per week)
Agilico Workplace Technologies —Southampton
- Monday to Friday
- Customer service
- Administrative experience
- IT
- Employee assistance programme
Quick apply
Customer Representative - Hedge End
Nationwide Building Society —Southampton
- From £26,500 a year
- Full-time
- Banking
5d
Client Support Specialist
I-Fulfilment —Christchurch
- £27,500 - £30,000 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Customer Service Assistant
Wickes —Southampton
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Representative - Parkstone
Nationwide Building Society —Parkstone
- From £26,500 a year
- Part-time
- Banking
Home Insurance Customer Associate
Intelligent Advisory Services Ltd —Ringwood
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- English
- Data entry
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2h
Customer Support Representative
Safran —Fareham
- Full-time
- English
- Communication skills
- Free parking
- Flexitime
12d
Customer Service Advisor
NHSProfessionals —Southampton
- £25,890 a year
- Hospital
- Annual leave
- Employee assistance programme
Quick apply
Full Time Night Shifts Customer Service Assistant
Game Nation —Fareham
- £12.71 - £13.21 an hour
- Overtime
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9h
Customer Service Advisor
Teemill —East Cowes
- Full-time
- Sales
- Customer service
- AI
Full Time Night Shift Customer Service Assistant
Game Nation —Gosport
- £12.71 - £13.21 an hour
- Overtime
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9h
Customer Service Advisor
ST4 Group Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
Quick apply
4d
Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply
Customer Service Specialist
South West Water —Bournemouth
- £28,226 a year
- Full-time
- CRM software
- IT
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Service Associate - The Helm, Bournemouth
Savills Management Resources —Bournemouth
- £28,000 a year
- Monday to Friday
- Computer literacy
- Data entry
- Front desk
7d
Customer Care Assistant
Regency Living —Fareham
- £25,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Customer Service Specialist - 12 Month FTC
Charles Trent —Poole
- £26,500 - £29,000 a year
- Full-time
- CRM software
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
22h

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Customer Service Representative

Babcock International -
Portsmouth

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Customer service
IT
Communication skills

Full job description

Location:
Portsmouth, GB, PO6 3EN

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Onsite or Hybrid: Hybrid

Job Title: Customer Service Representative
Location: Portsmouth, Hampshire & Hybrid Working Arrangements
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF64813

Be the First Line of Defence in a Fast-Paced Tech Environment

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Customer Service Representative at our Lakeside site, near Portsmouth, Hampshire.

The role

As a Customer Service Representative, you’ll have a role that’s out of the ordinary. This is an opportunity to build your career in IT. You’ll be the first point of contact for IT support across Babcock’s UK and international operations. This is a customer-facing role where your expertise and communication skills will help resolve issues quickly and efficiently, ensuring our teams can continue delivering critical services in defence, aerospace and engineering.

Day-to-day, you’ll be:
Answering incoming contacts including calls and live chat, logging and updating tickets to agreed standards
Using active listening to understand and prioritise customer needs against SLAs
Diagnosing and resolving technical issues using first line fix criteria
Escalating incidents to 2nd and 3rd line support when needed
Delivering exceptional customer service and meeting performance targets

This role is full time, 37.5 hours per week working Monday to Friday, earliest start 6.30am and latest finish 5.30pm and is based at our Lakeside Offices and provides hybrid working arrangements.

Essential experience of the Customer Service Representative:
Proven experience in delivering excellent customer service in any industry either over the phone or a face-to-face role will be considered
Strong customer service skills, both face-to-face and over the phone
Ideally you will have experience using a Service Management system to manage incidents and requests
Confident IT user with the ability to apply technical fixes using standard IT toolsets or learn how to do so
Skilled in active listening and problem analysis

Qualifications for the Customer Service Representative:
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you

Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

Generous holiday allowance
Matched contribution pension scheme, with life assurance
Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
Employee share scheme
Employee shopping savings portal
Payment of Professional Fees
Reservists in the armed forces receive 10‑days special paid leave
Holiday Trading to buy or sell annual leave
‘Be Kind Day’ paid volunteering leave
Flexible working options where business needs allow
A dynamic working environment with long‑term career development opportunities

Babcock International

We’re Babcock a global FTSE 100 organisation with over 26,000 people working together to make a difference.

Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [email protected] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing date: 13/08/2026

#EVERGREEN-26

#LI-SF1

Job Segment: Engineer, Engineering

Apply Now

Refine Your Search

customer service representative jobs in southampton so45

Customer Service Representative

Customer Services Advisor

Customer Service Advisor / Call Handler (30 hrs per week)

Customer Representative - Hedge End

Client Support Specialist

Customer Service Assistant

Customer Representative - Parkstone

Home Insurance Customer Associate

Customer Support Representative

Customer Service Advisor

Full Time Night Shifts Customer Service Assistant

Customer Service Advisor

Full Time Night Shift Customer Service Assistant

Customer Service Advisor

Customer Support Coordinator

Customer Service Specialist

Customer Service Associate - The Helm, Bournemouth

Customer Care Assistant

Customer Service Specialist

Customer Service Specialist - 12 Month FTC

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