Front desk manager Work, Jobs in Southend On Sea, Ess (with Salaries)

Front Office Manager
Doubletree by Hilton Dartford Bridge —Dartford
- Full-time
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
10d
Guest Service Manager
Holiday Inn Rochester Chatham —Chatham
- £28,516.80 a year
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
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Front Office Manager

Doubletree by Hilton Dartford Bridge -
Dartford

Quick apply

Job details

Full-time
10 days ago

Benefits

Free parking
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Office
Organisational skills
Front desk
Leadership
Communication skills

Full job description

Job Ref: AM15505

Branch: Doubletree by Hilton Dartford Bridge

Location: Doubletree by Hilton Dartford Bridge, Dartford

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 09/06/2026

Closing date: 11/07/2026

We have an exciting opportunity for a Front Office Manager to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

Proven experience as a Front Office Manager or in a similar customer-facing role
Strong leadership, organizational, and multitasking skills
Excellent verbal and written communication abilities
Proficient in MS Office and front desk software (Property Management Systems and ONQ)
Ability to remain calm under pressure and solve problems effectively
High level of commercial awareness and sales capabilities

The Role:

Supervise and coordinate front office and housekeeping (public area) staff
Ensure high levels of guest or client satisfaction through prompt and courteous service
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
Manage scheduling, training, and performance of front office team
Maintain office supplies and appearance of the front desk area
Handle customer inquiries, feedback, and complaints professionally
Prepare and manage budgets, reports, and other administrative tasks

The Benefits:

Amazing discounts on food, drink and accommodation throughout the group
Huge opportunities for Learning, Development and Progression
Excellent rates for friends and family
Employee Assistance Program
Free use of the Leisure Club where applicable
Long Service Awards
Recognition Awards
Refer a Friend Bonus
Annual Social Events
Free Parking where applicable
Staff Meals on duty
Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.

Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the ‘Gateway to London.’ Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away.

We’ll greet you at check-in with a warm DoubleTree chocolate chip cookie. Settle into a spacious guest room with modern décor, an LCD TV, work desk and WiFi access. Deluxe rooms offer indulgent extras like a welcome plate, still and sparkling mineral water, bathrobes and slippers. Our suites provide a separate living area, coffee machine, and a later check-out time.

Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant – perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room.

Planning an event? Guests have a choice of eight meeting and conference rooms, all well-equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options.

Quick apply

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